T.R | Title | User | Personal Name | Date | Lines |
---|
1156.1 | Sounds like it lost its IP address on being upgraded... | NACAD2::BATTERSBY | | Fri Jun 24 1994 10:08 | 7 |
| Sounds like MAM on being upgraded lost its IP address <this
is normal>
I would assume all you have to do is add it via console, and
you won't see the display indicating "Sending BOOTP Request"
anymore.
Bob
|
1156.2 | this behavior is different from the others | OSOSPS::KITAYAMA | Do right things first | Sun Jun 26 1994 23:11 | 33 |
|
Thanks a quick reply.
> Sounds like MAM on being upgraded lost its IP address <this
> is normal>
You talk about that the MAM lose all setting(IP address,community
name and so on) after firmware upgraded ?
If so, exactry it's a <NORMAL> way as you mentioned.
But MAM should complete its powerup self test and start operation
with factory default, even if the all setup of MAM was lost.
I had upgraded 20 DEChub900 MS's firmware upto V3.0.0,
but the only one HUB MS encountered this problem.
The other HUB MSs restarts automatically with the factory default
after the firmware is successfully downloaded.
> I would assume all you have to do is add it via console, and
> you won't see the display indicating "Sending BOOTP Request"
> anymore.
I have no response from console (setup) port while MAM diplaies
"Sending BOOTP Request".
> Bob
Any other opinions are also appreciated.
Regards,
Takaichi.
|
1156.3 | Was this a bootp load ? | LEVERS::GORDON | | Mon Jun 27 1994 10:23 | 13 |
| Hi Takaichi,
Did you load this hub through tftp (using bootp) or was this an
NDUplus load of the MAM ?
We (systems test) did have a hub with a bad MAM (Hardware problem) that
is exactly the same as you described. This MAM is presently being
looked at by the hardware development group. This hub would never come
out of bootp request (with no jumpers on the mam)
We could not use this hub again till we swapped the MAM module.
Tim
|
1156.4 | Same thing happened here... | OSLLAV::TOR | Tor Krog, DC Communication, Oslo Norway | Mon Jun 27 1994 11:25 | 16 |
|
My customer had finally gotten his 3 DEChub900, and I was onsite to upgrade
to V3.0. We upgraded all three using NDU+ on VMS, and one of the hubs never
recovered. It was stuck without passing selftest, with the message :
"Sending BOOTP Request". Now as it happened, a defect power bus may be the
cause in this particular case. This HUB was supposed to be configured with
two power supplies. One power was DOA, the other was working fine. We ordered
a new power, and when inserted it blew up. It looks like the upper right hand
power slot was somehow shorted. This may have affected the download of the
new firmware, but I am just guessing. I had to order a new power, HUB backplane
and new MAM.
RE .1 : When the MAM is in this mode you can't get into console mode, it is
completely lost (at least as far as I know).
Tor
|
1156.5 | May Be Related | LEVERS::DRAGON | | Mon Jun 27 1994 12:33 | 9 |
|
re:.3,.4
Could be that these are related. We (System Test) did have a power
supply with an upside down connector take out a hub's power slot.
Could be that Tim's MAM was present in that hub at the time the
supply was inserted.
Bob
|
1156.6 | MAM Load the Hard Way | LEVERS::DRAGON | | Mon Jun 27 1994 13:10 | 28 |
|
re:.2
Takaichi,
One thing which you could try to recover your MAM is to do a
"primitive load". To do this setup a SLIP line to your MAM's
OBM port with address w.x.y.z (your favorite IP address).
Then perform a tftp push of the MAM image file from some
tftp capable system. For example on ULTRIX:
tftp -p mam.bin w.x.y.z mam -image
The SLIP line is setup as you would in order to perform out of band
management, but you do not (cannot not) set an IP address on the
MAM itself. The SLIP line should be set at 38400 baud as this is what
the MAM will expect.
If all is well you will see the MAM LCD begin to display an
incrementing block count. Also, you'd want to perform a ping
prior to the tftp to make sure all is well.
We have seen a case in which the MAM will cycle back to the bootp
request after the image is downloaded. This is being investigated
by the hardware folks as Tim reports.
Hope this helps save your MAM,
Bob
|
1156.7 | | NACAD::SLAWRENCE | | Tue Jun 28 1994 10:40 | 13 |
|
If the mam displays 'Sending Bootp...' rather than booting, it has
detected that the Flash image is invalid; you must have had either bad
power or an interruption of some kind during the Flash write.
It is running the primitive loader; you can send it an image as
described in the previous note (I don't think it responds to 'ping',
though). It will accept any IP address in this mode (since it's SLIP
it just assumes that whoever is on the other end of the wire knows best
:-)
Or you could replace the MAM...
|
1156.8 | Ahhh brain dead as in doing primitive-load..... | NACAD2::BATTERSBY | | Tue Jun 28 1994 11:38 | 9 |
| RE: .0, .2
My apologies for mis-understanding your comments. When I saw
in the base note words to the affect that it was "ok" I interpreted
this that you were saying everything loaded ok. Thus I went on
to say that losing IP address on a successful upgrade is normal.
I obviously didn't understand that you were really saying that
your MAM was dead <as in not responding nornmally>.
Bob
|
1156.9 | I see an brain dead MAM. | OSOSPS::KITAYAMA | Do right things first | Mon Jul 04 1994 03:12 | 23 |
|
Thanks all and sorry for my late response.
I didn't back to the office at last week.
I used DECndu Plus for DOS to download the firmware.
I don't know whether DECndu Plus for DOS supports SLIP or not.
> -< Ahhh brain dead as in doing primitive-load..... >-
>
> RE: .0, .2
> My apologies for mis-understanding your comments. When I saw
> in the base note words to the affect that it was "ok" I interpreted
> this that you were saying everything loaded ok.
Sorry in short explanation and confuse you.
Anyway, I see that "Sending BOOTP Request" message means
missing wite the image to Flash memory on the MAM and
that is a brain dead MAM.
Takaichi,
|