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Conference netcad::hub_mgnt

Title:DEChub/HUBwatch/PROBEwatch CONFERENCE
Notice:Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7
Moderator:NETCAD::COLELLADT
Created:Wed Nov 13 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:4455
Total number of notes:16761

1138.0. "DR 900FP problems" by KAOFS::R_YURKIW (reward those who bring bad news!!) Tue Jun 21 1994 11:59

    I have a problem with a DR900FP module. I have installed one for the
    first time and it does not work. We are not configuring it with
    hubwatch as the customer (and myself for that matter) don't have
    hubwatch yet. 
    
    Problem..
    
    I installed the module and the power led comes on ok, the self test led
    comes on after a minute ok and the dechub 900 indicator tells me that
    the 900FP module is up. 
    
    The NEtwork ok (#) led just blinks about once a second. According to
    the doc's this means that the "network connection is disabled by the
    network management"....It does not go on to explain what this means or
    the course of action to take. 
    
    Do I go into setup on the backplane and reset the module to factory
    default?
    Does this mean that the module is bad and I have to replace it?
    
    I don't know what network managment it is talking about and why it is
    disabled as the doc says..
    Can someone offer some troubleshooting advice on this problem. THanks
    in advance..
    
    
    Roger Yurkiw
T.RTitleUserPersonal
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1138.1DR900FP needs hub manager fw version 3.0 or greaterLEVERS::PAGLIARORich Pagliaro, Hub Products GroupTue Jun 21 1994 12:2213
    Roger,
    
    The blinking Network OK # led means that the 900FP is not connected to
    the DEChub 900 dedicated backplane thinwire segment. By default,
    barring any prior HUBwatch intervention, the hub manager should
    automatically place a repeater on the backplane thinwire segment. Only
    firware versions 3.0 or greater of the hub manager will do this for the
    DECrepeater 900FP.  Check the hub manager firmware version. It may need
    to be upgraded.
    
    Regards,
    
    Rich
1138.2NACAD2::SLAWRENCETue Jun 21 1994 12:345
    Do you have the latest Hub Manager firmware?  It should be V3.0.0 for
    900FP support.   
    
    The default behaviour should be for it to be added to the Thinwire.
    
1138.3checking!!!!KAOFS::R_YURKIWreward those who bring bad news!!Tue Jun 21 1994 14:169
    re: last 2
    
    
    I am having the customer check that for me right now. I should know the
    revision soon and will post if there is still a question... Thanks for
    the information.
    
    
    Roger
1138.4almost there...KAOFS::R_YURKIWreward those who bring bad news!!Tue Jun 21 1994 14:3222
    Rich.
    
    I had the customer check the firmeware of the backplane.
    
    H/W - F
    S/W - 2.2.1
    
    I have to assume that the s/w version should be 3.0 for support of hte
    900FP.. I have two questions.
    
    
    1) If the software is not the correct version to recognize the 900FP
       how come the display on the 900 backplane recognizes the module 
       correctly as a 900FP?
    
    2) assuming this is the problem. How do I get my hands on the correct
       version of firmware? how do I do the upgrade? is it a downline load
       from my notebook to the backplane and thats it?
    
    Thanks again in advance for all help.
    
    Roger
1138.5Answers from one Roger to anotherROGER::GAUDETBecause the Earth is 2/3 waterTue Jun 21 1994 16:3425
To answer your questions:

>>    1) If the software is not the correct version to recognize the 900FP
>>       how come the display on the 900 backplane recognizes the module 
>>       correctly as a 900FP?

I suspect that the code to automatically connect a module to the Thinwire is
something new (or fixed) in V3.0.0.  The code that recognizes modules has been
working for quite some time, and the 900FP was probably "known" back in the days
of V2.2.1.

>>    2) assuming this is the problem. How do I get my hands on the correct
>>       version of firmware? how do I do the upgrade? is it a downline load
>>       from my notebook to the backplane and thats it?

All of the DEChub firmware is available as a single installation kit, known as
the DEChub Consoldated Firmware Kit.  Check out
NETCAD::PROJ$722:[ONEHUB.RELEASE.FIRMWARE.V1_0].  There's a DOS and VMS
directory, so pick your platform.  The DOS directory has a $$README.TXT file
that contains information on how to build installation diskettes.  The VMS
directory contains release notes which describe how to install the DCF010 kit.
Specifically, you are looking for DMHUB300.BIN in the kit.  That's the hub
manager V3.0.0 code.

...Roger...
1138.6thanks.KAOFS::R_YURKIWreward those who bring bad news!!Tue Jun 21 1994 17:298
    A thousand thankyous..
    
    I will give this a try.
    
    
    regards
    
    roger
1138.7it's just a name...NACAD::SLAWRENCEThu Jun 23 1994 09:0114
    
    The 'recognition' of the module (putting its name on the LCD) in the
    case of the 900 modules (any module that uses CSNMP on the management
    channel rather than the original 'LH' protocol of the DEChub 90) is
    just reading a string from the module.  Support for the various
    features of the module is _not_ based on the module identity, but on
    information about the feature communicated separately.
    
    My guess is that the backplane management code in the V2.2.1 MAM
    doesn't like something in the newer DEFMM (it supports some backplane
    features not supported in that MAM release), and gave up on the module. 
    
    The newer MAM does the right thing (connects the thinwire in the
    absence of other configuration).
1138.8confused..KAOFS::R_YURKIWreward those who bring bad news!!Mon Jun 27 1994 16:1518
    I hate to ask an obviously stupid question but I need help here. I
    finally managed to load the firmware onto my notebook. (for some reason
    it was more difficult than expected. I had a heck of a time getting the
    files to copy over properly with the correct size. If they weren't the
    size specified in the doc's then it would not install.)
    
    Anyway, that part is done. my stupid question is - what is DECndu and
    where am I supposed to get it. The doc's say that I should use DECndu
    Plus to downline load the firmware to the backplane. Can someone point
    me in the correct direction please
    
    I had thought that I could use procomm or some other terminal program
    and the DH900 configuration menu to load the software. I am confused...
    
    
    regards
    
    Roger
1138.9See note 501.0ROGER::GAUDETBecause the Earth is 2/3 waterMon Jun 27 1994 16:240
1138.10thanksKAOFS::R_YURKIWreward those who bring bad news!!Mon Jun 27 1994 16:333
    thanks again
    
    Roger