Title: | DEChub/HUBwatch/PROBEwatch CONFERENCE |
Notice: | Firmware -2, Doc -3, Power -4, HW kits -5, firm load -6&7 |
Moderator: | NETCAD::COLELLA DT |
Created: | Wed Nov 13 1991 |
Last Modified: | Fri Jun 06 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 4455 |
Total number of notes: | 16761 |
hi, during a hot swapped test in customer site i have some trouble: in fact i tried only to remove and re-add the same decbridge900MX (V1.2.1) in a DEChub900 (v3.0.0). after the hot insertion of decbridge900MX the selft test led blinking anymore reset factory don't resolved the problem. thus so far ,the decbridge900 seems to be worked correctly using only the front panel connector... (FDDI or Ethernet). Using hubwatch a display of lan interconnect see all lan connection for the decbridge900 in the Hub900 backplane de-appears. trying to reconfigure the decbridge900 ,i can't see any ports in the config windows.. are my decbridge900 definitly dead ?? follow display of errorlog the the decbridge900 thanks for any comments Jean-Yves DUMP ERROR LOG Current Reset Count: 9 ============================================================================== Entry # = 2 Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error Entry Id = 1 Firmware Rev = 1.8 Reset Count = 8 Timestamp = 0 0 0 Write Count = 24 FRU Mask = 1 Test ID = E01 Error Data = SR=0001 PC=00000000 Error Code=00800803 0:00000001 1:00000000 2:00800803 3:00000000 4:00000000 5:00000000 6:00000000 7:00000000 Dump another entry [Y]/N? y Entry # = 1 Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error Entry Id = 1 Firmware Rev = 1.8 Reset Count = 7 Timestamp = 0 0 0 Write Count = 24 FRU Mask = 1 Test ID = E01 Error Data = SR=0001 PC=00000000 Error Code=00800803 0:00000001 1:00000000 2:00800803 3:00000000 4:00000000 5:00000000 6:00000000 7:00000000 Dump another entry [Y]/N? y Entry # = 0 Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error Entry Id = 1 Firmware Rev = 1.8 Reset Count = 6 Timestamp = 0 0 0 Write Count = 24 FRU Mask = 1 est ID = E01 Error Data = SR=0001 PC=00000000 Error Code=00800803 0:00000001 1:00000000 2:00800803 3:00000000 4:00000000 5:00000000 6:00000000 7:00000000 Dump another entry [Y]/N? y Entry # = 3 Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error Entry Id = 1 Firmware Rev = 1.8 Reset Count = 1 Timestamp = 0 0 0 Write Count = 23 FRU Mask = 1 Test ID = E01 Error Data = SR=0001 PC=00000000 Error Code=00800803 0:00000001 1:00000000 2:00800803 3:00000000 4:00000000 5:00000000 6:00000000 7:00000000 Dump another entry [Y]/N? y ============================================================================== No more Error Log entries. Press Return for Main Menu ...
T.R | Title | User | Personal Name | Date | Lines |
---|---|---|---|---|---|
1122.1 | This appears to be indicating a Self Test FDDI failure | NACAD2::BATTERSBY | Wed Jun 15 1994 15:30 | 10 | |
The Test Id code of E01 in the error log is an FDDI Diagnostic test failure. It would appear that this is why the DECbridge900 is not coming up if what you are seeing combined with the error log from the DECbridge900. Although, you wouldn't have been able to get this error log info if the DECbridge wasn't coming up, but maybe it's coming up but reporting a non-fatal error for the FDDI (IE: the bridge will come up in a limp-along mode). when you power up the DECbridge, are there any of the FRU LEDs lit? Bob | |||||
1122.2 | FRU leds ??? where | CLPR01::PEYRACHE | Jean-Yves Peyrache Country Support Group France | Thu Jun 16 1994 05:11 | 8 |
>>when you power up the DECbridge, are there any of the FRU LEDs lit? seems to be ok for me, but where is the FRU leds ,i can't see this part in documentation. rgds Jean-Yves | |||||
1122.3 | FRU leds usually used by service personnel for interpretation | NACAD2::BATTERSBY | Thu Jun 16 1994 10:34 | 17 | |
The primary FRU LED is the MODULE_OK led shown in the DECbridge installation guide. There is a table (table 3) in the DECbridge 900MX Installation Guide which is part of the problem solving section of the guide. If the MODULE_OK led is off after a minute or more after powering up the DECbridge 900MX, then self-test has failed. Also for field service folks, and repair center folks, the first three port state leds can further help to isolate the failure. IE: if the MODULE_OK led is off and any port 1 (Processor board), port 2 (I/O board), port 3 state led (platform) is yellow, it indicates that the self test diagnostics has isolated the problem down to the Processor board, I/O board, or a problem in general with the whole unit respectively in the same order. These additional led indications are intended for interpretation by trained service personnel in service centers, thus this information is not included in the Installation Guide. Bob | |||||
1122.4 | Power Cycle vs. LAN Hopping | NACAD2::SLAWRENCE | Thu Jun 16 1994 10:40 | 8 | |
One thing you saw is expected: If you remove a module when the hub is running, any backplane configuration for that slot is deleted. This means that you cannot reset a module using the traditional 'pop it out and back in' method without reconfiguring it. | |||||
1122.5 | ok, | PADNOM::PEYRACHE | Jean-Yves Peyrache Country Support Group France | Thu Jun 16 1994 12:07 | 15 |
thanks all, re : -2 >> These additional led indications are intended for interpretation by >> trained service personnel in service centers, thus this information is >> not included in the Installation Guide. as this kind of documentation is available on net :: thanks Jean-Yves | |||||
1122.6 | DECbridge900MX: What exactly does a flashing Module_OK LED mean? | CRISTA::CAPRICCIO | Orthodox Heathen | Tue Aug 02 1994 16:14 | 100 |
During a recent DEChub900MS installation at a customer site, we had a DECbridge900MX failure similar to the base note. The DECbridge900MX passed self-test but we could not get it to configure in a backplane dual-ring, with a DECconcentrator900MX, using HUBwatch V3.0 for OpenVMS (DH900MS=V3.0.0, DB900MX=V1.2.1, DC900MX=V2.0.0). After configuring the DECbridge900MX's FDDI ports as internal trunk AB, and creating a FDDI LAN, we tried dragging the stub to the latter LAN. Occasionally the connection would visually "stick", although there was no traffic going between the DECbridge900MX and the DECconcentrator900MX, but most often the connection dragged down from the stub would just jump back. However, we could set UTP port 3 internal and connect it to the thinwire LAN on the DEChub and see any devices connected to the same thinwire LAN. Usually when we did this, though, we'd lose connection to the DECbridge900MX (we were using it as the agent) and the configuration would get hosed. After several factory resets, the Module_OK LED began flashing on the DECbridge900MX. The DECbridge900MX installation manual shows that a flashing Module_OK LED indicates a non-fatal error. In the "Problem Solving Using the LEDs" section, the table 3 entry shows: -------------------------------------------------------------------------------- Symptom Probable Cause Corrective Action -------------------------------------------------------------------------------- Module OK LED is A non-fatal error has Cycle power. If the problem Flashing, but module occurred. persists contact your Digital continues to operate Services representative to correct normally. the problem. The CSC said to replace the DECbridge900MX. After power-cycling the DECbridge900MX and reloading the firmware with no improvement, we did just that. With other symptoms, the manual show replacement as the corrective action. Anybody know what the intended corrective action was supposed to be? Following is the error log, which is similar to the base note, Test ID of E01, which would explain the FDDI problems. Pete Capriccio VIS/Salem DECbridge 900MX - slot 4 ============================================ DUMP ERROR LOG Current Reset Count: 2 ============= Entry # = 0 Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error] Entry Id = 1 Firmware Rev = 1.8 Reset Count = 1 Timestamp = 0 0 0 Write Count = 15 FRU Mask = 1 Test ID = E01 Error Data = SR=0001 PC=00000000 Error Code=00800803 0:00000001 1:00000000 2:00800803 3:00000000 4:00000000 5:00000000 6:00000000 7:00000000 Entry # = 3 Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error] Entry Id = 1 Firmware Rev = 1.8 Reset Count = 0 Timestamp = 0 0 0 Write Count = 14 FRU Mask = 1 Test ID = E01 Error Data = SR=0001 PC=00000000 Error Code=00800803 0:00000001 1:00000000 2:00800803 3:00000000 4:00000000 5:00000000 6:00000000 7:00000000 Entry # = 2 Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error] Entry Id = 1 Firmware Rev = 1.8 Reset Count = 0 Timestamp = 0 0 0 Write Count = 14 FRU Mask = 1 Test ID = E01 Error Data = SR=0001 PC=00000000 Error Code=00800803 0:00000001 1:00000000 2:00800803 3:00000000 4:00000000 5:00000000 6:00000000 7:00000000 Entry # = 1 Entry Status = 0 [0=valid, 1=write_error, 2=invalid, 3=empty, 4=crc_error] Entry Id = 1 Firmware Rev = 1.8 Reset Count = 0 Timestamp = 0 0 0 Write Count = 14 FRU Mask = 1 Test ID = E01 Error Data = SR=0001 PC=00000000 Error Code=00800803 0:00000001 1:00000000 2:00800803 3:00000000 4:00000000 5:00000000 6:00000000 7:00000000 | |||||
1122.7 | 2 peoples better than a alone... | PADNOM::PEYRACHE | Jean-Yves Peyrache Country Support Group France | Wed Aug 03 1994 08:05 | 7 |
re:-1 happy that i see that i am'nt alone, in my case multi factory reset + reload of microcode seems to be cured the problem Jean-Yves | |||||
1122.8 | bug or feature ? | SUFNWB::APPL | Thu Aug 04 1994 07:15 | 14 | |
1122.4 says: > If you remove a module when the hub is running, any backplane > configuration for that slot is deleted. This means that you cannot > reset a module using the traditional 'pop it out and back in' method > without reconfiguring it. Is this the way it should work or is it a problem that will be fixed? A customer who recognized this effect called it a problem and asked for a fix. So my question: is it a bug or a feature? thanks, Robert |