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Conference chefs::ms-exchange

Title:Microsoft Exchange Server
Notice:
Moderator:FLASK2::SYSTEM
Created:Fri Feb 17 1995
Last Modified:Thu Jun 05 1997
Last Successful Update:Thu Jun 05 1997
Number of topics:1099
Total number of notes:5174

1092.0. "MTA config item missing in Admin" by GANTRY::HULL (Systems Integration [Delivery]/Motown) Fri May 30 1997 13:15

My customer has Exchange Server 5.0 loaded on NT Server 4.0 sp2.  Just the 1 server 
makes up the entire NT network. The Exchange MTA 'object' that is normally 
displayed under the site/configuration/server display is totally missing.
The MTA service is up and running on NT and mail is flowing.  The customer set
up the system, and it is in production mode with about 80 users.

Since the MTA config object is missing, I can't change any settings.  This is 
a core component.  How do I get the object loaded back into Exchange Admin?
Can I safely do a re-install of the server kit onto itself without harming
all the current configuration and receipients?

I've check any books I have and found nothing to help me.  We need help
ASAP!!
T.RTitleUserPersonal
Name		DateLines
1092.1Found .0's answer in 919, Msg Tracking problem is now problemGANTRY::HULLSystems Integration [Delivery]/MotownFri May 30 1997 16:5811
I found note 919 after I posted .0 - the exact same problem.  solution says
just install the 'ms exchange connector'.  what cd is that on?  I ran ms
Exch Srv setup and it doesn't list that under any compenent choice for
install/remove.  Is this a separatre CD?

What I'm trying to do is get message tracking enabled on this small 1-node
system, but turning on  Msg Tracking checkboxes on both the IMS and the Info
Store still doesn't track any messages.  Nothing is ever geting written to
the tracking log file.  I did stop and restart the services, etc.

Help!!
1092.2seperate CD's/floppiesUTRTSC::utojscho1.uto.dec.com::UTURBO::SchollaertMon Jun 02 1997 09:348
Connectors are on seperate CD's/floppies. 

We have the Microsoft Select CD set. The Index indicates
which CD contains the Connectors.

Regards,

Jan
1092.3Wrong license!DYPSS1::YINGLINGDave (N8UTX), NSIS, Dayton, OH USAMon Jun 02 1997 12:3612
Your customer has installed the non-Enterprise version of the Exchange server.  
Yes, it has an MTA process, but it is neither visible nor controllable via the
Exchange Administrator program.  Note that the Internet Mail Service (V5.0
nomenclature) is available. 

I don't think by just installing another connector that the MTA object will
suddenly appear - but I've been wrong before.   I believe that you have a 
licensing issue here.

Regards,

Dave
1092.4enabling tracking on IMS?GANTRY::HULLSystems Integration [Delivery]/MotownMon Jun 02 1997 15:5413
My ultimate objective here was to turn on message tracking while we were
trying to debug their IMS connection inbound and outbound.  I found the
track messages check box on the IMS setup screen, but it had no effect.
When I tried to scan the log for any messages sent by the Admin acct for
instance, it always comes back with 0 found, when we know we've sent half
a dozen msgs out, etc.

Any further tips on getting tracking working are welcome!

Regards,

	Al
1092.5I'm clueless...DYPSS1::YINGLINGDave (N8UTX), NSIS, Dayton, OH USATue Jun 03 1997 12:4019
Al,

  I went down the same path, however the customer really needed the Enterprise
version so they sent me home until they got the right CD.  From my
limited understanding of Exchange internals, the MTA is component that all
messages route through so it stands to reason that message tracking is enabled
via the MTA.

  Unless there is a different set of documentation for the non-enterprise 
version that describes an alternate message tracking procedure, I think you
might be stuck.  As I'm sure you know already, there is no Knowledge Base
article regarding this.  Does the customer have a Microsoft telephone support
contract that you could place a call?

Regards,

Dave