| Title: | Microsoft Exchange Server |
| Notice: | |
| Moderator: | FLASK2::SYSTEM |
| Created: | Fri Feb 17 1995 |
| Last Modified: | Thu Jun 05 1997 |
| Last Successful Update: | Thu Jun 05 1997 |
| Number of topics: | 1099 |
| Total number of notes: | 5174 |
Sorry if there's already a topic covering this. Any advice on the following problem? Consistently, when finishing editing an Exchange mail, exiting Word and exiting Exchange, I get a pop-up window with the message WordBasic Err=7 ! Out of memory. and I'm left with an empty Word window to close down. This is unrelated to what applications I've got running, and I have 32Mb memory so it's not a *real* out of memory problem.... Thanks, Mike
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 1060.1 | exchange related? | TIANT::BRZOZOWSKI | See it happen => Make it happen | Wed May 07 1997 17:02 | 9 |
Mike,
When you do find an answer, please post it here.
I am now getting the same error, but I also get it when I go into Word
directly, without Exchange, so I had not considered it to be related to
Exchange.
Jane Brzozowski
| |||||
| 1060.2 | answering my own question | TIANT::BRZOZOWSKI | See it happen => Make it happen | Wed May 07 1997 20:22 | 18 |
In my case, this turned out to be caused by a macro left in Word by the
Word Concept virus!
Here's how I fixed it, with Microsoft's phone support:
NOTE: this only works if you do not have anything customized in your
Normal.dot template.
In Word:
Go to Tools > Macro. If there are any macros that you did not
create, called AutoStart or Auto-anything, delele them.
Close Word.
Find Normal.Dot and rename it to Normal.old
Reboot. Restart word.
Word will create a new normal.dot
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| 1060.3 | fixed! | CHEFS::16.37.12.96::roem | Thu May 08 1997 15:53 | 7 | |
Jane Many thanks. That seems to fixed it! Darned viriiiii....... Rgds Mike | |||||