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Conference chefs::ms-exchange

Title:Microsoft Exchange Server
Notice:
Moderator:FLASK2::SYSTEM
Created:Fri Feb 17 1995
Last Modified:Thu Jun 05 1997
Last Successful Update:Thu Jun 05 1997
Number of topics:1099
Total number of notes:5174

982.0. "folders don't open" by LEXSS1::PUCHRIK (Field Rat) Sun Apr 06 1997 17:35

    I'm having a problem similar to Note 688, except that was an NT client
    and I'm trying to use W95 from home.  The error is
    
    	"The set of folders could not be opened.  The Microsoft Exchange
    Server computer is not available.  Either there are network problems
    or the Microsoft Exchange Server computer is down for maintenance."
    
    	I'm dialing into LEXRAS with my digital1 acct so my password is OK. 
    If I re-enter my server name and mailbox name in my Exchange profile
    and Check Names it is verified OK.  Therefore the server is up, my
    profile is correct, and my password is valid.
    
    	I've been talking with CCS for three days.  I've deleted all my
    .PWL files,  I've deleted my Exchange profile, I've re-installed the
    Exchange client on my system.  CCS tells me that LEXEXC1 is fine so
    the problem must be on my end.  I also went into the office and was
    able to connect to LEXEXC1 from an NT system and read my mail.
    
    	Does anyone have any ideas or know any magic incantations?  Or is
    it time to offer another human sacrifice to the gods?
T.RTitleUserPersonal
Name
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982.1corrupted registry?LEXSS1::PUCHRIKField RatMon Apr 07 1997 07:303
    More on .0.  I restored a saved registry using CleanSweep.  I get the
    same error msg when trying to run Exchange.  Everything else runs OK.
    Looks like I'll have to rebuild.
982.2sounds like a WINS problemPARZVL::ogodhcp-125-128-137.ogo.dec.com::kennedynuncam non paratusMon Apr 07 1997 16:3518
wait - don't rebuild that computer yet.

Note that the error you get does not
suggest a password/authentication problem.
It suggests that you're unable to locate
the Exchange server.  That sounds more
like a WINS problem.

First review the RAS configuration 
instructions at
 http://www-ccs.wro.dec.com/nt/RemoteAccess/W95Client.htm

I can't easily check now, but it may be that you'll
still need to configure your dial-up adapter with the
addresses of WINS (Windows Internet Name Service)
servers, also.  Check the list at
 http://www-ccs.wro.dec.com/nt/NetworkServices.html
to find the appropriate server.
982.3WINS comes from LEXRASLEXSS1::PUCHRIKField RatMon Apr 07 1997 21:1413
    I appreciate the thought.  I've added LEXEXC1 to my HOSTS file.  I
    believe that when I can do a CHECK NAME  from my profile (using LEXEXC1
    and my mailbox, Andy Puchrik), getting a confirmation means that the
    server is up and that my digital1 password is correct.
    
    If it was NT you could specifically add RPC.  Since it's W95 I don't
    have that option.  I did check my Exchange Provider key in the Registry
    and I have the (improved):
                                              
    	ncacn_ip_tcp,ncalrpc,ncacn_spx,ncacn_np,netbios,ncacn_vns_spp
    
    I can hold off a day or so on the rebuild, but I really think it's
    inevitable.  Kind of like Spring cleaning.
982.4for the recordLEXSS1::PUCHRIKField RatWed Apr 09 1997 16:153
    Re-formatted the partition and re-installed W95.  Exchange is now
    working for me.