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Conference chefs::ms-exchange

Title:	Microsoft Exchange Server
Notice:
Moderator:	FLASK2::SYSTEM

Created:	Fri Feb 17 1995
Last Modified:	Thu Jun 05 1997
Last Successful Update:	Thu Jun 05 1997
Number of topics:	1099
Total number of notes:	5174

886.0. "Strange problem - blank "from" field..." by SUBSYS::alcor.shr.dec.com::smith (Apps Engineer) Tue Feb 18 1997 15:12

Hi,

	I'm having a rather perplexing problem with Exchange...
From the main window of exchange the "from" field lists who a message 
is from (or their personal message!), however, when I open the 
message for reading, the from field is usually not readable. I've 
checked all the normal things (font/background color, etc) and 
they're not responsible as far as I can tell since some messages do 
display this info...  If I use the properties button it lists the 
information, but it won't display in the standard window...
	It would appear to be related to one of the mail-routers 
configuration since even when I send mail from my exchange account to 
my own exchange account the from field is blank...  I used to be on 
the MOREXC2 server but was apparently migrated (nobody told me, but 
my configuration now points) to SHREXC1...
	The only way I seem to get the from field to appear normally 
is if someone on our VMS cluster sends mail to my VMSmail account (I 
have it forwarded to "smtp%""[email protected]"""). Otherwise the 
field always appears blank in the READ window of exchange...

Any ideas???

Thanks,
Joe

T.R	Title	User	Personal Name	Date	Lines
886.1	Blank or garbage?	DV780::SHAWS		`Thu Feb 27 1997 22:35`	3
	Not readable as in garbage or as in not there at all?
886.2	ME TOO!!!!	MSDOA::SCRIVEN		`Tue Mar 04 1997 20:21`	10
	I have the same problem as the base note.... Mine is "blank" and can only be seen if you double-click. I too went from MROEXC to ALFEXC. I just assumed they figured I didn't need to know in the read screen. If there's a way to fix it, I'd sure like to know too. Thanks... Toodles.....JPs
886.3	Stranger & Stranger...	SUBSYS::alcor.shr.dec.com::smith	Apps Engineer	`Wed Mar 05 1997 18:15`	18
	Not readable as in blank... Strange part is, from my notebook (running `95) They appear just fine... From my workstation (running Alpha NT 4.0 SP1) the field appears blank... The version of Exchange on my 4.0 NT system is: 4.0.993.0 Unfortunatly my notebook is not here so I don't know exactly what version of Exchange it's running... Our site support folks thought it was related to the headers not being formatted properly, but the fact that my notebook can see the headers leads me to believe it's related to the particular version/installation of Exchange... It's just sort of funny that it all happened when I moved from a "standalone" node to being part of the Storage Domain, and about the same time, I was moved from MROEXC2 to SHREXC1.... Thanks for any ideas, Joe
886.4	Same version on my notebook...	SUBSYS::alcor.shr.dec.com::smith	Apps Engineer	`Fri Mar 07 1997 16:02`	8
	OK, I've got my notebook with me and it is running Exchange V4.0.993.0 also... I guess it would seem to be specific to my installation, but what should I look for??? Thanks, Joe
886.5	Differences between NT and 95	FLASK2::SYSTEM	Nigel Bridport @REO	`Mon Mar 10 1997 07:51`	9
	Probably due to differences between the NT and 95 versions. I have previously seen problems with the header information on the NT client where the FROM window is not high enough. I think this problem may have been introduced in one of the SPs. Can you try to install the client that comes with V4.0 ? Nige.
886.6	I'll try it...	SUBSYS::alcor.shr.dec.com::smith	Apps Engineer	`Mon Mar 10 1997 16:32`	5
	I'll check with my tech. suppt. folks to see if they're willing to let me do that... Which version of exchange is newer? Thanks again, Joe
886.7		nova05.vbo.dec.com::BERGER		`Mon Apr 21 1997 18:40`	8
	FWIW, I have the exact same problem using the Exchange 5.0 client on NT 4.0 Alpha. I don't have the problem when using Outlook (on NT Intel) to view the same message... Haven't tried the Exchange client on Intel. Not a big deal, but if anybody has a solution, I'm interested. Thanks Vincent
886.8		SUBSYS::alcor.shr.dec.com::smith	Apps Engineer	`Tue Apr 22 1997 21:52`	8
	Still the same old problem here. Nobody in my support org. has shown any interest in resolving this... Oh well, maybe if enough of us see this... Thanks, Joe