Conference chefs::ms-exchange

I didn't want to start a whole new note on this, and this note seemed the
most appropriate place for this query...

Is there a way to display the actual e-mail address from either the Global
Address Book or the Personal Address Book?  When I look someone up, using
the various means to do so, all I get is their name in the address field.
This doesn't give me a clue as to whether I am sending to a VMSmail, a
UNIX mail, an ALL-IN-1, an Exchange, or a foreign mail service.

Now normally people might not care, and I understand the condescending 
attitude of all GUI's: don't worry your silly little head about such minor
things as reality, let Big Brother software take care of it all for you.
But I get what I consider to be valuable information about people by what
mail system they use, such that I won't send binary information to an 
ALL-IN-1 account, I won't send Excel spreadsheets to a VMSmail account,
I won't send a VMS image to a UNIX mail account, etc.  Further, in the
dynamic world we live in, I frequently know about people moving between
mail systems before the Global Address Book does, so I want to be sure to
send the information to the right place.  All of this requires me to know
the actual e-mail address.

Is there a way to do this?  Thanks in advance...

-- Ken Moreau

    Hi,
    
    have you tried double-clicking the name on the TO: line and checking
    out the various tabs? Depending on if the name came from the GAL or
    your PAB you will probably see different tabs, however one of them
    should list the actual e-mail address(s).
    
    Regards
    Richard

    RE .3
    
    <<<< I won't send binary information to an  ALL-IN-1 account, 
    
    Why not? I can read it perfectly well with TeamLinks, Exchange Client,
    or Web browser? And even if I can't read it, ALL-IN-1 will keep the
    message perfectly intact so that I can forward it to someone else.

    RE: .3
    
    You can also click on the name, then right-click "Properties".  This
    will give you the expanded address form.  It will still not tell you
    what platform it is, and even if it did give you that information, you
    would still not know whther that address was being forwarded elsewhere.
    
    A better way of managing this is allowing registration of client
    capabilities in the directory.  X.500 (and thus ELF) has this capability 
    today, but how clients would use it is still ambiguous.  Many
    messaging backbones use X.500 to find registered client capabilities in
    order to make correct choices on bodypart conversion in the backbone.
    
    It is a good method, but there needs to be lots of planning for
    population and maintenance of the data and, as I said, how exactly a
    mail client would use this information.
    
    - Dave 

RE: .4

>right-click on the name, check the tabs

Tried that, no joy.  See below.

RE: .6 -< Can register capabilities in the directory, but... >-

>    You can also click on the name, then right-click "Properties".  This

It brings up the same tabbed dialog box as right-clicking on the name.
The tabs are "General", "Organization", "Phone/Notes", "Member of" and
"Email Addresses".  With the exception of the name, office (actually 
the site code) and the phone number, there is *no* (zip/nada/none/bupkus)
information in any of the tabs.  Specifically, the "Email Addresses"
field is completely blank for every person I have looked up.  I would
have expected to see at least the Exchange address, for those of us in
Exchange...


>    will give you the expanded address form.  It will still not tell you
>    what platform it is, and even if it did give you that information, you
>    would still not know whther that address was being forwarded elsewhere.

Very good point, but I would at least know not to send binary information
to VMSmail, which in my experience munges binaries when it forwards them.

And I also appreciate your point about binaries in ALL-IN-1: yes, very
sophisticated people can get ALL-IN-1 and VMSmail and UNIX mail to handle
binaries in a useful way.  But I believe that for a majority of the people
who use ALL-IN-1 and VMSmail and UNIX mail, binaries are unusable because
the people lack the knowledge of how to deal with them.

Ahh, well, my irrational prejudices against GUIs and for command lines are 
showing again.  I like to know what the machine is actually doing, and
hate having the machine hiding all of this information from me.  But with
Microsoft firmly in control of human interfaces, I guess I will have to get
used to being completely in the dark about what is really happening when
I use the machine.  Sigh...

Thanks for taking the time for my question :-)

-- Ken Moreau

    Ken,
    
    are you offline when you look at the E-mail addresses tab? If so, go
    online and take another look.
    
    Regards
    Richard

RE: .8 -< Try looking while online >-

Bingo!  That did it.  The "Email Addresses" tab is now filled in.

Unfortunately, it is totally useless to me.  The only addresses which are
there are of the form "[email protected]".  There are no
ALL-IN-1, VMSmail, UNIX mail, or foreign addresses that I can find.  People
who don't have an Exchange account are not present.  So if they are 
present, I know their account name, and if they are not present, then
I am completely in the dark.

Silly me, I thought "Global Address Book" meant that it was global, not
proprietary to Exchange.  I guess I should have known better.

Thanks for the time you spent, I appreciate your willingness to answer
my naive questions.

-- Ken Moreau
   who will now delete the GAB from his disk to save space, and continue
   to work off-line where I won't be bothered with it...

    Ken,
    
      Use MAPI-ELF for your address book provider instead of the GAL.  It
    has everyone, instead of just the Exchange accounts, which is the only
    thing populated in our GAL. If you put it in your list of address books
    to be validated after Personal Address Book and before the GAL, you'll
    be able to get to everyone.
    
      IMHO, this is the way it should be.  Any heterogeneous messaging
    environment should be using an Enterprise Directory like ELF and not
    trying to do directory synch into closed, proprietary directories like
    Exchange's.  (Despite the fact that they have based their directory on
    X.500 and will be offering LDAP access, I will never be convinced that
    it is an open directory until it can communicate with via chaining and
    referrals, *and* can be set up as a subordinate entry of, *and* replicate 
    with, a real X.500 directory using standards-based protocols.  I'm
    tough to please. ;^) )
    
    - Dave

    Perhaps this has been asked/answered elsewhere but can someone please
    tell me why the Digital Global Address Book is based on FIRST names and
    not LAST name.  WHen I try to look up someone, for example with the
    name of Jeff, I have no idea if their "formal" EXCHANGE name is
    	Jeff xxx
    	Jeffry xxx
    	Or perhaps some other first name and they just call themselves Jeff
    
    Seems like an address book based on LAST name makes more sense.  I seem
    to be able to set up my personal address book to be based on last name
    searchs, why not the global address book?
    

The GAL is set up to display and print as First Last. You can search 
it by any of the searchable fields. Just bring up the address book 
window and hit the "Find Items" button.

As an alternative, if you are creating a message, enter a piece of a 
name in a To/Cc/Bcc field and hit control-K. Exchange will show you 
all the matches so you can chose one.

eg,

To: wieg (control-K)


Regarding the comments in .9, one of these days the GAL will include 
all employees and contractors. Some contractors are there now (you 
will see them with the company name in parens) eg

David Hornbaker (Microsoft)

The MAPI AB driver for ELF is ok but we lose some capability such as 
not being able to download the whole population to a laptop as well 
as some user confusion regarding search order etc.

    I'm in the GAL with a user name of Laurence Brown, which is not the
    name I'm widely known by. My mail address is [email protected] which
    is even more confusing until it's explained that the c- bit denotes a
    contractor. Whoever thinks these things up?
    
    Cheers, Laurie.

> Regarding the comments in .9, one of these days the GAL will include 
> all employees and contractors. Some contractors are there now (you 
> will see them with the company name in parens) eg
    
    Will it be accessable to people not using the CCS Exchange Servers?
    

Once we go to V5.0, the GAL can be searched via LDAP (so WinELF and 
the current Web-ELF gateway can search it after some minor tuning) 
and most out of the box POP clients that include LDAP support. It 
will also be searchable via the web using any browser that supports 
java script using the native Exchange 5.0 web access.

Sometime over the next few weeks we will start introducing Exchange 
5.0 into the production network. In addition to the LDAP and NNTP 
support it also has some neat features for accesing mail and 
directory and eventually Schedule+ using a browser.

    Who would I write to to get an official confirmation of V5.0 Exchange
    servers in the production network?
    
    I'm developing an information management system based on directory
    integration and built-in Web browsing.  I need to know for sure when
    V5.0 will be there.
    
    /Chris/

The first V5 servers will go into a small franchise site that we are 
setting up specifically to introduce new technology in a low risk 
environment. This may happen as soon as next week. At that time we 
can let you know where these servers are and let you check out the 
new features. This site will be physically located in MKO.

As for who to contact, well I guess I will know within hours of these 
servers coming up on V5 so if you dont see anything posted in here, 
send mail.

The bigger question will be how long before your local servers are 
upgraded. That will depend on how well things go with the initial v5 
upgrades (other Exchange customers say this has gone well) and the 
usual logistics. We have a large network now with around 60 servers 
in 12 Exchange sites so it will not be an overnight affair. The V5 
upgrade will start by  getting all the bridgheads upgraded and then 
the site mailbox servers can be upgraded at their own pace. 

    re .11
    I was at the NT symposium last week and attended the class on "Digital
    implementation of Exchange".  The gentleman giving the presentation was
    the Corporate man incharge in implementing Exchange.  He basically said
    that he made that decision because memos looked better having "First
    Last" at the top rather than "Last, First".  No technical reason, just
    cosmetics.
    
    Jim Z
    

    It might look better but it is a terrible way to search for someone's
    name!

    
    	And I wonder why we're given the option of displaying the PAB as
    	"last, first" but not the GAL.  I mean, it's just a display, and
    	even a name plucked out of the PAB is converted to "first last"
    	in the actual message.
    
    	But the <ctrl>k thing is good to know, since I just looked up
    	people with names of Tom/Thomas and Ed/Edward and Deb/Deborah/
    	Debra/Debbiee.
    

	You can get the GAL to display "Last, First"

    
    	Such a tease.  8^)
    
    	Would you like to share with the rest of the class?
    

	Have to get my kicks some way *8-)

	From the ADMIN utility, select TOOLS/OPTIONS and then set the
	autonaming as you please. These set the GAL display.

Nige.

    
    	ADMIN?  That can be set on a machine-by-machine basis, yes?
    
    	How about on Windows 95?  I didn't see any sort of option there.
    

	It can only be set on an organization basis and on the Server.

	I don't think that you can modify the display of the GAL from
	the client in any way at all.

Nige.

    Maybe if we all "vote" to make a change to "last,first" it might get
    done??
    
    Jim Z
    

    
    	Yeah!!
    
    	Separately, we're one, but together, we're a bunch!!
    

    re .26
    
    According to what we have been hearing around here, this change is
    supposed to be taking place.  When???

I'm not aware of any plans to change the Display Name format. Maybe 
one day Microsoft will ship a version of Exchange that lets you 
personalise this view but it is not in V5.0. So the best advise is to 
use the other fine mechanisms like control-k to validate partial 
names in To/Cc/Bcc fields and use the address book search.