| Title: | COHESIONworX |
| Moderator: | CFSCTC::CERNESE |
| Created: | Fri Jul 23 1993 |
| Last Modified: | Tue Jun 03 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 240 |
| Total number of notes: | 1186 |
DIGITAL INTERNAL USE ONLY
I N T E R O F F I C E M E M O R A N D U M
+---------------------------+ TM FROM: Rob Straight
| | | | | | | | DEPT: COHESION SEE Development Group
| d | i | g | i | t | a | l | TEL: (603) 429-0045
| | | | | | | | DATE: 3/4/97
+---------------------------+ ENET: CFSCTC::Straight
LOC: MRO1-3/D12
To: Distribution
Subject: Announcement of COHESION Program Status Change
Since 1991, the COHESION program has been delivering solutions to DIGITAL
customers involved in accomplishing software development through the use of
an integrated environment. The first product offered in the COHESION
family was ASD/SEE, which provided a Software Engineering Environment for our
VAX/VMS customers. Soon to follow were the COHESIONworX and Team/SEE products,
addressing the software development environment needs for our UNIX customers.
Although the COHESION program has enjoyed significant success, corporate
business plans dictate a change. It is with regret that I must announce the
movement of all COHESION products into Maintenance, with an eventual
end-of-life plan. The specific products moving into maintenance are:
COHESION ASD/SEE V3.2
- ASD/SEE V3.1 support continues up to 12/97
COHESIONworX V2.2 (including C++ Support option)
COHESION Team/SEE using PCMS, V1.3
COHESION Team/SEE using ClearCase, V1.4
COHESION EnCASE V2.2
All Team/SEE EnCASEments
Effective April 1, COHESION licenses will be removed from sale. Full
customer support of the COHESION products will continue for up to 15 months,
and beyond depending on customer requirements
Even though COHESION is moving into Maintenance, the first priority remains
customer satisfaction. The COHESION Product Team and DIGITAL are fully
committed to helping the customer transition through this change with a minimum
of effort or impact.
To ensure total customer satisfaction, the following steps are being taken:
o The effected DIGITAL account team and sales team members are being
notified of the planned change, and of the change process, through this memo.
o A formal scripted presentation has been prepared and reviewed by DIGITAL
legal that explains in detail the changes that are taking place, along with
the options available to your customers. This presentation is suitable for
use with customers. You may access this presentation from:
http://www.see.mro.dec.com/~straight/maint/maint.ppt
o I will work with account teams on request, to further explain the
process of moving COHESION into Maintenance and ultimately end-of-life,
and to help formulate a going-forward strategy for your customers.
o We are allowing license sales until the end of Q1 CY97, to accommodate
customers that may wish to purchase additional licenses. We are also
allowing sales of media and documentation to continue until the end of
Q2 CY97, again to best accommodate our customers.
o A COHESION maintenance team is in place and funded, so that full customer
support of the COHESION products will continue uninterrupted. The only
caveat is that no new features will be added to the current product set,
so that no new releases of the products are planned.
o A series of Questions and Answers have been prepared and are attached
to this memo.
Although the transition of the COHESION products to Maintenance may be
a difficult process, we are working to ensure that any customer disruption
is minimal. I look forward to your support and suggestions as we work
through this process.
Rob Straight
COHESION Product Manager
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 240.1 | Q & A on Announcement | CFSCTC::STRAIGHT | Tue Mar 04 1997 16:39 | 79 | |
COHESION Maintenance Q & A's
----------------------------
Q: Why is DIGITAL moving the COHESION products into Maintenance?
A: On an ongoing basis, DIGITAL continues to evaluate the overall
business and areas in which to make product investments. It has
been decided that the COHESION products no longer align with
corporate business strategies, and hence funding for product
development is being discontinued. Funding is being secured to
carry out the product maintenance effort for up to 15 months, and
possibly beyond based on customer requirements.
Q: As a customer, what can I expect from DIGITAL during the Maintenance
period?
A; DIGITAL is fully committed to providing the level of customer
support that was in place prior to this announcement. A team of
experienced COHESION developers is in place so that support can
continue uninterrupted. Customers with Layered Product Support (LPS)
contracts can continue to call and receive support for product
installation, product usage, and to report problems with the
software. Critical software problem reports will be immediately
addressed and corrected, most likely through the software patch process.
There will not be any additional features added to the products, and
no new releases of the products are planned.
Q: How long can I expect to receive support from DIGITAL for the
COHESION products?
A: DIGITAL will offer customers to renew (or obtain for the first time)
LPS contracts over the next 3 months. The support contracts are for
a 1 year period, so that the total support window is up to 15 months.
Customers that wish to continue having the COHESION products supported
after this time can contact their local DIGITAL sales representative
to discuss extending this support window.
Q: As current users of the COHESION products, we would like to obtain
some additional licenses, installation kits or documentation. Is this
possible?
A: A period of time lasting up to 3 months has been allocated in which
customers can make any final purchases of the COHESION products.
Additional licenses must be purchased by April 1, while kits and
documentation may be purchased until June 30.
Q: Can I continue to use the COHESION products?
A: The currently shipping versions of the COHESION products are mature,
offer significant features, and are fully supported by DIGITAL. Customers
can continue using this software for as long as the products satisfy
their requirements.
Q: As a COHESIONworX customer, do I have any alternative product options?
A: If you are operating on the DIGITAL Alpha platform, you might consider
moving to the DEC FUSE product to satisfy your software development
needs. Customers on other hardware platforms might consider alternative
software development tool suites such as SNiff from TakeFive, although
DIGITAL is not able to offer trade-ins for this type of migration.
Q: As a Team/SEE customer, do I have any alternative product options?
A: If you have determined that the use of COHESION Team/SEE is no longer
appropriate given this announcement, then it is recommended that you
look at using the point products that makeup your environment. For
example, you can continue to use your Configuration Management
engine, either PCMS or ClearCase, as a stand-alone product. The
same is true for each of the applications that you are operating
in the COHESION environment.
Q: Where can I get additional information, or discuss my options?
A: Please contact your local DIGITAL sales representative. There is
information in presentation format that can be made available to
you, and resources are in place that can consult with you on your
future use and/or options to COHESION.
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