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Conference 7.286::atarist

Title:	Atari ST, TT, & Falcon
Notice:	Please read note 1.0 and its replies before posting!
Moderator:	FUNYET::ANDERSON

Created:	Mon Apr 04 1988
Last Modified:	Tue May 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	1433
Total number of notes:	10312

1138.0. "Salvaging START Subscriptions" by UNXA::MADDEN (Tom Madden) Mon Jun 10 1991 09:35

    Is anyone else here a subscriber to START Magazine?
    
    They really seem to be doing nothing to make subscribers aware of how
    the remainder of the subscriptions will be handled.  From the online
    discussions on Compuserve it seems they are searching for a legal 
    way to not give refunds.  Having a subscription that expires in 1992 I
    do not want this to happen.
    
    Does anyone have any thoughts on what can be done?  I plan on calling
    California (if I can find a number from NJ) and then call Antic myself.
    As of last Thursday the subscription house was still accepting orders!
    
    Its been a couple of weeks since they announces their intentions not
    to publish START and I think its time they let the subscribers in
    on whats in store for them.
    
    Any ideas?
    
    Tom

T.R	Title	User	Personal Name	Date	Lines
1138.1	Refunds from Start	AIDEV::HUTCHINSON	Hutch	`Mon Jun 10 1991 11:17`	9
	Good Luck, Tom. Personally, I doubt if anything would be served by you calling Start/Antic. Even if you spoke with Tom Byron (editor) he wouldn't be able to tell you anything specific as it's all in the hands of the legal folks now. There are a lot of people owed money to from Start, and that includes several thousands of dollars due to authors as well as subscribers. Hutch
1138.2		CX3PST::WSC023::B_NOTTINGHAM	Bill Nottingham	`Mon Jun 10 1991 14:57`	8
	For those of us that charged the subscription on VISA/MC, I wonder if we could have the credit card stop payment. I know it can be done for recent billing or purchase "conflicts". Is there a time limitation? Bill N.
1138.3	Update	UNXA::MADDEN	Tom Madden	`Fri Sep 06 1991 11:43`	18
	Just an update..... I have been calling Start to find out what was happening with refunds. They said that they have been deluged with refund requests (gee... what a suprise). You need to send a letter requesting a refund and giving a reason for cancelling (mine was that they stopped publishing ) I have spoken to the 1 person handling subscriptions and basically they are not giving refunds now. They won't say that right out, but the refund requests are sitting in a pile for accounts payable, but they are just not paying them. Any idea of recourse? I have just about written off the money, but am considering writing the necessary letters to the postal service for mail fraud. The thing that gets me, is that they aren't bankrupt, they're still publishing other magazines. Tom
1138.4	ST-Log did the same thing!	SOLVIT::LANDRY		`Mon Sep 09 1991 09:34`	16
	re -.1 Gee, the same thing happened when ST-Log stopped publishing. I think your only recourse is to make a real pain of yourself. Call them up every week or so, but also write letters so everything is documented. Send copies of the letters to the appropriate attorneys general, Better Business Bureau, and anybody else you can think of, and let them (Start) know that you are. Don't know how mush all this will help, but it won't hurt and it might make you feel better. good luck chris