| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 1233.1 | Help desk? | FUNYET::ANDERSON | OpenVMS pays the bills | Wed May 28 1997 16:51 | 3 |
| There is a help desk/call tracking system called Target. Is that what you mean?
Paul
|
| 1233.2 | | SHRCTR::PJOHNSON | Vaya con huevos. | Wed May 28 1997 18:08 | 4 |
| Probably. Is there anyone still around who is familiar with what it
is/was?
Pete
|
| 1233.3 | | REGENT::POWERS | | Thu May 29 1997 09:23 | 6 |
| Despite the downsizing, we can still sometimes say
"There's a NOTES file for it, of course!"
See if ISVHUB::TARGET_HOTLINE is still there.........
- tom]
|
| 1233.4 | Yes, there is a TARGET | SNAX::PIERPONT | | Thu May 29 1997 14:05 | 12 |
| TARGET the company and TARGET Helpdesk The application were purchased
by Applix of Westboro MA. See the www for more outside info.
Digital Semiconductor uses TARGET 3.3 but is moving toward Applix
Services. SAP R/3 Helpdesk in AKO uses TARGET but is moving toward a
different platform.
I have heard that there is a Corp wide agreement to use yet a different
helpdesk application....but I can't remember the name.....
Howard
Former TARGET maintainer, now just a user.
|
| 1233.5 | | NETCAD::MORRISON | Bob M. LKG2-A/R5 226-7570 | Fri May 30 1997 14:31 | 2 |
| The CCS Help Desk still uses Target, at least in the GMA. Example: Email
responses to problem reports say "Target hotline".
|