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Conference misery::feline_v1

Title:Meower Power is Valuing Differences
Notice:FELINE_V1 is moving 1/11/94 5pm PST to MISERY
Moderator:MISERY::VANZUYLEN_RO
Created:Sun Feb 09 1986
Last Modified:Tue Jan 11 1994
Last Successful Update:Fri Jun 06 1997
Number of topics:5089
Total number of notes:60366

4113.0. "Corporate notefile policy - discussion?" by ICS::CUNNIFF () Fri Oct 26 1990 09:41

    Regarding note 1.20 - and corporate policy on notefiles...
    Since I can't reply to that note, I'm posting a new basenote here.
    
    As a notefile moderator myself, I stay informed of notefile moderation
    issues by reading the MODERATORS conference. That conference
    has had some activity lately concerned with the Ron Glover note. It
    turns out that the "October 1990" memo was a reposting of a memo
    he sent out in March.  Someone removed the original headers, and
    put the Octover 1990 date at the top of the text of his message,
    without his knowledge. This, as you probably surmise, is contrary
    to corporate policy...
    
    Anyways - in the Moderators notefile, the moderator of the FOLK_MUSIC
    conference posted a note which documented the discussion he had with
    Ron Glover regarding his memo, and what it actually means. Ron's
    interpretation as documented in the following is somewhat looser than
    what was in his memo.  I recommend that we take care to post using the
    guidelines from this note.
                                  
    jack
    
         <<< COOKIE::DISK$SYSTEM_3:[NOTES$LIBRARY]FOLK_MUSIC.NOTE;1 >>>
                                -< FOLK MUSIC >-
================================================================================
Note 1.43                            Welcome                            43 of 43
COOKIE::WITHERS "Tea, Earl Grey, Hot."          54 lines  22 October '90 7:10 pm
                    -< My conversation with Ron Glover... >-
--------------------------------------------------------------------------------
When I received a copy of the memo from Ron Glover posted in .42, I called
Ron to see what applicability it had to FOLK_MUSIC.  Ron and I spoke for a
few minutes and he encouraged me to post his memo here.

The question I asked Ron was in regard to the occasional review or
controversial social discussion that takes place in this conference.  Now,
there is not usually a lot of dissention in this conference and the
incidence of moderators returning notes is remarkably low - to the credit
of the participants.  Before anyone asks, this is not directed at any given
notes or noters in this conference;  Ron and I feel that there are
important messages that need to be communicated and I promised I'd take the
time to write this up.

But what about a bad review or negative comments about an establishment?

To paraphrase, "Everyone is entitled to an opinion and it is fair use to
make reasonable comment"  On the other hand, it is not fair use (and
potentially libelous or slanderous) to make comments intending to do
permanent harm or damage to an individual.  To say, "It was a poor concert
and the performer was not up to usual their usual standards" or, "the sound
system was pretty awful" are probably reasonable comments and can be
defended as an opinion.  To say, "They are lying thieving scoundrels and I
encourage everyone to never so business there again" is unreasonable.

The basic idea is that we need to operate on the principles and values that
the company holds - those of honor and honesty and not wanting to hurt
others.  Ron pointed out that notes files are a company resource that we
are allowed to use as part of our culture and we also get all the testing
possible out of our products.  If we don't follow basic principles and
guildelines, we as a company, stand to lose our employee interest notes
files.  Ron doesn't want that and the company doesn't want that.  Neither
do we.

Recognition of the value of our open systems carries risks and costs.  Each
of us as a network community member has the responsibility to our community
to act in a civil and civilized manner.

It should go without saying that no one in Digital has permission to print
out and distribute the contents of notes conferences outside the bounds of
Digital.  It is the few sorry occasions where less than complimentary notes
have made it outside the company that causes the problems.  Digital's notes
conferences are corporate documents and subject to legal disclosure.

Making comments in notes conferences that are slanderous or libelous (or
even appear to be so) put both Digital and the individual noter at risk of
litigation.

That said, as a co-moderator, I welcome reviews and comments.  Good reviews
as well as bad are welcome - since we can't all live on just good news.
I ask moderation along the principles of this conference and Digital's
philosophies in writing in this conference and any other you may
participate in.

BobW
    
    
    
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4113.1CORP policy not subject to discuss here - use DIGITALEMASS::SKALTSISDebFri Oct 26 1990 12:2539
    I'd like to preface my remarks by saying there are vets and operators
    of shelters that know of the existence of this conference and that they
    have been mentioned in this conference and would like to know what has been 
    said about them. This has been brought to my attention on more than one
    occasion.  

    What was posted in 1.20 arrived electronically through the personnel
    chain and was referred to as a policy memo. I published it as I received
    it because I felt that folks that note have a right to know what the
    rules are. The fact that it is policy means, IMHO, it is not a subject
    for debate in *THIS* forum. Now, obviously, every policy is subject to
    interpretation by the people that are responsible for enforcing it, in
    this case, the moderators. However, the only time that the moderators hide
    notes that "name names" are if we consider them libelous or urge
    folks to some kind of action. If they are prefaced with "in my opinion"
    they are allowed to stand. To be quite honest, when something is
    on the borderline, it usually stands in this conference. And personally
    I think that we are pretty *consistent* in how we *apply* our interpretation
    of the policy (which frankly is the ONLY thing about this matter which
    is even marginally subject to debate in *this* forum). That said, however,
    policy is policy, and when push comes to shove and the corporation is
    sued for libel and damages, the court will fall back on the corporation's
    written policy, and what someone says Ron Glover told someone on the
    phone is considered "Hearsay", which, if I am not mistaken, is not
    admissible as evidence. Which is why I chose to post the "policy memo"
    and not COOKIE::WITHERS synopsis of the discussion in this forum. (By
    the way, I read MODERATORS myself; I take what I need and leave the
    rest. In other words, I look at what others have as opinions, digest
    them and then do what I think is right and what I can live with). 

    Also, when you are talking about legal matters, there is something
    called "intent". By posting the policy and and saying "this will be
    enforced to the letter", I am showing the intent to follow the policy.
    And just like the Supreme Court, which will not interpret the law based on
    a hypothetical case, I'm not going to interpret a policy memo without a
    applying it against the facts in a real note, or post said memo while saying
    that it is subject to much milder interpretations.
     
    Deb
4113.2Either disucss it in DIGITAL notes, or off line.CUPMK::TRACHMANEmacX Exotics * 264-8298Fri Oct 26 1990 13:434
    I agree that this discussion does not really belong in Feline,
    but in the DIGITAL conference.  
    
    Elaine
4113.3MARX::BARLOWFri Oct 26 1990 13:467
    
    Does this mean that if someone has a new cat and askes for vet
    recommendations, we can only recommend?  We should send them mail
    if we want to indicate a vet to avoid? 
    
    Rachael
    
4113.4Recommend, sure...discredit, no way! TPMARY::TAMIRACMS design while-u-waitFri Oct 26 1990 14:2337
As for recommendations, it depends on the wording.  For example:

I love KatPoop litter!!  I use it every day and it makes a great salad dressing.

I hate KatPoop litter!!  My cats won't use it and it tastes awful.

Don't buy KatPoop litter!!  The company is run by scum bags and the litter
is made of nuclear waste.


or...

I love Dr. Feliner.  He's great with my cats and he's reasonable.

I hate Dr. Feliner.  He's incompentent, irresponsible, and hates cats.


The problem is that neither the KatPoop Litter Company nor Dr. Feliner has
any opportunity to make counter statements or to defend themselves.  It's
also the intent of the note.  If you intend to harm or discredit, then
there's a problem (and frankly, I have a problem with that even if the
other party has the opportunity to respond).

The old saying "If you don't have anything good to say, then don't say
anything at all" might be a little too much, but Digital's policy on using
corporate resources to intentionally harm another party is clear.  You
can't do it.  If you wish to relate your negative experiences to a fellow
employee, take it off-line.  We should not be trying to stifle the open
communications we have in this forum, but rather we're trying to ensure
that this communication does not in any way harm another party, nor make
Digital libel for that harm.

Counterpoints???

Mary

P.S.  Anyone wanna by 2 tons of KatPoop Litter??? ;>)
4113.5Thanks Jack !!!CUPMK::TRACHMANEmacX Exotics * 264-8298Fri Oct 26 1990 14:5128
    Gee, I only use a ton a year!
    
    I think that if you say,
    
    My opinion is, KatPoop litter doesn't work well for me because....
    
    
    DO NOT SAY:
    
    The maker of KatPoop litter is a jerk and you SHOULD NOT BUY HIS
    Litter.
    
    
    DO NOT SAY:
    
    Don't ever go to Dr. Dog because he will destroy your cat.
    
    
    But, it's probably okay to say:
    
    Dr. Dog really didn't meet my standards in my opinion, but if you want
    to try them it's up to you, your opinion may be different.
    
    In other words, don't slander product makers, companies, or people.
    
    Hope that helps,
    
    E.T.
4113.6RANGER::CANNOYHey, girls! Bring rusty pliers.Fri Oct 26 1990 17:359
    
    You should be aware the the memo circulating is not policy nor did is
    come fromthe desk of Ron Golve, this time around. It is an old memo
    that someone started on it's rounds again in violation apparently of
    P&P 6.54. It is a recommdation on how we conduct our conferences, but
    it is not an official policy.
    
    Tamzen, moderator of MODERATORS
    
4113.7CUPMK::TRACHMANEmacX Exotics * 264-8298Fri Oct 26 1990 17:511
    Guess that should bring this discussion to a close.
4113.8EMASS::SKALTSISDebMon Oct 29 1990 10:0913
    >You should be aware the the memo circulating is not policy nor did is
    >come fromthe desk of Ron Golve, this time around
                                     ^^^^^^^^^^^^^^^^
    
    However, it did come from Ron the first time around. What ever the
    case, I think that it is a good reccommendation on how we conduct our
    conferences, and I think posting it gives the participants of the
    conference some insight as to what the moderators look at when deciding
    if a note should stay or be returned to the author.
    
    That said, FELINE is still not the place to discuss this memo.
    
    Deb