| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 561.1 | similar situation | MARRHQ::KORCHNAK | | Tue Apr 28 1987 17:00 | 18 |
| I don't know the vendor, but I do have a suggestion on how to get
your money back.
I ordered headlight covers for my car (over the phone) and charged
it to my VISA. After waiting 4 months, nothing came. I called the
800 number -- it had been disconnected. I did have the company name
and city, so I called the local Better Business Bureau there (it
was in Detroit, MI - I live in Wash, DC) and received their papers.
I filled them out and sent them in - also with a letter and copy
of the Better Business Bureau papers to my VISA asking them to remove
the charge, since I never received the merchandise. The next VISA
bill, the charge was removed, and about a month after the letter
got to the Better Business Bureau, I got my headlight covers, and
the charge to my VISA! Oh well, I DID get my merchandise!
Good luck finding out where Options has gone.
|
| 561.2 | You CAN get the swaetshirt. | LAIDBK::SHERRICK | Molly :^) | Tue Apr 28 1987 17:55 | 9 |
| Don't worry about not being able to get a sweatshirt like that.
I've seen them at LOTS of shows. In fact Debbie B. and I saw that
very one in Colorado Springs this past weekend. We were both tempted
to buy it, but decided it may be a bit too close to the truth for
Karl and Steve ;^). That design is carried by many show vendors,
so my suggestion is to get your VISA charge lifted and try again
with a different (more local) vendor. Good Luck!!!!
Molly
|
| 561.3 | more ideas | VAXWRK::SKALTSIS | Deb | Tue Apr 28 1987 17:55 | 8 |
|
Have you contacted the cat club that sponsoered the show? They might
be able to tell you the name of the person that ran the booth.Options
could be a small home business (thus no business phone). Something
else that I would try is to contact the Attorney General's office,
the consumor complaint division.
Deb
|
| 561.4 | | PUZZLE::CORDESJA | | Tue Apr 28 1987 20:41 | 7 |
| I did contact the club that sponsored the show but they didn't have
a phone number for Options, only the address. Oh Well.
Molly- if you see that shirt again buy it for me and I will pay
you back. I haven't seen one like it since last August!
Jo Ann
|
| 561.5 | I'm not sure, but I think I know!! | DONJON::SCHREINER | Go ahead, make me PURRR... | Wed Apr 29 1987 11:04 | 7 |
| Do you happen to recall what the woman looked like that ran the
booth??? I am pretty sure that I know who owns/runs?? "Options",
but don't want to name names here unless I'm sure!!! If you'ld
like, give me a call at DTN: 273-3187 and we can talk about it!!
cin
|
| 561.6 | another brick wall | PUZZLE::CORDESJA | | Wed Apr 29 1987 17:08 | 9 |
| Cin,
I hope you are still in feline... I just tried the number you gave
me and it has been "reassigned" to someone other than Options!!???
Any other ideas on how I can reach her????
--AAAACCCCKKKK
Jo
|
| 561.7 | This is it for sure! | DONJON::SCHREINER | Go ahead, make me PURRR... | Wed Apr 29 1987 17:27 | 17 |
| Well, Jo, I reached her!!! The person I contacted to get her phone
number gave me both her old number and her new number....apparently
what they thought was her old number was her new number and visa
versa....so....here's the number, and I called it, got Pat's son
who told me that Pat was the person for Options...so....after all
that, here's the right number:
518-287-1268
Options is owned by Pat Mitchell.
I have dealt with Pat many times, and she's a very sweet person,
but not real business minded and a bit forgetful at times...but
her hearts in the right place.
cin
|
| 561.8 | | PUZZLE::CORDESJA | | Wed Apr 29 1987 18:48 | 5 |
| Well... I tried once and got the wrong number (my fault, I misdialed)
then I did dial it right but there was no answer. I will keep trying
and let you know what happens.
JO
|
| 561.9 | With a little help from my friends | PUZZLE::CORDESJA | | Thu Apr 30 1987 13:54 | 11 |
| Hallaluyah!!
I got a hold of Pat Mitchell of Options last night and explained
the problem to her and she said not to worry, she will take care
of it right away! The shirt that I asked for may be out of stock
at this time, she is going to call me back today and let me know.
I couldn't have accomplished this without the help of all my fellow
noters. Thanks to all of you. I am finally going to get my shirt.
Jo
|
| 561.10 | Glad to be of service... | DONJON::SCHREINER | Go ahead, make me PURRR... | Thu Apr 30 1987 14:05 | 3 |
| Great News!!
|