T.R | Title | User | Personal Name | Date | Lines |
---|
559.1 | | VAXWRK::SKALTSIS | Deb | Mon Apr 27 1987 16:32 | 4 |
| Well, when I first subscribed it took about 10 weeks before it started
and then I got 3 issues in the mail within a day of each other.
Deb
|
559.2 | Same with me... | KOALA::FAMULARO | Joe, ZK02-2/R94, DTN381-2565 | Mon Apr 27 1987 17:06 | 8 |
| The same thing happened to me. I wrote to them telling them I did
not want the old issues. They adjusted my subscription so I received
a full year of NEW issues.
Must be a bad habit they've picked up...
Joe
|
559.3 | same here . . . | GEMVAX::GRANT | | Mon Apr 27 1987 17:12 | 6 |
| Same thing happened to a gift subscription for my mother-in-law.
It took about 3 to 3 1/2 months before she starting getting the
magazines. Once they started coming, though, they were definately
worth it -- best gift we ever gave her!
Marleen
|
559.4 | c | SQM::MURPHY | Is it Friday yet? | Mon Apr 27 1987 17:40 | 26 |
| Well, I see they are still at it. Back in 1985 I had subscribed
to their magazine - for one year's subscription for myself and a
"gift' subscription for my Brother and his wife (also cat fanciers).
My Brother received his subscriptions (late). The subscriptions
were due to arrive to both of us the first of 1986. I only received
the first two month's subscriptions and then nothing.
I wrote them numerous times to both their main office in Mission
Viejo, CA, as well as their Boulder, Colorado office. Received
no replies to my letters. I made long distance phone calls to their
California office and was informed that everything would be cleared
up and I should receive my back issues soon.
In August, 1986 I wrote to the office of the Attorney General in
Sacramento, CA to ask his help in this matter. I also wrote to
Cat Fancy again and informed them I was notifying the Attorney General.
Since I had not received any responses to my letters or phone calls,
I requested a refund for my subscription.
As much as I would have liked to receive this magazine (the 3 issues
I did receive were very interesting), I found it very difficult
to have any further dealings with a company that treated it's customers
in this way.
Good luck!
|
559.5 | Not good business | SQM::MURPHY | Is it Friday yet? | Mon Apr 27 1987 17:43 | 5 |
| 559.4 cont'd
Yes, I finally (with the threat of the Attorney General) got my
refund back along with "3" back issues that I never received.
|
559.6 | Maybe they need a VAX! | GALWAY::SMARTIN | | Mon Apr 27 1987 17:49 | 10 |
| They must need some better organization.
I sent them an old subscription card (was from an 84 or early 85
copy of the magazine) and it had an old price. I can't remember
if they just gave me the magizine for the cheaper price and wrote
me a not complaining about it, or I had to send them the difference.
Anyway I think it was pretty prompt in coming. I first subscribed
in the spring of 1986.
I would have to look into the magazine for phone numbers/addresses.
Good luck.
|
559.7 | Guess I'll wait a little longer... | QBUS::MITCHAM | It's Spring...Time to Pollinate | Tue Apr 28 1987 19:49 | 7 |
| Well, at least I know I'm not the only one who's had this response. I'll
sit on it a little longer. Thanks for the replies. But, I would still be
interested in an address and/or phone number if anyone has it.
thanx again,
-Andy
|
559.8 | here they are | USHS01::MCALLISTER | Mars or Bust!! | Tue Apr 28 1987 22:04 | 22 |
| CAT FANCY
Circulation Dept
P.O. Box 6040
Mission Viejo, CA 92690
(714) 240-6001
Subscription Dept
P.O. Box 2431
Boulder CO, 80322
no phone listed
Listed as taking 8-10 weeks to start subscription
CATS Magazine
Subscription Services
P.O> Box 83048
Lincoln NE 68501
(402)489-8845
Good luck
|
559.9 | Didn't have to wait after all... | QBUS::MITCHAM | It's Spring...Time to Pollinate | Wed Apr 29 1987 00:28 | 18 |
| Wrote too soon. Came home this evening and this month's issue had arrived
(much to my wife's glee!).
Thanks for the posted addresses. But I should note, also, that there is a
minor difference in the posted address for Cat Fancy and that which I show
on the subscription circular card attached within the magazine. It reads:
Cat Fancy
Subscription Dept.
P.O. Box 52864
Boulder, Colorado 80321-2864
Don't know the reason for the difference. Hopefully, either one will get
to the proper department (for those who use this as future reference).
thanx again...
-Andy
|
559.10 | a good experience | MURPHY::GLADDING | | Wed Apr 29 1987 12:18 | 10 |
| I actually had a GOOD experience with them. I had subscribed to
Cat Fancy sometime last October and started receiving them around
December. My sister, thinking it was a great idea, sent in a
gift subscription, not knowing I already was receiving it.
I had nightmares about double mags coming in, sending endless
letters, making endless phone calls to try and straighten it out.
But, much to my surprise and delight, I noticed on my last issue
that they added another year onto my subscription, even without
my having to ask.
|