Conference lassie::ucx

5525.0. "Process Software buys MultiNet from Cisco" by FUNYET::ANDERSON (OpenVMS pays the bills) Wed May 21 1997 10:41

It looks like Process Software is the big winner in the OpenVMS TCP/IP market. 
Is Wollengong still a player?

Paul


Cisco MultiNet Product Line

Cisco Sells Cisco MultiNet Product Line to Process Software, Inc.


The Cisco MultiNet product line, which includes the Cisco MultiNet and
Cisco MultiNet Secure/IP products, has been sold to Process Software, Inc.
Formerly acquired from TGV in March 1996, the Cisco MultiNet product line
provides a complete TCP/IP suite for the OpenVMS VAX and Alpha platforms.

Beginning June  1, 1997, Process Software will assume sales and support of
the MultiNet product line. All sales calls received at Cisco regarding the
product line, including new orders, will be routed to Process Software.
However, support calls will be transitioned to Process Software over a
nine-month period to ensure customer satisfaction. Current Cisco MultiNet
pricing for both licenses and support will remain in effect.


Selecting Process Software
Process Software is a leading provider of TCP/IP products for the OpenVMS
market. It was selected because of its strong TCP/IP for OpenVMS technical
expertise, customer service organization, sales channels, and its long-term
commitment to ongoing TCP/IP for OpenVMS development. This agreement
ensures that OpenVMS customers can continue to grow their current business
within a TCP/IP environment while receiving best-in-class support. 

Process Software will sell and support MultiNet as well as its own product
line, TCPware.


Orderability and Support Road Map:
The following road map will help you direct customer calls regarding
orderability and renewal of product and support:

	For sales prior to June 1, 1997, contact Doug Blaisdell at
[email protected]
 or call 408 527-8108.

	For new Cisco MultiNet orders and support contracts after June 1, 1997,
contact  Process Software at (508) 879 6994 and ask for MultiNet Sales 

	Current support problems are handled by Cisco Systems in the following
regions:

		North America	1 800 553-2447
					408 526-7209
					[email protected]

		Europe		32 2 788 42 42
					[email protected]

		Asia-Pacific	61 2 9935 4107
					[email protected]

		Australia		1 800 805-227




Cisco MultiNet for OpenVMS 

PUBLIC Q&A


Q:	Why did Cisco stop selling the MultiNet product line?

A:	We looked at the long term options for MultiNet's development and
support because of the decreasing number of OpenVMS engineers on the West
Coast of the United States. We felt Process Software could best implement
next-generation solutions for this specialized marketplace because of its
location, ongoing partnership, and relationship with Digital.  Support for
Cisco customers will transfer to Process Software Corporation effective
June 1, 1997.  We are committed to making this a smooth transition for all
our customers.  


Q:	Why did Cisco choose Process Software?

A:	Process Software has been developing and supporting TCP/IP for OpenVMS
for over ten years.  Its flagship product, TCPware for OpenVMS is a leading
alternative solution to MultiNet and is well respected for its reliability,
performance, and functionality.  In addition, Process Software is
responsible for the development and backline support of Digital's TCP/IP
services for OpenVMS product.  Process Software is firmly committed to the
OpenVMS market and to ongoing TCP/IP development as evidenced by their
commitment to Year 2000 compliance, IPv6 for OpenVMS, and other
leading-edge development.


Q. Whom should you call to place an order for MultiNet licenses or to renew
a MultiNet support contract?

A. Until May 31, 1997, customers should call Doug Blaisdell at 408 527-8108
to place new license orders, or John Masterson at 408 527-2248 for renewal
sales or new support contracts. Effective June 1, 1997, Cisco will no
longer sell MultiNet for OpenVMS licenses or service contracts. There are
no changes in pricing, but all orders should be placed through Process
Software Corporation by dialing 800 722-7770 and ask for MultiNet Sales.


Q. Whom should the customer call for technical support for MultiNet?

A. For the time being, the customer should continue to place technical
support calls with Cisco, who will then transfer these calls gradually to
Process Software. The transition of all support calls will be completed by
January 1, 1998. During this time, currently supported customers will be
notified by Cisco as to when they should contact Process Software directly
for technical support.

For current support problems, contact Cisco Systems in the following regions:

North America 1 800 553-2447
408 526-7209
[email protected]

Europe 32 2 788 42 42
[email protected]

Asia-Pacific 61 2 9935 4107
[email protected]

Australia 1 800 805-227



Q. Whom should Cisco MultiNet business partners call for questions on the
transition?

A. Until May 31, 1997, partners can contact Doug Blaisdell at
[email protected] or 408 527-8108. Effective June 1, 1997, partners can call
Process Software at 508 879-6994 and ask for MultiNet Sales.


Q:	Will MultiNet customers be forced to replace their MultiNet software
with Process Software's TCPware?

A:	No, Process is committed to providing full support for both MultiNet and
its TCPware product.


Q:	When will Cisco officially discontinue the product?

A:	All orders should be placed through Process Software Corporation
effective June 1, 1997.  Cisco will continue to field technical support
calls for several months, but will gradually transfer those calls to
Process Software. Cisco will notify customers throughout the transition
period as to when they should call Process Software directly.


Q:	Why did Cisco originally decide to acquire TGV?

A:	Cisco is committed to offering value-added Internet software capable of
delivering valuable applications and services.  When we acquired the
company, TGV was a leading supplier of Internet software products that
enable connectivity between disparate computer systems over LAN, WAN, and
global computing networks.  Technologies and engineering resources from TGV
have and will continue to be integrated into Cisco's software and hardware
product lines to build corporate intranets and support the growing Internet.


Q:	What are Cisco's plans for other TGV products?

A:	TGV has contributed both talented staff and innovative technology to
Cisco, including technologies of Domain Name System (DNS)/Dynamic Host
Configuration Protocol (DHCP)  and security.  These technologies will
continue to be integrated into existing and new Cisco products.  

Q: Does this agreement include other TGV products, such as the Cisco Suite
100 (formerly called Cisco MultiNet for Windows) or MultiWare?


A. No. This agreement applies only to Cisco MultiNet and Cisco MultiNet
Secure/IP. The Cisco Suite 100 is still being sold by Cisco. The MultiWare
product was retired on April 1996 and is no longer sold. Cisco support for
MultiWare ends on July 31, 1997.

Interesting...

If I remember correctly, part of the deal we have with Process is that we
could use parts of their product in UCX (f.ex. nfs client and ntp) and vice
versa. Does this now also extend to the Multinet code?

Oswald

    
    
    Re .1
    
    I think that even UCX engineering was sold to TCPware (not the people
    but the development of newer version). no ?
    
           Guy

Guy,

Maintenance of previous versions of UCX has been sub-contracted to Process
Corporation, newer versions of UCX including IPv6 are under development
in-house

Yanick