Conference lassie::ucx

5453.0. "%SYSTEM-F-CONNECFAIL in POP logfile" by VAXRIO::CLAUS (Claus H. Ostmann - CSC - Brazil) Fri Apr 18 1997 14:14

    
    
    
    Hi,
    
    We have a customer which receives a lot of messages %SYSTEM-F-CONNECFAIL
    in a file UCX$POP_RECV_STARTUP.LOG. I set the debug on to attempt to watch
    what is happening. 
    
    Anyone has any suggestion?
    
    Thanks in advance for any help.
    
    Claus (CSC-DJO)
    
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    1997-04-18 11:35:16 enabling ASTs
    1997-04-18 11:35:16 thread 0: initializing thread
    1997-04-18 11:35:16 thread 0: client address is 200.255.98.10,1080
    1997-04-18 11:35:16 new connection accepted: assigned thread 0
    1997-04-18 11:35:16 thread 0: tx: +OK UCX POP server UCX V4.1-12A, OpenVMS V6.2*
    1997-04-18 11:35:16 enabling ASTs
    1997-04-18 11:35:16 thread 0: rx: USER maina
    1997-04-18 11:35:16 thread 0: tx: +OK Password required for "maina"
    1997-04-18 11:35:16 enabling ASTs
    1997-04-18 11:35:16 thread 0: rx: pass
    1997-04-18 11:35:17 thread 0: opening DUA1:[MAINA.MAIL]MAIL.MAI
    1997-04-18 11:35:17 thread 0: tx: +OK Username/password combination ok
    1997-04-18 11:35:17 thread 0: UID for message 1 is maina_09-APR-1997_21:11:46.24
    1997-04-18 11:35:17 thread 0: stat DUA1:[MAINA.MAIL]MAIL$28B318520005009B.MAI
    1997-04-18 11:35:17 thread 0: UID for message 2 is maina_11-APR-1997_13:33:57.68
    1997-04-18 11:35:17 thread 0: UID for message 3 is maina_13-APR-1997_15:35:50.62
    1997-04-18 11:35:17 thread 0: stat DUA1:[MAINA.MAIL]MAIL$2BA8D44A0005009B.MAI
    1997-04-18 11:35:17 thread 0: UID for message 4 is maina_14-APR-1997_21:11:49.54
    1997-04-18 11:35:17 thread 0: stat DUA1:[MAINA.MAIL]MAIL$2CA0EE5B0005009B.MAI
    1997-04-18 11:35:17 thread 0: UID for message 5 is maina_15-APR-1997_20:51:27.03
    1997-04-18 11:35:17 enabling ASTs
    1997-04-18 11:35:17 thread 0: rx: STAT
    1997-04-18 11:35:17 thread 0: 5 messages, 967089 bytes
    1997-04-18 11:35:17 thread 0: tx: +OK 5 967089
    1997-04-18 11:35:17 enabling ASTs
    1997-04-18 11:35:17 thread 0: rx: RETR 1
    1997-04-18 11:35:17 thread 0: tx: +OK 960235 octets
    1997-04-18 11:35:17 thread 0: headers follow
    1997-04-18 11:35:17 thread 0: Address part of VMS from line:SMTP%"mctav@barrli*
    1997-04-18 11:35:17 thread 0: After cleanup: [email protected]
    1997-04-18 11:35:17 thread 0: build_path_from result:[email protected]
    1997-04-18 11:35:17 thread 0: build_path_from addr_type: RFC822
       Date: Wed, 09 Apr 97 21:11:46
       From: <[email protected]>
       Subject: maiiiiiiiiiiiiii
       To: maina <[email protected]>
       X-VMS-From: SMTP%"[email protected]"
       X-POP3-Server: LOCALHOST.nutecnet.com.br UCX POP UCX V4.1-12A,OpenVMS V6.2 V*
       From: <[email protected]>
       Subject: maiiiiiiiiiiiiii
       To: maina <[email protected]>
       X-VMS-From: SMTP%"[email protected]"
       X-POP3-Server: LOCALHOST.nutecnet.com.br UCX POP UCX V4.1-12A,OpenVMS V6.2 V*  
       X-POP3-ID: maina_09-APR-1997_21:11:46.24
    1997-04-18 11:34:48 thread 0: Entering mail_retrieve_message_text
    1997-04-18 11:35:16 thread 0: network write bytes = -1, requested bytes= 74
    1997-04-18 11:35:16 thread 0: network write error: broken pipe
    1997-04-18 11:35:16 thread 0: B4 returning. p->retrieve.blocked=0
    1997-04-18 11:35:16 thread 0: B4 returning. retval=0
    1997-04-18 11:35:16 enabling ASTs
    1997-04-18 11:35:16 thread 0: read iosb: %SYSTEM-F-CONNECFAIL, connectto netwo*
    1997-04-18 11:35:16 thread 0: abnormal disconnect
    1997-04-18 11:35:16 thread 0: updating maina's mail file
    1997-04-18 11:35:16 thread 0: closing thread
    1997-04-18 11:35:16 p->message_context = 2920912
    1997-04-18 11:35:16 p->file_context = 2785376
    1997-04-18 11:35:16 p->user_context = 0
    1997-04-18 11:35:16 Exiting close_pop_thread status = 1
    1997-04-18 11:35:16 enabling ASTs
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Hi,

I've just upgraded to V4.1 ECO 4, because I wanted to  recommend
UCX POP usage to our customer, but I'm seeing a lot of CONNECFAIL
messages in the POP logfile during my tests with Netscape or MS 
Internet Mail.

Should I worry enough and discourage the customer, or is there a 
better solution? I don't seem to find any sound recommendation to 
this particular problem searching this conference. Maybe I'm in the 
wrong place? Could this be a problem of some systemwide 
buffer settings, process quota settings or what? I have seen the same 
symptoms on both the customers AS4100 with 6.2-1H3 & UCX 4.1 (no 
patch, but will ensure they apply at least ECO 2) and our own AS1000A 
with 6.2-1H3 & UCX 4.1 ECO 4. So I don't believe it's HW related.

Any hints please?

Miro.

    re -.1
    
    Sorry for the rush,
    
    it was in reality Netscape mail, which did the disconnects. I just 
    didn't have enough time to experiment with it at the customer site,
    but after some more thorough study at the office it's clear now.
    I'm sure now I'll recommend the environment to customer.
    
    Miro.