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Conference lassie::ucx

Title:DEC TCP/IP Services for OpenVMS
Notice:Note 2-SSB Kits, 3-FT Kits, 4-Patch Info, 7-QAR System
Moderator:ucxaxp.ucx.lkg.dec.com::TIBBERT
Created:Thu Nov 17 1994
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5568
Total number of notes:21492

5218.0. "%TELNET-F-REMCLOSED, remote connection closed" by CSC32::D_SANFORD () Wed Feb 12 1997 15:48

    UCX V3.3 ECO 7

    Customer is reporting a problem where a connection is being closed
    after a number of bytes are transferred (37-40k).  He is planning to 
    upgrade to UCX V4.0 with latest ECO, but wants to know how to 
    determine the cause of failure.  We are trying to determine who closed 
    the connection, the HP or DEC side.

    Since the application is 3rd party and the other box is HP Unix it 
    is difficult to determine where the problem is.  We looked at UCX
    resources and there does not appear to be a problem where we are
    running out of resources (UCX SHOW COMM & UCX SHOW COMM/MEMORY).

    To try and eliminate a application problem we used a TELNET session
    type dump out the file and it also failed with a connection closed
    or:

      %TELNET-F-REMCLOSED, remote connection closed

    Other related notes in this conference include: 1580.*, 2081.*.

    The following files contain TCPIPTRACE output, if someone can tell
    me who dropped the connection or refer me to some document to help
    me to read the trace it would be greatly appreciated.  This is for
    a premium customer.

    Regards, Drew Sanford
    Customer Support Center
    C970206-5468

    HIPOWR::ASDSEE:[SANFORD.PUBLIC]
	UCXTRACE1.LOG  -> TCPIPTRACE for 3rd party transfer
	UCXTRACE2.LOG  -> TCPIPTRACE for TELNET session

T.RTitleUserPersonal
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5218.1The REMOTE (HP) sent a FINLASSIE::GEMIGNANITue Feb 18 1997 16:5639
    I looked into UCXTRACE2.LOG, and found that UCX received:
    
        UCX INTERnet trace RCV packet seq # = 414 at  7-FEB-1997 18:58:13.19
    
       IP Version = 4,  IHL = 5,  TOS = 00,   Total Length = 552 = ^x0228
       IP Identifier  = ^x64B7,  Flags (0=0,DF=1,MF=0),
             Fragment Offset = 0 = ^x0000,   Calculated Offset = 0 = ^x0000
       IP TTL = 57 = ^x39,  Protocol = 6 = ^x06,  Header Checksum = ^x0DC3
       IP Source Address      = 3.82.8.236
       IP Destination Address = 156.30.29.2
    
       TCP Source Port = 10240,  TCP Destination Port = 3455
       TCP Sequence Number      = 399657465 = ^x17D249F9
       TCP Acknowledge Number   = 355968112 = ^x1537A470
       TCP Data Offset = 05,    Calculated Offset = 20 = ^x14
           Flags (URG=0,ACK=1,PSH=1,RST=0,SYN=0,FIN=1),
                                               Window = 32768 = ^x8000
       TCP Checksum = ^x4879,   Urgent Pointer = 0 = ^x0001
    
    To which UCX replied:
    
        UCX INTERnet trace XMT packet seq # = 440 at  7-FEB-1997 18:58:18.16
    
       IP Version = 4,  IHL = 5,  TOS = 00,   Total Length = 40 = ^x0028
       IP Identifier  = ^xBBF5,  Flags (0=0,DF=0,MF=0),
             Fragment Offset = 0 = ^x0000,   Calculated Offset = 0 = ^x0000
       IP TTL = 128 = ^x80,  Protocol = 6 = ^x06,  Header Checksum = ^xB67F
       IP Source Address      = 156.30.29.2
       IP Destination Address = 3.82.8.236
    
       TCP Source Port = 3455,  TCP Destination Port = 10240
       TCP Sequence Number      = 355968112 = ^x1537A470
       TCP Acknowledge Number   = 399657978 = ^x17D24BFA
       TCP Data Offset = 05,    Calculated Offset = 20 = ^x14
           Flags (URG=0,ACK=1,PSH=0,RST=0,SYN=0,FIN=1),
                                               Window = 4096 = ^x1000
       TCP Checksum = ^x8287,   Urgent Pointer = 0 = ^x0000
    
    The FIN=1 indicates the socket was closed (a normal socket shutdown).
5218.2CSC32::D_SANFORDWed Feb 19 1997 16:042
    Thank you for looking at the log, I passed this information onto 
    the customer.  -drew