T.R | Title | User | Personal Name | Date | Lines |
---|
223.1 | Information We Need to Investigate Further | BROKE::PROTEAU | Jean-Claude Proteau | Thu Jun 20 1996 11:05 | 29 |
| James,
Just checking: the latest official DDD 6.0 version you have is
V6.0-11, correct? That is the version now available through Oracle.
Your problem sounds identical to a problem we fixed more than a year
ago. The correction ought to be in the V6.0-11 kits. If you installed
that version and the problem is as you've shown, either (1) this is a
different manifestation of the same type of problem, or (2) we failed
to incorporate the fix somehow.
To help us get to the bottom of this, please do two things:
(1) Examine the transfer log file and find the version number of DDAL
listed. Please confirm that it is version V6.0-11.
(2) Run the failing transfer with BLR dumping enabled. This will give
us a printout of the BLR request that is causing the error. To do
this,
(a) Edit the LOGIN.COM file for the VMS account used to execute the
transfer. Insert the statement $ DEFINE RDMS$DEBUG_FLAGS B
(b) Run the failing transfer, and confirm that you get the BLR
error as you reported.
(c) Post the transfer log file showing the BLR printout.
Claude
|
223.2 | Bad version .... | ORAREP::LEMAN::NAUFFRAY | | Fri Jun 21 1996 03:57 | 18 |
| Hi Claude,
Thanks a lot for your quick answer.
I think that there's no need to send you the BLR trace, because after a
quick look, I've seen that the DDAL version owned for the moment by
customer is v6.0-0 instead of v6.0-11, which is correcting the problem,
according to what you said.
So, it's impossible in DEC CD VMS distrib. to find this version.
As it's a critical issue for the customer, do you know how I could pick
up this version rapidly. Could you please help me for that ?
The customer bought DDD v6.0 before the official agreement between DEC and
ORACLE.
Thanks a lot for your support, indeed,
Cheers,
James
|
223.3 | Stay Tuned | BROKE::PROTEAU | Jean-Claude Proteau | Fri Jun 21 1996 09:21 | 4 |
|
I'm checking on this right away. Waiting to hear from my manager.
Claude
|
223.4 | OK | BROKE::PROTEAU | Jean-Claude Proteau | Fri Jun 21 1996 11:17 | 9 |
|
My manager said ok, provided that the customer purchased a support
license through Digital.
Meanwhile, I'm checking on where I can place the kit so that you can
copy it from the Digital ENET. I'll post a note as soon as I've found
out.
Claude
|
223.5 | Kits location | BROKE::PROTEAU | Jean-Claude Proteau | Sun Jun 23 1996 08:45 | 20 |
|
James,
Here's a pointer to the V6.0-11 kits. Again, it is alright to give
these kits to your customer provided that the customer has a valid
support license.
Claude
ORAREP""::DDAL$PUBLIC: is the location of the kits. There's a VAX and
an Alpha VMS kit:
The VAX kit:
DDAL060.A DDAL060.B DDAL060.C
The Alpha kit (note the extra A in the names):
DDALA060.A DDALA060.B DDALA060.C
|
223.6 | Great ! | ORAREP::LEMAN::NAUFFRAY | | Mon Jun 24 1996 06:02 | 8 |
| Claude,
Thank you very much for your precious help. I'll pick up the kits ASAP
from the address you gave me.
Kind regards,
James
|
223.7 | V6.0-11 works for me | BROKE::GREEN | | Wed Jul 10 1996 12:21 | 5 |
| I ran into the exact same problem using the Vax platform.
DDD V6.0-11 fixed the problem for me.
Don
|