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Conference orarep::nomahs::dbintegrator_public_public

Title:	DB Integrator Public Conference
Notice:	Database Integration - today! Kit/Doc info see note 36
Moderator:	BROKE::ABUGOV

Created:	Mon Sep 21 1992
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	1171
Total number of notes:	5187

1112.0. "product DAI???" by M5::PSOEHL (They mostly come out at night. Mostly.) Thu Jan 09 1997 19:27

    customer just installed dbi.  registered the license that he got from
    us.  He does a 
    $ lice list dbi-int 
    and it seems valid and loaded. 
    
    He goes into Bookreader tries to open the doc set (the dbi
    handbook and the dbi users guide) and gets the following message.
    
    Error opening book.
    Title:  DB Integrator's User's Guide
    File:   DISK:[DIRECTORY]DBI_USERS_GUIDE.DECW$BOOK;1
    Reason: Accessing this book require a license for product DAI from
    producer DEC.
    
    
    Huh????
    
    I tried the same thing on one of my nodes here at COS, and get the same
    garbage.  Colleague suggests I dump the file and see if there's a
    string DAI somewhere up front.  Bingo.  I patch it to say
    DBI-INT and now it works.
    
    Ok, so what did I miss?
    
    Did Mr. Customer get the wrong bookreader CD, is there a pak that he's
    supposed to have that he doesn't?  
    
    TIA

T.R	Title	User	Personal Name	Date	Lines
1112.1	Work-round	svrav1.au.oracle.com::MBRADLEY	I was dropped on my head as a baby. What's your excuse?	`Thu Jan 09 1997 22:21`	6
	As an work round you could try installing the book-browser PAk which should still be on Digitals documentation CD. This will let you read anything. G'day, Mark.
1112.2	Bit more info on the workaround & cause	BROKE::BITHER		`Fri Jan 10 1997 09:30`	61
	Hi Pat. Mark's right. Here's a bit more information on the workaround. I had written this up as a STARS article and thought it might help here. Diane ------------------------------------------------------------------------ TITLE: Bookbrowser Documentation Inaccessible With Valid DBI License PRODUCT: Distributed Option OP/SYS: OpenVMS VAX, OpenVMS AXP SOURCE: Oracle Worldwide Customer Support PROBLEM: The following error occurs when accessing Distribution Option documentation off a DEC CDROM distribution disk: ...accessing this book requires a license for product DBI from producer DEC." A valid DBI-INT license is installed on the system. SOLUTION: Book reader documents check for a book browser license. If one is not available, then individual product license checking is done. To avoid product license checking install the bookreader license: 1. Go to the top level directory in DEC Windows 2. Look for the subdirectory called DECW$BOOK 3. Execute the command file called DECW$BOOKBROWSER.COM. This file may also be called BOOKBROWSER.COM. This command file is architecture-specific. There are two separate files with the same name that run on the two separate platforms and load the architecture-specific license. Be sure you have the correct command file for your machine. This command file installs a book browser license. This license is free and anyone who obtains a CDROM from DEC is allowed to run the procedure and install the license. After installing the book browser license, all book reader documents will be accessible whether a valid product license is installed or not. If the bookbrowser command file cannot be found, or if there is still a problem accessing the bookreader documentation after executing the command producedure, please call the Digital hotline support number, 1-800-354-9000, and ask for bookreader support. ANALYSIS: Bookreader is not checking for a DBI-INT license even though this is a valid product license. \One possible theory is that it only looks for the DBI-DEV license which is not \available anymore but used to be available when the product was still owned by \Digital.
1112.3		M5::PSOEHL	They mostly come out at night. Mostly.	`Fri Jan 10 1997 15:00`	7
	I knew one of the OraNH (Oracle in New Hampster) guys would know. In fact, I tried to call you guys last night, but I guess you were roasting chestnuts by an open fire. 8*) Thanks.
1112.4		M5::PSOEHL	They mostly come out at night. Mostly.	`Fri Jan 10 1997 15:01`	2
	By the way, it wasn't looking for dbi, it was looking for DAI!!!
1112.5	dai - that is a weird one	BROKE::BITHER		`Fri Jan 10 1997 15:28`	22
	Hi Pat, >>> By the way, it wasn't looking for dbi, it was looking for DAI!!! Guess if it's going to look for a product license called DAI, having a DBI license won't do much good! I've talked to at least two customers who've had this problem but was never told "dai." This could indicate that quite possibly it never worked when we gave out dbi-dev licenses either. However, I never got any calls on this until after dbi-dev licenses went away. Anyway, since we're not part of Digital anymore, we can't check into the bookreader code, or change it. Were they able to install the bookreader license ok? When I talked to bookreader support after receiving the first call, they recommended always doing this. DBI wasn't the only product they'd seen that had a license problem with bookreader. Apparently it is a bit common. Installing the bookreader license means never running into this problem again for any product, nevermind the benefit of reading about products you don't even have installed should you be so inclined! Thanks, Diane (who's never had a chestnut)
1112.6		M5::PSOEHL	They mostly come out at night. Mostly.	`Fri Jan 10 1997 22:26`	11
	What worked? I don't know. I was getting ready to call the customer and found that another analyst had taken over the call and sent them the bookreader instructions. Anyway, thanks again. Pat, who's never roasted chestnuts on any fire, open or otherwise; but doesn't it just sound kind of groovy-Tuesday?