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| Title: | Jensen Support Information |
| Notice: | FOR OFFICIAL SUPPORT SEE 4.11 |
| Moderator: | caly70.ayo.dec.com::Gordon |
|
| Created: | Tue Feb 08 1994 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 616 |
| Total number of notes: | 2534 |
604.0. "machine check in kernel mode due to 32Mbyte simm error" by KERNEL::PETTET (Norm Pettet CSC Basingstoke) Tue Mar 11 1997 11:22
Hello,
I have a customer who's system crashed due to a machine check in kernel
mode caused by a memory simm error. The customer has 256Mbytes (ie 32Mb simms in
both banks) the current machine check program doesn't support this config. Can
anyone translate the errorlog & if possible provide an updated machine check
program.
many thanks in advance.
Norm Pettet
SFAP01>sho mem/phy
System Memory Resources on 11-MAR-1997 10:11:29.71
Physical Memory Usage (pages): Total Free In Use Modified
Main Memory (256.00Mb) 32768 14378 15459 2931
Of the physical pages in use, 2717 pages are permanently allocated to OpenVMS.
******************************* ENTRY 6499. *******************************
ERROR SEQUENCE 4454. LOGGED ON: CPU_TYPE 00000002
DATE/TIME 11-MAR-1997 00:03:48.34 SYS_TYPE 00000006
SYSTEM UPTIME: 0 DAYS 00:08:25
SCS NODE: SFAP01 OpenVMS AXP V6.2
HW_MODEL: 00000415 Hardware Model = 1045.
MACHINE CHECK DEC 2000 Model 300S
RETRY/BYTE CNT 00000000 00000260
BYTE COUNT = 00000260(X)
CAN'T RETRY
PAL ERROR CODE 00000092
PAL REVISION 00000001
PALTEMP1 00000000 0048F008
PALTEMP2 000744F8 00000004
PALTEMP3 00000000 0048F008
PALTEMP4 00000000 004900A8
PALTEMP5 00000000 00490828
PALTEMP6 00000000 00494C4C
PALTEMP7 00000000 000A4000
PALTEMP8 00000000 00000000
PALTEMP9 00000000 0000001B
PALTEMP10 0003E0B2 CE242C1F
PALTEMP11 00000000 00000000
PALTEMP12 00000000 7F959FA0
PALTEMP13 00000000 00000000
PALTEMP14 00000000 00000000
PALTEMP15 00000000 004360E0
PALTEMP16 00000000 000000F2
PALTEMP17 00000000 00000000
PALTEMP18 00000000 00000002
PALTEMP19 00000000 00180000
PALTEMP20 00000000 00000000
PALTEMP21 00000000 0000004E
PALTEMP22 00000000 000C4788
PALTEMP23 FFFFFFFF FFFFFFFF
PALTEMP24 FFFFFFFF 80906000
PALTEMP25 00000000 00010000
PALTEMP26 00000000 7FF92000
PALTEMP27 00000000 00000000
PALTEMP28 00000000 03AE8000
PALTEMP29 00000002 00000000
PALTEMP30 00000000 00352000
PALTEMP31 00000000 041C6080
EXCP ADDR REG 00000000 000A4062
Not PALmode instruction
EXECPTION PC = 0000000000029018(X)
EXCP SUM REG 00000000 00000000
EXCP MASK REG 00000000 00000000
ICCS REG 00000000 00000000
PAL BASE 00000000 00004000
PAL BASE PA = 000004000(X)
HW INTR EN REG 00000000 FFFFDCE0
CRD ERROR INT. DISABLE
HARDWARE INT. LEVEL 3 ENABLED
HARDWARE INT. LEVEL 4 ENABLED
HARDWARE INT. LEVEL 5 ENABLED
PC1 INT. DISABLED
PC0 INT. DISABLED
HARDWARE INT. LEVEL 0 ENABLED
HARDWARE INT. LEVEL 1 ENABLED
HARDWARE INT. LEVEL 2 ENABLED
SLU INT. DISABLE
SOFTWARE INT. LEVEL 1 ENABLED
SOFTWARE INT. LEVEL 2 ENABLED
SOFTWARE INT. LEVEL 3 ENABLED
SOFTWARE INT. LEVEL 4 ENABLED
SOFTWARE INT. LEVEL 5 ENABLED
SOFTWARE INT. LEVEL 6 ENABLED
SOFTWARE INT. LEVEL 7 ENABLED
SOFTWARE INT. LEVEL 8 ENABLED
SOFTWARE INT. LEVEL 9 ENABLED
SOFTWARE INT. LEVEL 10 ENABLED
SOFTWARE INT. LEVEL 11 ENABLED
SOFTWARE INT. LEVEL 12 ENABLED
SOFTWARE INT. LEVEL 13 ENABLED
SOFTWARE INT. LEVEL 14 ENABLED
SOFTWARE INT. LEVEL 15 ENABLED
KERNAL MODE AST INT. ENABLED
EXEC. MODE AST INT. ENABLED
SUPER. MODE AST INT. ENABLED
HW INTR REQ REG 00000000 00000000
MEM MGMT ER/DTB 00000000 000017C0
Integer Reg. used is R = 1C(X)
OP code = 0B(X)
D-CACHE STA REG 00000000 00000007
EV4 Pass 3.0
D-CACHE ADD REG 00000007 FFFFFFFF
ABOX CTL REG 00000000 0000940E
MCHECK ENABLED for UNCOR. ERR
CRD INTR. ENABLE
ICACHE STREAM BUFFER ENABLED
DCACHE ENABLED
BIU STAT 00000000 00001C40
BIU PARITY ERROR IN D/ICACHE FILL
ICACHE FILL ERROR
Fill Quadword in Error = 1(X)
BIU CTL REG 0000000E 20006437
External Cache Enable
ECC Checking
Output Enable of Cache RAMs
BC_SIZE = 2 (512 KB)
BCache Read Speed in cycles = 4(X)
BCache Write Speed in cycles = 5(X)
ECC SYNDROMES 00000000 00000001
FILL ADDR REG 00000000 0431C060
MACHINE CHK VA 00000000 000A11E0
B-CACHE TAG REG 00000000 00004392
TAG Control P
TAG Control V
B-Cache TAG = 021C(X)
ERROR CODE 00000092
BUI RCVD DATA WITH PARITY ERROR
EISA BUS MSTR EF
T ENABLED
MODEM STATUS INTERRUPT ENABLED
COMB IRR 01
HAER 00
SYSCTL FB
LED CODE = 0B
BANK A CONFIG = 16Mx36x2 SIMMs
BANK B CONFIG = 16Mx36x2 SIMMs
System Configuration:
---------------------
System Information:
System Type DEC 2000 Model 300S Primary CPU ID 00
Cycle Time 6.6 nsec (150 MHz) Pagesize 8192 Byte
Memory Configuration:
Cluster PFN Start PFN Count Range (MByte) Usage
#03 0 256 0.0 MB - 2.0 MB Console
#04 256 32512 2.0 MB - 256.0 MB System
Per-CPU Slot Processor Information:
CPU ID 00 CPU State rc,pa,pp,cv,pv,pmv,pl
CPU Type EV4 Pass 2/2.1 (21064) Halt PC 00000000 00000000
PAL Code 5.48 Halt PS 00000000 00000000
CPU Revision F001 Halt Code 00000000 00000000
Serial Number .......... Bootstrap or Powerfail
Console Vers V1.7
Adapter Configuration:
----------------------
TR Adapter Name (Address) Hose Bus Node Device Name HW-Id/SW
-- ---------------------- ---- ----------- ---- ---------------- --------
1 KA0602 (80934940) 0 BUSLESS_SYS
2 EISA (80934B40) 0 EISA
ERA: 1 DEPCA 2042A310
PKA: 5 AHA1740 01009004
6 AHA1742A 02009004
4 AHA_1742A (809352C0) 0 EISA
PKB: 6 AHA1742A 02009004
DVA: 6 AHA1742A_FLOPPY 504F4C46
3 VTI_COMBO (80934F80) 0 VTI_COMBO
LRA: 0 VTI82C106_PP 00000015
SDA>
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 604.1 | can anyone add any value | KERNEL::PETTET | Norm Pettet CSC Basingstoke | Fri Mar 14 1997 10:44 | 9 |
| The customer has just called me back, the system is still working OK with no
errors but I need to know how to translate to a failing simm for this & other
customer's using 32Mbyte simms.
Many thanks,
Norm
|
| 604.2 | Help | KERNEL::PETTET | Norm Pettet CSC Basingstoke | Mon Apr 07 1997 14:34 | 7 |
| I need to establish in what SIMM the failure is. Can anyone please either
translate or give me some clues on how this is done.
Many thanks in advance
Norm
|