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Conference hydra::amiga_v1

Title:AMIGA NOTES
Notice:Join us in the *NEW* conference - HYDRA::AMIGA_V2
Moderator:HYDRA::MOORE
Created:Sat Apr 26 1986
Last Modified:Wed Feb 05 1992
Last Successful Update:Fri Jun 06 1997
Number of topics:5378
Total number of notes:38326

1773.0. "Commodore reaches out and touches someone..." by NSSG::SULLIVAN (Steven E. Sullivan) Thu Oct 13 1988 11:47

    I  recently  did  the  Commodore "trade-up-to-a-2000" deal at the
Memory location. This is not in itself remarkable, but what  happened
last night was: I got a call from Commodore asking how I liked my new
A2000!  Not  only  that, they asked why I chose it and what CHANGES I
would like done to it!

    This is the first time I have heard of Commodore doing a customer
survey  or  following  up with new customers. This sort of action can
not help  but build good will with the growing customer base and help
with "word of mouth" sales.

    Has anyone else had an experience with Commodore contacting them?

	Thanks,
		-SES
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1773.1they sent me a checkSAUTER::SAUTERJohn SauterThu Oct 13 1988 16:207
    I was recently contacted by Commodore, though not by telephone.
    They returned a check I had sent them, saying that they didn't
    know what I was ordering.  I sent them back the check, explaining
    that it was to pay for the modem which they had replaced, even
    though it was out of warranty.  They cashed the check without further
    comment.
        John Sauter