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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

1531.0. "processes created by EXTRACT take 90% of cpu" by MLNCSC::ZAGHI () Fri May 09 1997 09:14

Hi ,

a customer of mine is complaining about a Polycenter Console Manager behaviour .

First of all his software version products :

Digital Unix , V3.2a
Polycenter Console Manager , V1.6 and patch 311 installed 

And now the behaviour:

When he selects "EXTRACT/REVIEW" PCM function (using graphic interface of PCM),
the 2 processes generated by the above function take 90% of CPU . The size of
file where the informations should be contained remains 0 .


Here is how the above mentionated processes are seen with "ps -ax" command:

/usr/opt/VCR160/bin/OSF/console_extract -s 9705071138 -b 9705091138 
                    -o /tmp/pippo -tt node_name

sh -c /usr/opt/VCR160/bin/OSF/console_extract -s 9705071138 -b 9705091138
                    -o /tmp/pippo -tt node_name


has anyone ever face this behaviour/problem ? 
Could anyone give me any tip to find out the cause of the behaviour/problem ?

     Many thanks in advance 

     Regards
    
     Paolo 
     (CSC, Milan)
 

     
    
T.RTitleUserPersonal
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1531.1CSC32::BUTTERWORTHGun Control is a steady hand.Fri May 09 1997 11:5411
    I'd bet the .EVENTS file for the system in question has some "junk"
    between two real event records. I have seen this problem on VMS systems
    occasionally but not with ECO 4. You might want to do a 
    console -v (I think thats the switch anyway. On VMS it's CONSOLE
    VERIFY). This is will analyze the logfile set for any particular node
    or all nodes. The solution will probably require that you shutdown
    pcm, rename the logfile sets for the node in question and then restart
    PCM so that it can create new logfiles.
    
    REgs,
      Dan
1531.2 processes created by EXTRACT take 90% of cpuMLNCSC::ZAGHIFri May 30 1997 08:4123
Hi Dan,

First of all , excuse me for the late of this reply .

>>You might want to do a console -v 

We tried the above command but no problems were found

>>The solution will probably require that you shutdown
>>pcm, rename the logfile sets for the node in question and then restart
>>PCM so that it can create new logfiles.

We applied the above advice too , but the problem remain.

Moreover we installed V1.6-312 patch , but the problem remain.

Do you have any other tip ?

Many thanks too 

Paolo Zaghi