| >I am working a CLD were we have multiply 2100A running vms 6.2-1h1. Customer is experiencing console hangs, a
>reboot is needed to clear this condition.
>
>The system is NOT hung, just the console. They also have other VAX/ALPHA platforms which are working fine. It
>seems that only the 2100A are seeing this problem.
When this condition occurs, whats the device status as reported by
SDA> SHOW DEV OPA0?
Also, is the 2100A connected to a terminal server and if so is TELNET
or LAT being used? When it's hung, you want to connect to the
DECServer and do
Local> SHOW PORT x STATUS
where x is the port number that the 2100A is connected too.
The goal here is to check for INput or Output being Xoff'd.
If either is xoff'd then we have a flow control problem.
Local> SHOW PORT x COUNTERS
The goal here is to check for errors on the port escpecially
data-overruns. If Data-overruns is non-zero we've got a
*bad* flow control problem.
>They are using PCM 1.6-201 console manager. Is the 2100A supported under PCM?.
Absolutely!
>If so are there any special setups to the console and under VMS for the serial port on a 2100A?.
Nope. About the only non-default terminal setting is Hostsync. And this
is not really an issue unless your using the DIALOG interface to drive
some operation. Hostsync is what allows the console to flow control
PCM. Joe-user thats using tyhe connect interface could never type fast
enough to overflow the type-ahead buffer on the console but it would be
possible for the DIALOG interface to do so if you were sending
commands very rapidly.
>Any inputs or recommendations would be appreciated.
I would recommend decreasing the baud rate to 4800 baud
and see if it makes a difference. I used to see hangs on other boxes
(the VAX 6000 series most notably) when the baud rate was set to 9600
which was more than twicw the max recommended setting.
Regards,
Dan Butterworth
|
| Thanks Dan..
This was what the F/S Engineer Supplied. I am also pursueing the VMS Patches
for Opcom problems. I could be in left field on this but the problem started
after the 2100A upgrades and at the same time VMS was upgraded to V6.2-1h1
Thanks for your help..
John Gibb DTN: 635-4377 ENET: CGOU23::GIBB
The two systems experiencing hung consoles are Alpha 2100A's. They
are set to use serial consoles which are connected to PCM (version 1.6-201)
via DECserver 200/MC terminal servers. The serial console port on GSMS01
has hung twice since the system was upgraded from a 2100 running VMS 6.2-1h1
to a 2100A running VMS 6.2-1h1. The console port on the other 2100A system,
GSMS02, has hung three times since the same upgrade. Each time we have had
to reboot the system to get the console back. Currently GSMS01 has a hung
console port but GSMS02 is functioning. GSMS01 reboot has been scheduled
for 22:00 tonight.
-Brian
********** GSMS01 details **********
$ sho sys
OpenVMS V6.2-1H1 on node GSMS01 10-APR-1997 10:17:15.74 Uptime 20 14:03:58
Pid Process Name State Pri I/O CPU Page flts Pages
20800201 SWAPPER HIB 16 0 0 00:00:36.73 0 0
20800205 CONFIGURE HIB 9 29 0 00:16:52.42 45 30
20800207 IPCACP HIB 10 8 0 00:00:00.48 28 39
20800208 ERRFMT HIB 7 16015 0 00:00:19.19 46 59
20800209 CACHE_SERVER HIB 16 6 0 00:00:00.02 24 33
2080020A CLUSTER_SERVER HIB 10 394 0 00:00:01.41 55 81
2080020B OPCOM HIB 6 11629 0 00:00:15.00 473 46
2080020C AUDIT_SERVER HIB 9 1003 0 00:00:01.05 133 170
2080020D JOB_CONTROL HIB 10 77423 0 00:01:24.35 50 68
2080020E SHADOW_SERVER HIB 6 7 0 00:00:00.06 28 36
2080020F SECURITY_SERVER HIB 10 687 0 00:37:53.61 294 328
20800210 SMISERVER HIB 9 85 0 00:00:04.14 148 164
20800211 NETACP HIB 10 1073238 0 00:16:21.11 56 92
20800212 EVL HIB 6 451 0 00:00:05.48 97 98 N
20800213 REMACP HIB 9 347 0 00:00:00.20 34 22
20800214 LATACP HIB 14 11 0 00:06:41.55 77 62
20800215 SYMBIONT_26 HIB 6 597 0 00:00:00.49 1453 15
20800216 MULTINET_SERVER LEF 5 4133856 0 00:35:06.39 614 406
20800217 SMTP_SYMBIONT HIB 6 28 0 00:00:00.11 154 16
20800224 SYMBIONT_28 HIB 4 13 0 00:00:17.28 119 45
20800225 SYMBIONT_29 HIB 4 9 0 00:00:16.77 119 45
20800226 SYMBIONT_30 HIB 4 8 0 00:00:16.29 119 45
20800227 EDO1113_HP3SI HIB 4 297 0 00:00:23.38 134 60
20800228 SYMBIONT_32 HIB 4 8 0 00:00:16.38 119 45
20800229 SYMBIONT_33 HIB 4 8 0 00:00:16.69 119 45
2080022A SYMBIONT_34 HIB 4 8 0 00:00:16.76 119 45
2080022B SYMBIONT_35 HIB 4 8 0 00:00:16.65 119 45
2080022C SYMBIONT_36 HIB 4 8 0 00:00:16.19 119 45
2080022D SYMBIONT_37 HIB 4 8 0 00:00:17.17 119 45
2080022E SYMBIONT_38 HIB 4 8 0 00:00:16.63 119 45
2080022F SYMBIONT_39 HIB 4 8 0 00:00:17.69 119 45
20800230 SYMBIONT_40 HIB 4 699 0 00:00:24.09 134 60
20800231 NHO1360_HP3SI HIB 4 984 0 00:00:24.75 134 60
20800232 SYMBIONT_42 HIB 4 8 0 00:00:16.46 119 45
20800233 NHO669_HP4SIMX HIB 4 4355 0 00:00:29.39 134 60
20800234 NHO969_HP4SIMX HIB 4 2846 0 00:00:26.34 134 60
20800235 ESCLAB_HP4SI HIB 4 24 0 00:00:20.05 134 60
20800236 FPL_WCP31_HP4SI HIB 4 3005 0 00:00:28.21 134 60
20800238 PSDC$DC_SERVER HIB 15 101486 0 04:48:11.71 1009 866
2080023F NET-WORK CUR 0 8501543844 1 02:39:44.19 574 285
20800243 PROD_MAIL_GSAM LEF 3 1365976 0 00:09:45.79 313 362
20800244 NRG_OPSDF_SERVR LEF 6 126269 0 00:01:18.42 181 173
20800246 ADABAS_002_01 CUR 0 10101639788 4 14:46:20.51 8065 4835
20800247 BATCH_912 LEF 3 18526 0 00:01:27.45 55550 76 B
20800249 ADABAS_002_02 HIB 9 13 1 00:58:09.39 7811 4628 S
2080024A SYMBIONT_47 HIB 5 57 0 00:00:00.16 255 181
2080024B SYMBIONT_48 HIB 4 53 0 00:00:00.14 254 175
2080024C DMGFAX_MONITOR HIB 5 46114 0 00:00:47.16 373 322
20800250 DECW$FD LEF 4 3921 0 00:00:06.36 181 199
20800251 XDM_SERVER HIB 6 118570 0 00:00:46.67 151 181
20800272 Control Master LEF 5 30151 0 00:00:29.60 51550 26
20800276 SYMARK_Server LEF 5 73 0 00:01:13.75 140 186
20812089 SERVER_00A3 LEF 4 138051 0 00:03:51.30 226965 74 N
2081208A SERVER_00A2 LEF 4 75762 0 00:01:34.00 109902 74 N
208108A0 SNARJE$MPX HIB 6 2735 0 00:00:02.82 229 92
208106A1 SNARJE$SERVER LEF 4 11123 0 00:00:19.53 262 134
20811EA3 DECW$TE_1EA3 LEF 6 4496 0 00:00:17.03 503 516
20811AA4 LAW LEF 4 1664 0 00:00:03.38 1510 86
20811EAF ADABAS LEF 4 18761 0 00:00:15.04 5763 79
20811CD4 LUCHTG LEF 4 1042 0 00:00:00.73 1173 56
20811ED8 FIELD LEF 4 188 0 00:00:00.33 243 66
208120D9 BATCH_961 COM 1 233 0 00:19:27.29 781 529 B
20811AE3 BATCH_704 HIB 3 279 0 00:00:00.84 1000 200 B
208120EE SERVER_003E LEF 6 136 0 00:00:00.20 334 83 N
208120EF GSMS01 LEF 4 149 0 00:00:00.20 344 74
208118F0 _RTA2: CUR 0 4 157 0 00:00:00.22 206 121
20800B13 DMQ_C_010500015 LEF 8 233770 0 00:06:59.01 945 614
20800B15 DMQ_L_010500015 LEF 8 263 0 00:00:06.59 495 196
20800B1A DMQ_D_010500015 LEF 8 80 0 00:00:06.47 436 267
20800B1B DMQ_M_010500015 LEF 7 155 0 00:00:31.31 661 448
20800B1C DMQ_S_010500015 LEF 7 77 0 00:00:26.34 675 463
20800B1D DMQ_J_010500015 LEF 7 132 0 00:00:04.88 590 297
$ sho dev opa0/full
Terminal OPA0:, device type unknown, is online, record-oriented device, carriage
control.
Error count 2163 Operations completed 9480
Owner process "" Owner UIC [SYSTEM]
Owner process ID 00000000 Dev Prot S:RWPL,O:RWPL,G,W
Reference count 0 Default buffer size 80
$ ana/sys
OpenVMS (TM) Alpha System analyzer
SDA> sho dev opa0
I/O data structures
-------------------
OPA0 Unknown UCB address: 84823BF8
Device status: 00000010 online
Characteristics: 0C040007 rec,ccl,trm,avl,idv,odv
00000200 nnm
Owner UIC [000001,000004] Operation count 9480 ORB address 84823B78
PID 00000000 Error count 2163 DDB address 84823A78
Class/Type 42/00 Reference count 0 DDT address 84823AB8
Def. buf. size 80 BOFF 0000022C CRB address 84823E00
DEVDEPEND 180012A0 Byte count 00000100 I/O wait queue 84823C64
DEVDEPND2 00001000 SVAPTE 816B9200
DEVDEPND3 00000000 DEVSTS 00000000
FLCK index 3A
DLCK address 84823F00
%SDA-W-NOREAD, unable to access location 00000600
*** I/O request queue is empty ***
SDA> exit
$ mcr sysman
SYSMAN> io show dev (edited out extraneous stuff...brian)
%SYSMAN-I-OUTPUT, command execution on node GSMS01
__Driver________Dev_DDB______CRB______IDB_______Unit__UCB_____
SYS$TTDRIVER
OPERATOR
OPA 84823A78 84823E00 84823E90
0 84823BF8
2 814F5500
3 814F57C0
SYSMAN> io sho bus
%SYSMAN-I-OUTPUT, command execution on node GSMS01
_Bus__________Node_TR#__Name____________Base CSR__________
KA1802 0 1 CPU FFFFFFFF95A8C000
KA1802 1 1 CPU FFFFFFFF95A8E000
KA1802 4 1 MEM FFFFFFFF95A90000
KA1802 5 1 MEM FFFFFFFF95A92000
KA1802 6 1 MEM FFFFFFFF95A94000
KA1802 8 1 IO Port FFFFFFFF95A96000
XBUS 0 4 System Board FFFFFFFF95A9A000
XBUS 1 4 Floppy FFFFFFFF95A9A000
XBUS 2 4 Parallel Port FFFFFFFF95A9A000
XBUS 3 4 Serial Port FFFFFFFF95A9A000
EISA 2 3 FDDI Adapter FFFFFFFF95ADA000
PCI 520 5 PCI/SCSI FFFFFFFF95CC4000
PCI 560 5 PCI/NI FFFFFFFF95CC6000
PCI 568 5 PCI/NI FFFFFFFF95CC8000
PCI 576 5 PCI/SCSI FFFFFFFF95CCA000
PCI 48 2 PCI/SCSI FFFFFFFF95CCC000
PCI 56 2 PCI/SCSI FFFFFFFF95CCE000
PCI 64 2 PCI/SCSI FFFFFFFF95CD0000
PCI 72 2 PCI/SCSI FFFFFFFF95CD2000
SYSMAN>
$ sho err
Device Error Count
GSMS01$OPA0: 2163
$ ana/err/since
Error Log Report Generator Version V6.1
******************************* ENTRY 28. *******************************
ERROR SEQUENCE 30476. LOGGED ON: CPU_TYPE 00000005
DATE/TIME 10-APR-1997 10:02:57.46 SYS_TYPE 00000018
SYSTEM UPTIME: 20 DAYS 13:49:39
SCS NODE: GSMS01 OpenVMS AXP V6.2-1H1
HW_MODEL: 000004C4 Hardware Model = 1220.
TIME STAMP AlphaServer 2100A 5/250
VAX865> tsm
Terminal Server Manager V1.6
Copyright � Digital Equipment Corporation. 1992. All Rights Reserved.
Usage is DIRECTORY
TSM> use server ncce2j
TSM_SVR_NCCE2J> show po 1
Port 1: (Remote) Server: NCCE2J
Character Size: 8 Input Speed: 9600
Flow Control: XON Output Speed: 9600
Parity: None Modem Control: Disabled
Access: Remote Local Switch: None
Backwards Switch: None Name: PCM01
Break: Remote Session Limit: 4
Forwards Switch: None Type: Soft
Preferred Service: None
Authorized Groups: 0-200
(Current) Groups: 0-200
Enabled Characteristics:
Input Flow Control, Loss Notification, Output Flow Control,
Verification
TSM_SVR_NCCE2J> show server
DECserver 200 V3.1 BL37 LAT V5.1 ROM BL20 Uptime: 165 08:26:31
Address: 08-00-2B-0F-73-75 Name: NCCE2J Number: 0
Identification:
Circuit Timer: 80 Password Limit: 3
Console Port: 1 Prompt: Local>
Inactivity Timer: 30 Queue Limit: 24
Keepalive Timer: 20 Retransmit Limit: 8
Multicast Timer: 30 Session Limit: 32
Node Limit: 100 Software: PR0801ENG
Service Groups: 0
Enabled Characteristics:
Announcements, Broadcast, Dump, Lock
********** GSMS02 details **********
$ sho sys
OpenVMS V6.2-1H1 on node GSMS02 10-APR-1997 10:44:58.69 Uptime 21 20:45:56
Pid Process Name State Pri I/O CPU Page flts Pages
20600081 SWAPPER HIB 16 0 0 00:00:12.81 0 0
20606402 BATCH_990 COM 1 3726 0 00:00:37.72 864 660 B
20606084 FIELD CUR 1 4 120 0 00:00:00.19 206 121
20600085 CONFIGURE HIB 10 29 0 00:12:53.24 45 30
20606686 FURANO HIB 6 776 0 00:00:00.91 1062 714
20600087 IPCACP HIB 10 8 0 00:00:00.07 28 39
20600088 ERRFMT HIB 7 16232 0 00:00:21.41 46 59
20600089 CACHE_SERVER HIB 16 1429 0 00:00:00.55 24 33
2060008A CLUSTER_SERVER HIB 10 218 0 00:00:00.66 55 81
2060008B OPCOM HIB 8 12265 0 00:00:14.46 1351 49
2060008C AUDIT_SERVER HIB 9 1941 0 00:00:02.47 135 172
2060008D JOB_CONTROL HIB 8 23781 0 00:00:20.66 47 65
2060008E SHADOW_SERVER HIB 6 98340 0 00:00:25.33 36 59
2060008F SECURITY_SERVER HIB 10 1387 0 00:03:56.46 386 247
20600090 SMISERVER HIB 9 449 0 00:00:00.77 148 165
20600091 NETACP HIB 10 70495 0 00:01:18.63 55 91
20600092 REMACP HIB 9 1051 0 00:00:00.35 34 22
20600093 LATACP HIB 14 11 0 00:04:45.28 77 62
20600094 MULTINET_SERVER LEF 5 4387021 0 00:21:19.61 584 373
20600095 SMTP_SYMBIONT HIB 4 29 0 00:00:00.11 155 17
2060629C GSMS03 LEF 4 13157 0 00:00:13.09 12093 71
2060071D DMQ_C_050500016 LEF 8 193395 0 00:03:41.74 739 488
20604E9E LUCHTG LEF 4 482 0 00:00:00.45 661 53
2060071F DMQ_L_050500016 LEF 6 373 0 00:00:01.05 450 245
20603322 DMQ_C_090500016 LEF 8 86941 0 00:02:10.14 1085 494
20601BA4 DMQ_D_050500016 LEF 8 82 0 00:00:00.79 442 264
20601C25 DMQ_M_050500016 LEF 6 47002 0 00:01:20.88 828 620
20601C26 DMQ_J_050500016 LEF 7 138 0 00:00:00.75 699 273
20600427 QUEUE_MANAGER HIB 8 149518 0 00:35:54.39 227 265
20600728 DMQ_S_050500016 LEF 7 79 0 00:00:02.55 625 381
20601FAA DMQ_L_090500016 LEF 8 253 0 00:00:00.62 520 172
206000AD PSDC$DC_SERVER HIB 15 75274 0 01:37:38.08 727 405
206060AF LAW LEF 4 3670 0 00:00:02.21 1718 79
20603431 DMQ_D_090500016 LEF 8 81 0 00:00:00.62 513 175
20603332 DMQ_J_090500016 LEF 7 138 0 00:00:00.75 567 341
206000B3 NET-WORK HIB 8225609062 0 10:54:15.28 398 283
206032B4 DMQ_M_090500016 LEF 7 2441 0 00:00:15.81 757 486
206033B5 DMQ_S_090500016 LEF 7 79 0 00:00:00.70 691 340
206000B6 PROD_MAIL_GSAM LEF 3 3492 0 00:00:02.56 135 139
206000B7 NRG_OPSDF_SERVR LEF 6 2850 0 00:00:03.76 182 173
206000BB ADABAS_001_01 HIB 10 796810 0 00:18:30.57 4947 4835
206000BC ADABAS_003_01 HIB 10 19283290 1 02:03:46.64 8055 4815
206000C1 DECW$FD LEF 4 3925 0 00:00:05.73 181 199
206000C2 ADABAS_001_02 HIB 9 14 0 00:05:01.38 4842 4774 S
206000C3 ADABAS_003_02 HIB 9 12 0 06:19:26.10 7833 4651 S
206000C4 XDM_SERVER HIB 5 125972 0 00:00:43.45 147 186
206049CF CHEUNGK LEF 4 10719 0 00:00:12.42 6055 78
20605B51 ADABAS_006_01 HIB 10 1204 0 00:00:01.91 5312 2074
206000D2 SYMARK_Server LEF 6 74 0 00:00:20.21 138 186
20605DD3 ADABAS_006_02 HIB 9 11 0 00:00:00.77 4788 1609 S
20606256 EFMDIF LEF 4 9032 0 00:00:10.83 20442 72
2060055C DECW$TE_055C LEF 5 12375 0 00:01:29.26 442 556
2060055D Morton 55D LEF 4 1913 0 00:00:18.31 1766 83
20606061 TEST_ROUT1_GSAM LEF 3 81 0 00:00:00.28 1959 524
20604462 TEST_CNTRL_GSAM LEF 3 345 0 00:00:20.30 1294 893
206050E7 GSAM1 LEF 4 5406 0 00:00:02.74 1197 75
$
$ sho dev opa0/full
Terminal OPA0:, device type unknown, is online, record-oriented device, carriage
control.
Error count 0 Operations completed 9316
Owner process "" Owner UIC [SYSTEM]
Owner process ID 00000000 Dev Prot S:RWPL,O:RWPL,G,W
Reference count 0 Default buffer size 80
$ ana/sys
OpenVMS (TM) Alpha System analyzer
SDA> sho dev opa0
I/O data structures
-------------------
OPA0 Unknown UCB address: 82A23BF8
Device status: 00000010 online
Characteristics: 0C040007 rec,ccl,trm,avl,idv,odv
00000200 nnm
Owner UIC [000001,000004] Operation count 9316 ORB address 82A23B78
PID 00000000 Error count 0 DDB address 82A23A78
Class/Type 42/00 Reference count 0 DDT address 82A23AB8
Def. buf. size 80 BOFF 00000000 CRB address 82A23E00
DEVDEPEND 180012A0 Byte count 00000010 I/O wait queue 82A23C64
DEVDEPND2 00001000 SVAPTE 00000000
DEVDEPND3 00000000 DEVSTS 00000000
FLCK index 3A
DLCK address 82A23F00
%SDA-W-NOREAD, unable to access location 00000400
*** I/O request queue is empty ***
SDA>
$
TSM_SVR_NCCE2J> use server nccw2c
TSM_SVR_NCCW2C> show server
DECserver 200 V3.1 BL37 LAT V5.1 ROM BL20 Uptime: 193 09:45:33
Address: 08-00-2B-29-4B-27 Name: NCCW2C Number: 0
Identification: Production West VCS server
Circuit Timer: 80 Password Limit: 3
Console Port: 1 Prompt: NCCW2C_Local>
Inactivity Timer: 30 Queue Limit: 24
Keepalive Timer: 20 Retransmit Limit: 8
Multicast Timer: 30 Session Limit: 32
Node Limit: 100 Software: DS200
Service Groups: 0
Enabled Characteristics:
Announcements, Broadcast, Dump, Lock
TSM_SVR_NCCW2C> show po 3
Port 3: (Remote) Server: NCCW2C
Character Size: 8 Input Speed: 9600
Flow Control: XON Output Speed: 9600
Parity: None Modem Control: Disabled
Access: Remote Local Switch: None
Backwards Switch: None Name: PCM03
Break: Remote Session Limit: 4
Forwards Switch: None Type: Soft
Preferred Service: None
Authorized Groups: 0-200
(Current) Groups: 0-200
Enabled Characteristics:
Input Flow Control, Loss Notification, Output Flow Control,
Verification
TSM_SVR_NCCW2C> exit
|