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Conference csc32::consolemanager

Title:	POLYCENTER Console Manager
Notice:	Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:	CSC32::BUTTERWORTH

Created:	Thu Aug 06 1992
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	1541
Total number of notes:	6564

1289.0. "PCM and HSJ40" by PRSSOS::DEGAGE () Thu May 02 1996 11:12

	Hi,

With PCM 1.6-201 on OpenVMS/Alpha 6.2, the connection between PCM and
HSJ40 console is lost very often.

In fact the console connect hangs and the "system" is seen as unavailable.
Connecting a VT directly on the HSJ console port leads to the same problem :
no response.
Just resetting the HSJ40 cancels the problem, till the next time.

These connection problems appear ONLY with HSJ40 console ( HSOF 2.7J).
Connection is issued via LAT and DECSERVER 700 v1.3 BL80-27.

Is this a known problem ? 
Thanks a lot.

Marielle Degage    CSC France

T.R	Title	User	Personal Name	Date	Lines
1289.1		CSC32::BUTTERWORTH	Gun Control is a steady hand.	`Thu May 02 1996 14:06`	14
	Marielle, This is not a known problem. Assuming you are running at 9600 baud I would suggest trying a lower baud-rate first. I had problems int he past with some of the 6000 series (even with VCS) where the console would hang. Analysis showed we had lost an interrupt on OPA0 and lowering the baud rate fixed the problem. As a matter of fact some of the 6000's had a max recommended/support baud rate and may sites chose to user a higher speed. The point is we may be seeing something similar with these HSJ's. Let's try the lower baud rate and see where it gets us. We'll probably need to escalate this to Storageworks engineering. Regs, Dan
1289.2	Problem not seen here	OPCO::TSG_SJM	Steve McGinley - Sydney Australia	`Thu May 02 1996 19:33`	7
	Marielle We monitor about 100 HSJ40's and don't experience any problems. About the only difference from our config to yours, is that we use DECserver 900's, which I believe shouldn't make any difference. Steve
1289.3	HSJ40 Console Hang	JULIET::dh92.sjc.dec.com::RITCHIE	Steve Ritchie	`Thu May 30 1996 00:21`	3
	In the HSJ40 conference Note 1035 talks about the consol port hanging under some conditions when a DIR command is issued. Perhaps this has happened in your case.