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Conference csc32::consolemanager

Title:	POLYCENTER Console Manager
Notice:	Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:	CSC32::BUTTERWORTH

Created:	Thu Aug 06 1992
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	1541
Total number of notes:	6564

1276.0. "ARCHIVE produces ACCVIO" by HANSBC::BACHNER (Mouse not found. Click OK to continue) Tue Apr 23 1996 11:46

PCM V1.6 / OpenVMS

A customer has reported the following problems:

- archiving seems to work, but finishes with a 'failed' message:

Starting archive procedure for system SYSTEM_1
Timefile  Pass 1: Working ... done.
Timefile  Pass 2: Working ... done.
Logfile   Pass 1: Working ... done.
Logfile   Pass 2: Working ... done.
Eventfile Pass 1: Working ... done.
Archive procedure for system SYSTEM_1 failed
Starting archive procedure for system SYSTEM_2
Timefile  Pass 1: Working ... done.
Timefile  Pass 2: Working ... done.
Logfile   Pass 1: Working ... done.
Logfile   Pass 2: Working ... done.
Eventfile Pass 1: Working ... done.
Archive procedure for system SYSTEM_2 failed

I had them increase the processes BYTLM from 300,000 to 500,000 without getting
rid of the error.

- recently, they also observe ACCVIOs:

...
Archive procedure for system CAVI03 completed successfully
Starting archive procedure for system CAVI04
Timefile  Pass 1: Working ... done.
Timefile  Pass 2: Working ... done.
Logfile   Pass 1: Working ... -
%SYSTEM-F-ACCVIO, access violation, reason mask=04, virtual address=00184000,
PC=8048EF98, PS=0000001B

  Improperly handled condition, image exit forced.
    Signal arguments:   Number = 00000005
                        Name   = 0000000C
                                 00000004
                                 00184000
                                 8048EF98
                                 0000001B


    Register dump:
    R0  = 0000000000002000  R1  = 0000000000002000  R2  = 000000007F3CB250
    R3  = 00000000001114C0  R4  = FFFFFFFFFFFFFAFE  R5  = 0000000000000001
    R6  = FFFFFFFFFFFE9AFE  R7  = 0000000000000001  R8  = 0000000000183F88
    R9  = 0000000000000001  R10 = 0000000000000001  R11 = 0000000000000000
    R12 = FFFFFFFFFFFFF800  R13 = FFFFFFFFFFFFFFF8  R14 = FFFFFFFFFFFC517E
    R15 = 0000000002F41A47  R16 = 0000000000184008  R17 = 0000000000001F58
    R18 = 000000000013C080  R19 = 7266282020202025  R20 = 2D303320204D4F43
    R21 = 0000000000000000  R22 = 000000000013C000  R23 = 00000000000000B0
    R24 = 0000000000002000  R25 = 0000000000000000  R26 = FFFFFFFF8057B8C0
    R27 = 7266282020202025  R28 = 363939312D4E414A  R29 = 000000007EE6E980
    SP  = 000000007EE6E980  PC  = FFFFFFFF8048EF98  PS  = 000000000000001B
$

Should ECO 2 resolve this problem ?  Any other ideas what they could try ?

Thanks in advance,
Hans.

T.R	Title	User	Personal Name	Date	Lines
1276.1		ALEXWS::ELLA		`Thu Apr 25 1996 09:24`	7
	Hello, We are investigating the problem. We will send reply as soon as possible. Regards, Ella.
1276.2	just trying to help a customer	HANSBC::BACHNER	Mouse not found. Click OK to continue	`Fri May 17 1996 09:02`	8
	� We are investigating the problem. We will send reply as soon as � possible. The last reply is now three weeks old... would it speed things up if I escalate this problem as an IPMT ? Thanks for your advice, Hans.
1276.3	three months later...	LNZALI::BACHNER	Mouse not found. Click OK to continue	`Fri Aug 02 1996 07:17`	12
	.1� We are investigating the problem. We will send reply as soon as .1� possible. Any news on this one ? I'd really appreciate an answer so I can inform the customer about the current state of the problem. And I'll ask again: do you want/need an IPMT or is it sufficient for you to learn about the problem here ? I understand that IPMTs keep several people busy administering and tracking them, so I'd rather avoid one unless you require it. Thanks for your help, Hans.
1276.4	Another occurance of the problem	LEMAN::NEUWEILER		`Tue Aug 06 1996 06:54`	30
	I got the following problem report from a customer, This seems to be the same kind of problem as described in the basenote. They got this problems since they switched from a VAX to an Alpha machine. ------------------------- Customers problem report ------------------------- Running the Console Manager V1.6-201 under OpenVMS 6.2, I have a job that archives the logfiles with the command CONSOLE ARCHIVE/NOCONFIRM/BEFORE=-7-00 ALL For over 50% of the systems (91 systems in total), I receive the following error messages Starting archive procedure for system CHORUS2 Timefile Pass 1: Working ... done. Timefile Pass 2: Working ... done. Logfile Pass 1: Working ... done. Logfile Pass 2: Working ... done. Eventfile Pass 1: Working ... done. Archive procedure for system CHORUS2 failed This job runs at 06:00 every morning and also seems to have the effect of blocking/crashing the Console Ctrl processes. Are there any known problems with this ARCHIVE command ?