Title: | POLYCENTER Console Manager |
Notice: | Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS: |
Moderator: | CSC32::BUTTERWORTH |
Created: | Thu Aug 06 1992 |
Last Modified: | Fri Jun 06 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 1541 |
Total number of notes: | 6564 |
Dear all, I am totally new to the PCM, unfortunately I was assigned to look into the customer problem. The problem is that his PCM cannot see all the machines in the network, just some of them are shown. And once he double- clicks into that machine (shown on the windows), he cannot edit or scroll within the editor at all. This is a serious issue for us because the customer refuse to sign the US$ 2M invoice. Would you please give me some ideas why this happened? Or please let me know if you need more info. Best regards, akkamon
T.R | Title | User | Personal Name | Date | Lines |
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1240.1 | CSC32::BUTTERWORTH | Gun Control is a steady hand. | Thu Mar 14 1996 18:57 | 8 | |
Well we need a lot more info from you. Have all the machines been conffigured into PCM? Does he have sufficient license units for all the systems in the configuration? The system he connected to: was it an OpenVMS system or what? If so, did he do a SET TERM/INQUIRE when he logged in? Did he do a SET TERM/NOEIGHTBIT when he logged in? Regards, Dan |