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Conference csc32::consolemanager

Title:	POLYCENTER Console Manager
Notice:	Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:	CSC32::BUTTERWORTH

Created:	Thu Aug 06 1992
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	1541
Total number of notes:	6564

1174.0. "DUNIX PCM 1.6-ECO1, consoled child process dies" by CSC32::B_GRUBBS () Tue Jan 30 1996 13:04

    I have a customer that occasionally sees the consoled child process
    die on his system.
    
    We looked all over his system and don't see any core files.
    
    In daemon.log we see a message to this effect:
    
                    console controller daemon:child controller (index=1)
                    abnormally exited, status 139
    
    Unfortunately he had already restarted consoled so the files in 
    /var/opt/console/tmp look like they got cleared.  Asked him to save
    those next time.
    
    The customer already has ECO 1 installed for V1.6
    
    What else can we do to narrow this problem down and find out why
    consoled CHILD 1 dies?

T.R	Title	User	Personal Name	Date	Lines
1174.1	going to IPMT	CSC32::B_GRUBBS		`Thu Feb 01 1996 14:48`	2

1174.2	It happens to me also !	12368::"[email protected]"	Alberto Yanguas	`Mon Feb 05 1996 04:40`	1
	[Posted by WWW Notes gateway]
1174.3	It happens to my customer also !	12368::"[email protected]"	Alberto Yanguas	`Mon Feb 05 1996 04:49`	19
	Customer environment is: 2100 with two processors. Digital UNIX V3.2C PCM V1.6 + ECO1 They are having exactly the same problem. From time to time one child process after the other are dying in the lapse of one or two days after the PCM restart. Is it a known bug ? In that case when could we expect a patch ? Regards Alberto Yanguas Systems Integration, Spain [Posted by WWW Notes gateway]
1174.4	sending it up.	CSC32::B_GRUBBS		`Mon Feb 05 1996 11:27`	9
	The problem occurred on my customer's PCM system over the weekend. They saved everything from /var/opt/console/tmp before restarting and we've got log files and a core file. Will be escalating through IPMT today. --Bert
1174.5	same problem was solved with IPMT MGO101591	50217::PUCHER		`Wed Feb 07 1996 10:00`	7
	It seems that you have a similar problem as one of my customer. I opened a IPMT and after roundabout 6 month the problem was solved with a patch... I wish you good luck! Achim
1174.6		CSC32::B_GRUBBS		`Wed Feb 07 1996 10:42`	10
	thanks for the info Achim! I haven't escalated yet, waiting on the customer to send me the files on tape. So can someone confirm that IPMT MGO101591 fixes are going to be included in the upcoming ECO 2, and if this ECO will be released for DUNIX PCM? --bert
1174.7	has it been fixed?	COMICS::HAWLEYI	668 - the neighbour of the beast!	`Thu May 23 1996 12:24`	13
	Hi, We have a customer with the same problem here, but he swears blind that he is running ECO 2. Is this patch contained in ECO 2 (i.e we have a different problem) or was it contained in a separate patch? Thanks in advance, Ian Hawley, PCM Support UK.
1174.8	problem still exists on ECO2	DARGLE::COUGHLAN		`Mon Jun 10 1996 03:36`	9
	I also have a customer with the same problem and he is on ECO2. I reduced the amount of systems per controller to 12 and this has reduced the amount of times the child process dies. Can someone please update with what the latest fix for this problem is ? Dave.
1174.9	ECO2 - Same problem	MAJERE::RAISTLIN	UNIX Support - 833 3677	`Thu Jun 20 1996 04:39`	15
	Hi, My name is Paul Belcher, I am a member of the Unix Support group in the UK CSC. I have the official support call for the problem that Dave mentions in the previous reply (.8). Nice Log #87400.00-45U-1DBO (Bank of Ireland). Can anyone confirm if this problem is still outstanding and receiving attention or do I need to escalate this further? regards Paul