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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

1141.0. "RAID error does not report to the console manager" by 18656::MONTAQUILA () Thu Jan 04 1996 12:16

Hello All,

  I received this question here at the StorageWorks Response Center from a distributor trying
  to replace MTI products with DEC products.  One of the questions she has doesn't relate to
  storage but I thought I would try to find the answer anyway.  Here is her E-mail to me:


	"The customer had a past problem with the VAXcluster Console (now POLYCENTER Console
    	 Manager) that if an error occured on a RAID set the error would not show up on the VCS
         because somebody at DIGITAL thought that it would be best not to spool it to the console
	 unless the operator was there and would physically hit a carriage return... then the
	 error would report.  They had some code written to bypass this "feature" using the console
	 "watchdog" which pages them on the error.  Without their patch they were never paged.

	 Has this "feature" been fixed or addressed?"

  Any info on this would be greatly appreciated!!

  Regards,
  Brian Montaquila
T.RTitleUserPersonal
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1141.129067::BUTTERWORTHGun Control is a steady hand.Mon Jan 08 1996 19:2322
>	"The customer had a past problem with the VAXcluster Console 
    >     (now POLYCENTER Console Manager) that if an error occured on a RAID set the error 
    >     would not show up on the VCS because somebody at DIGITAL thought that it would be 
    >     best not to spool it to the console unless the operator was there and would physically
    >     hit a carriage return... then the error would report.  They had some code written to 
    >     bypass this "feature" using the console "watchdog" which pages them on the error.  
    >     Without their patch they were never paged.

>	 Has this "feature" been fixed or addressed?"

  
 Brian,
      If I understand the message it sounds like the error did not
    get reported to the console of the system "managing" the RAID
    set until the operator logged on to the console of that system
    and hit a return. If this is correct then this is not a fault of VCS
    or PCM. These products are passive interfaces to the consoles
    of the systems they manage and the same symptom would occur if
    a VTxxx terminal was plugged into that console.
    
    Regards,
       Dan