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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

1073.0. "VCS envent window not start" by 22620::MASCOTTANG () Wed Nov 01 1995 22:20

    My customer upgraded VCS from V1.3 to V1.4. He cannot startup 
    events window. I have no expereince on this product. Would
    anyone know this problem ? How can I check information on it ?
    How can I fix this problem ? Any advice should be appreciated.
    
T.RTitleUserPersonal
Name
DateLines
1073.152621::LASERThu Nov 02 1995 11:483
Why does your customer not ugrade to PCM 1.6 ?  

Laser
1073.229067::BUTTERWORTHGun Control is a steady hand.Fri Nov 03 1995 14:2016
    Re -2.  You haven't given us much to go on but I'm assuming that you
    mean the ENS Window application. I would expect that they have changed
    something in the ENS configuration and/or ENS is not running. DO
    a SHOW SYSTEM on the VCS engine and see if the VCS$ENS process is
    present. If it is go into the ENS editor via
    
    VCS EDIT NOTIF
    
    and do a
    
    SHOW EVENT *
    
    and capture it to a file and post it here.
    
    Regs,
      Dan
1073.3Post event to notes22620::MASCOTTANGSun Nov 05 1995 21:5729
    Hi, BUTTERWORTH
    
    Thanks for your reply.
    
    I listed the event as follows:
    
    *                               Defaults action for all event
    ABTLNK                          ABTLNK
    BRDCST_SAMPLE_1                 Sample Event to Trigger Action BRDCST 
    BRDCST_SAMPLE_2                 Sample Event to Trigger Action BRDCST
    CHKNPI                          CHKNPI
    CONFIG                          CONFIG
    DECTALK_SAMPLE                  Sample event to trigger action DECTALK
    HALTED_002                      Sample event to Trigger Action DECTALK
    IVR000                          IVR000
    IVR948                          IVR949
    IVRB000                         IVRB000
    IVRB949                         IVRB949
    LINERR                          LINERR
    LINERRB                         LINERRB
    MAIL_SAMPLE                     Sample event to Trigger Action Mail
    SHAD01                          SHAD01
    SHAD02                          SHAD02
    SMISMA                          SMISMA
    SWAPER                          SWAPER
    UPDOWN                          UPDOWN
    WINDOW1_SAMPLE                  Sample event to Trigger Action WINDOW1
    WINDOW_SAMPLE                   Sample Event to trigger Action WINDOW
    
1073.429067::BUTTERWORTHGun Control is a steady hand.Mon Nov 06 1995 10:235
    Whoops!! Put a /FULL qualifier on that please. I forgot to tell you
    that. Also , was the ENS process running?
    
    Regs,
       dan
1073.5Update information22620::MASCOTTANGFri Nov 10 1995 03:4420
    I visit customer this morning, He is not only to upgrade VCS to V1.4,
    but also to change the node name. I find that the events is till
    point to old name.
    
    For examples: The old name is KTVCS1, but the new name is HTVCS2.  
    
    *            deafult action for all events
    Abbrev  :    No ignore
    Systems :    *
    Actions :    ACT1
                    Name        : WINDOW
                    Destination : HTVCS1::0.0
    
    
    I do not know the VCS products, can he change the event to point new
    nodes. Customer said that when he access modify event menu, and 
    change the node, and then verify the file, it displays configuration
    file not find. Would anyone tell me how to fix customer problem.
    Any advice should be apprecaited.
    
1073.629067::BUTTERWORTHGun Control is a steady hand.Mon Nov 13 1995 12:0810
    In the first place he's using the wrong editor. The ENS editor was
    character-cell only. To modify the event in question do the following:
    
    
    $ VCS EDIT NOTIF
    ENS EDIT> MODIFY ACTION */ACT1=(NAME=WINDOW,DEST=HTVCS2)
    ENS EDIT> EXIT