T.R | Title | User | Personal Name | Date | Lines |
---|
1073.1 | | 52621::LASER | | Thu Nov 02 1995 11:48 | 3 |
| Why does your customer not ugrade to PCM 1.6 ?
Laser
|
1073.2 | | 29067::BUTTERWORTH | Gun Control is a steady hand. | Fri Nov 03 1995 14:20 | 16 |
| Re -2. You haven't given us much to go on but I'm assuming that you
mean the ENS Window application. I would expect that they have changed
something in the ENS configuration and/or ENS is not running. DO
a SHOW SYSTEM on the VCS engine and see if the VCS$ENS process is
present. If it is go into the ENS editor via
VCS EDIT NOTIF
and do a
SHOW EVENT *
and capture it to a file and post it here.
Regs,
Dan
|
1073.3 | Post event to notes | 22620::MASCOTTANG | | Sun Nov 05 1995 21:57 | 29 |
| Hi, BUTTERWORTH
Thanks for your reply.
I listed the event as follows:
* Defaults action for all event
ABTLNK ABTLNK
BRDCST_SAMPLE_1 Sample Event to Trigger Action BRDCST
BRDCST_SAMPLE_2 Sample Event to Trigger Action BRDCST
CHKNPI CHKNPI
CONFIG CONFIG
DECTALK_SAMPLE Sample event to trigger action DECTALK
HALTED_002 Sample event to Trigger Action DECTALK
IVR000 IVR000
IVR948 IVR949
IVRB000 IVRB000
IVRB949 IVRB949
LINERR LINERR
LINERRB LINERRB
MAIL_SAMPLE Sample event to Trigger Action Mail
SHAD01 SHAD01
SHAD02 SHAD02
SMISMA SMISMA
SWAPER SWAPER
UPDOWN UPDOWN
WINDOW1_SAMPLE Sample event to Trigger Action WINDOW1
WINDOW_SAMPLE Sample Event to trigger Action WINDOW
|
1073.4 | | 29067::BUTTERWORTH | Gun Control is a steady hand. | Mon Nov 06 1995 10:23 | 5 |
| Whoops!! Put a /FULL qualifier on that please. I forgot to tell you
that. Also , was the ENS process running?
Regs,
dan
|
1073.5 | Update information | 22620::MASCOTTANG | | Fri Nov 10 1995 03:44 | 20 |
| I visit customer this morning, He is not only to upgrade VCS to V1.4,
but also to change the node name. I find that the events is till
point to old name.
For examples: The old name is KTVCS1, but the new name is HTVCS2.
* deafult action for all events
Abbrev : No ignore
Systems : *
Actions : ACT1
Name : WINDOW
Destination : HTVCS1::0.0
I do not know the VCS products, can he change the event to point new
nodes. Customer said that when he access modify event menu, and
change the node, and then verify the file, it displays configuration
file not find. Would anyone tell me how to fix customer problem.
Any advice should be apprecaited.
|
1073.6 | | 29067::BUTTERWORTH | Gun Control is a steady hand. | Mon Nov 13 1995 12:08 | 10 |
| In the first place he's using the wrong editor. The ENS editor was
character-cell only. To modify the event in question do the following:
$ VCS EDIT NOTIF
ENS EDIT> MODIFY ACTION */ACT1=(NAME=WINDOW,DEST=HTVCS2)
ENS EDIT> EXIT
|