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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

1056.0. "Dial-up the operator at home?" by 48177::QUENIVET (cgef gafg dehc fgc) Mon Oct 23 1995 10:43

    Hi all,
    
    	Our customer has the following configuration: DEC3000/300 running 
    PCM as a supervisor of 2xDEC3000 and 2xDEC7000 with ASE running the 
    application. 
    	In case a problem occurs, they want PCM to be able to:
    
    a ) Dial-up (via the SCC and an adequate modem) the operator at home
    b ) Optionnaly (would be very nice) send via the telephone an audio
    file (saying for example, "Hey Pete, would you come up here quickly,
    system B hangs?" :)
    
    Questions:
    a ) Is it possible ?
    b ) If so, which sort of modem should we use? (dial-up ability
    required)
    
    	We can write a specific program, provided we are given an example
    of how to access the SCC port.
    
    Cross-posted in DIGITAL_UNIX
    
    Any help appreciated - Thanks in advance
    
    Herv�
T.RTitleUserPersonal
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1056.129067::BUTTERWORTHGun Control is a steady hand.Mon Oct 23 1995 17:2815
>    a ) Dial-up (via the SCC and an adequate modem) the operator at home
>    b ) Optionnaly (would be very nice) send via the telephone an audio
>    file (saying for example, "Hey Pete, would you come up here quickly,
>    system B hangs?" :)
    
>    Questions:
>    a ) Is it possible ?
>    b ) If so, which sort of modem should we use? (dial-up ability
>    required)
    
    Yes, you could do this but your going to need a dectalk or some
    such to do it.
    
    Regs,
      Dan
1056.260591::ELLISSAre you all sitting too comfybold square on your botty? - Then we'll beginMon Oct 23 1995 20:174
When you say "dial up the operator", what does he have at home? A PC? Does it
have a sound card?

Shaun
1056.3Thanks48177::QUENIVETcgef gafg dehc fgcTue Oct 24 1995 04:4111
  re .1: thanks, we will investigate a possibility with dectalk.
    
    re .2: when at home, the operator is only supposed to have his ears :)
    Hence the audible message. But maybe, since our customer is a large bank, 
    they can afford a 2nd  phone line with a PC permanently linked to it.
    We'll suggest both  solutions  to the customer.
    
    Thanks
     
    Herv�