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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

1040.0. "help on LAT definitions" by 47119::SYSTEM () Fri Oct 13 1995 18:51

Hello,

I am configuring the PCM at the customer site, but I encountered some 
problems defining the characteristic of the port of the terminal server.

The Work Station is an ALPHA Station 250 with OpenVMS 6.2. The PCM is
the 1.5-110 version. The terminal server is a DS900TM.

I know these are stupid questions, but very important for me as everything 
is working fine but I am not able to connect to the console of the serviced 
system:

1. Can someone post here the output of the terminal server "Local> show 
port x" comand to have the right characteristic of the port to which 
connect the console of the serviced system?

2. Which are the right characteristic to be set for the PCM node (and 
erviced node too?) via LATCP?

Thanks in davance for your help.


							Stella


Here are the description of the terminal server I am using and the 
caracteristic of the PCM node defined via LATCP at startup time.

--> Terminal Server

Network Access SW V1.5 for DS900TM  BL95-33  ROM V6.2-0  Uptime:  66 05:03:
00

Address:   08-00-2B-B2-9A-28   Name:   LAT_08002BB29A28   Number:     0

Identification:

Circuit Timer:            80           Password Limit:            3
Console Port:              1           Prompt:              Local>
Inactivity Timer:         30           Queue Limit:             100
Keepalive Timer:          20           Retransmit Limit:          8
Multicast Timer:          30           Session Limit:            64
Node Limit:              200           Software:             WWENG2

Service Groups:   0

Enabled Characteristics:
Announcements,  Broadcast,  Dump,  Lock


-->> LAT> show node/full output on the PCM node

Node Ident:   Welcome to OpenVMS Alpha (TM) Operating System, Version V6.2

Incoming Connections:  Enabled              Incoming Session Limit:   None
Outgoing Connections:  Enabled              Outgoing Session Limit:   None
Service Responder:     Enabled

Circuit Timer (msec):        80             Keepalive Timer (sec):      20
Retransmit Limit (msg):       8             Node Limit (nodes):       None
Multicast Timer (sec):       60             CPU Rating:                  0
Maximum Unit Number:       9999             Extra Datalink Buffers:      9
Queue Limit:                 24             Forward Session Limit:      16

User Groups:     0
Service Groups:  0
Service Classes: 1

Service Name     Status      Rating  Identification
VCSVE1           Available     83 D   Welcome to OpenVMS Alpha (TM) ...
T.RTitleUserPersonal
Name
DateLines
1040.1Any help?47119::SYSTEMTue Oct 17 1995 11:108
    There is someone who can help me?
    
    Everything is working (PSW, OScint and PCM), but I cannot connect the
    consoles!
    
    Plese, help me.
    
    							Stella
1040.229067::BUTTERWORTHGun Control is a steady hand.Tue Oct 17 1995 17:3129
    No they aren't stupid questions:
    
    In a nutshell you setup the serverport about the same as you would for
    a LAT printer port.  Here is an example from a DS90TL:
    
    Port  2: (Remote)                      Server: LLANO
    
    Character Size:            8           Input Speed:               9600
    Flow Control:            XON           Output Speed:              9600
    Parity:                 None           Signal Control:        Disabled
    Stop Bits:           Dynamic
    
    Access:               Remote           Local Switch:              None
    Backwards Switch:       None           Name:                     PCM02
    Break:                Remote           Session Limit:                4
    Forwards Switch:        None           Type:                      Ansi
    Default Protocol:     Telnet           Default Menu:              None
    
    Preferred Service: None
    
    Authorized Groups:  63
    (Current)  Groups:  63
    
    Enabled Characteristics:
    Input Flow Control,  Loss Notification,  Message Codes,
    Output Flow Control,  Verification
    
    Regards,
       Dan
1040.347119::SYSTEMThu Oct 19 1995 06:4214
Thanks Dan.

I have found a very interesting article to set up and troubleshooting the LAT
connections for PCM (the STARS article is posted as the next reply).

I have followed all the suggestions but unfortunately I am still not able to
connect the consoles.

Can you tell me which log/debug file must I post here to have a further help?

Thanks.


						Stella
1040.4STARS Article onLAT connection for PCM47119::SYSTEMThu Oct 19 1995 06:48277
[PLY_CM] LAT Connection Setup and Troubleshooting for PCM


COPYRIGHT (c) 1988, 1993 by Digital Equipment Corporation.
ALL RIGHTS RESERVED. No distribution except as provided under contract.

Copyright (c) Digital Equipment Corporation 1994.  All rights reserved.

PRODUCT:    POLYCENTER Console Manager (PCM) Versions 1.1, 1.5

OP/SYS:     OpenVMS VAX 
            OpenVMS AXP

SOURCE:     Digital Equipment Corporation


OVERVIEW:

POLYCENTER Console Manager supports connections to service systems
using a terminal server with either LAT or TELNET protocol.  This
article provides information on setting up and troubleshooting LAT
connections, and is divided into the following sections:

     Background
     Terminal Server Setup
     Troubleshooting LAT Connections


BACKGROUND:

The LAT connection consists of a host system connected to the same
Ethernet network as the terminal servers which are connected to PCM
serviced systems.  The terminal servers are configured with the
characteristics of a printer connection.  The LTA devices are mapped
automatically at PCM startup using information supplied in the PCM
database for server name and port name.  For more information on
configuring PCM for LAT, see "POLYCENTER Console Manager Users' Guide",
May 1994, (AA-PRENB-TE), Chapter 2.


TERMINAL SERVER SETUP:

 1.  Method to log onto the terminal server:

          $ MCR LATCP SHOW CONNECTION                                       
            o The column "Remote Node' lists the terminal server name
              with the Ethernet address to the right.  Record the address.

            Note:  The server may not be present in the list if no
            connections have been made.  If this is the case, the
            Ethernet address may be obtained from the back of the
            terminal server.  You may also login directly via a
            server console.

          $ MCR NCP SHOW KNOWN CIRCUITS                                    
            o Record the circuit name xxx-0.  If no circuits are listed,    
              DECNET is not started.  Either start DECNET or log            
              directly into the terminal server.                            

          $ MCR NCP CONNECT VIA xxx-0 PHYSICAL ADDRESS -                    
            _$ xx-xx-xx-xx-xx-xx (Ethernet address of the terminal server)
            o You are prompted for the password of the terminal server.
                                                                              
          LOCAL> SET PRIV                                                    
            o To enable privileged access, you will be prompted for
              the terminal server System password.
                                                                  
          LOCAL> SHOW SERVER                                                 
            o To confirm the terminal server name.    
                                                                              
 2.  Perform the following steps for each terminal server port being
     used for PCM host-initiated LAT connections:
 
          LOCAL> DEFINE PORT n NAME port_name
            o Where 'n' is the physical port number and 'port_name'
              is the name i.e. PCM01.

          LOCAL> DEFINE PORT n SPEED baud
            o The 'baud' must be the setting of the actual console
              port of the PCM service node.

          LOCAL> DEFINE PORT n ACCESS REMOTE
          LOCAL> DEFINE PORT n BREAK REMOTE
          LOCAL> DEFINE PORT n AUTOBAUD DISABLE
          LOCAL> DEFINE PORT n AUTOPROMPT DISABLE
          LOCAL> DEFINE PORT n BROADCAST DISABLE
          LOCAL> DEFINE PORT n AUTHORIZED GROUP 0 DISABLE
          LOCAL> DEFINE PORT n AUTHORIZED GROUP group ENABLE
            o Enable a unique LAT group number so that only the PCM
              host controls this port.
            o Define the same group number for all ports of the
              same terminal server.

          LOCAL> SHOW PORT n
            o To confirm the above settings especially the port names.      
              If necessary, redefine the settings.

          LOCAL> LOGOUT PORT n
            o Repeat for each port to implement the above settings.
                              
          LOCAL> LOG

          <CRTL/D> (Not needed if you are using a terminal directly   
                    attached to the terminal server.)                        


TROUBLESHOOTING LAT CONNECTIONS:

Basic information is required for some of the troubleshooting steps
below.  That information may be found in preceding steps.  We would
advise you to proceed through the steps in order. 

The troubleshooting strategy used in this section proceeds as follows:

     What messages are provided from PCM?
     What information is provided in the PCM Console Editor?
     Is LAT started and are Connections Enabled?
     Are the terminal server characteristics appropriate?
     Are the port characteristics appropriate?
     Generating additional errors     
     Creating and testing an LTA device
     Hardware notes

 1.  Check the PCM Status of the Console line.

          $ CONSOLE MONITOR 

            Command:  SHOW SYSTEM

          System     User Connected       Console Line Status
          ------     --------------       -------------------
          node_name                       OK
          node_name                       Port Open Failed

     Check the C3 node icon for information by using MB3 and select
     from the popup menu "System Status".  The System Status
     information is found in the top left corner under the icon box.

 2.  Review system information in the Console Editor for the type
     of Connection, Terminal Server, Server Port, and the Console Line
     to confirm that it is Enabled.
     -----------------------------------------------------------------
          $ CONSOLE EDIT /INTERFACE=CHARACTER_CELL SHOW SYSTEM HILIFE

          System Name         = HILIFE
          Information     = 1
     >>   Connection      = LAT (terminal server)
     >>   Terminal Server = SSTDS1
     >>   Server Port     = PCM06
          Scan Profile    = MVII
          Icon filename   = Q3_MICROVAX_II.XBM
     >>   Console line    = Enabled
          Logging is enabled, directory = CONSOLE$LOGFILES
     ----------------------------------------------------------------
     
 3.  Confirm that the LAT transport is active by checking if the
     Incoming and Outgoing Connections are Enabled.

          $ MCR LATCP SHOW CHARACTERISTICS

     Fix: $ @SYS$MANAGER:LAT$SYSTARTUP.COM

 4.  Check terminal server characteristics.  See TERMINAL SERVER
     SETUP above for more information.

     -----------------------------------------------------------------
     Local> SHOW SERVER

     DECserver 200 V3.0 BL33  LAT V5.1  ROM BL20  Uptime:1 17:14:29

     Address: 08-00-2B-07-27-4D    >> Name: SSTDS1    Number:     0

     Identification:

     Circuit Timer:       80      Password Limit:            3
     Console Port:        1       Prompt:              Local>
     Inactivity Timer:    30      Queue Limit:              24
     Keepalive Timer:     80      Retransmit Limit:          8
     Multicast Timer:     30      Session Limit:            32
     Node Limit:          100     Software:          PR0801ENG

 >>  Service Groups:   0, 63

     Enabled Characteristics:

     Announcements,  Broadcast,  Dump,  Lock
     -----------------------------------------------------------------

     Does the Server Name match the reference in the Console Editor
     i.e. SSTDS1?  

     Fix: Change the field when prompted for "Terminal Server"

          $ CONSOLE EDIT /INTERFACE=CHARACTER_CELL
          PCM Edit> MODIFY SYSTEM HILIFE

 5.  Check the port characteristics on the terminal server.

     -----------------------------------------------------------------
     Local> SHOW PORT 6

     Port 6: (Remote)                       Server: SSTDS1

     Character Size:            8      >>   Input Speed:        9600
     Flow Control:            XON      >>   Output Speed:       9600
     Parity:                 None           Modem Control:  Disabled

     Access:               Remote           Local Switch:       None
     Backwards Switch:       None      >>   Name:              PCM06
     Break:                Remote           Session Limit:         4
     Forwards Switch:        None           Type:               Soft

     Preferred Service: None

 >>  Authorized Groups:  63
     (Current)  Groups:  63

     Enabled Characteristics:

     Input Flow Control,  Output Flow Control,  Verification
     -----------------------------------------------------------------

      A.  Does the port name match the reference in the Console Editor
          i.e. PCM06?  Use the Fix below that is most appropriate.

          Fix 1:  LOCAL> DEFINE PORT n NAME port_name
          Fix 2:  PCM Edit > MODIFY SYSTEM HILIFE
                  ! Modify when prompted for "Terminal server port"

      B.  Does "Authorized Groups" match one of the terminal server
          "Enabled Groups"?
          Fix:  LOCAL> DEFINE PORT n AUTHORIZED GROUP group ENABLE

      C.  Does the "Input/Output Speed" match the actual baud rate
          of the PCM service node console port?  Note:  Do not use    
          the INPUT RATE from a SHOW TERM OPA0 on a VAX service node
          since it is considered a template display.  The template
          display value may indicate 300 baud which is default for an
          LA36.  Instead, check the actual printer or VT for speed
          setting.     
          Fix:  LOCAL> DEFINE PORT n SPEED baud

 6.  If the problem has still not been identified, additional errors
     can be generated by shutting down PCM and running the image below.
     
          $ CONSOLE SHUTDOWN/NOCONFIRM
          $ RUN CONSOLE$IMAGE:CONSOLE$DAEMON

 7.  It is sometimes useful to confirm a problem by creating an LTA
     device, then attempting to make a connection to that device.

      A.  Create a test LTA device on the PCM terminal server.

          $ MCR LATCP
          LATCP> CREATE PORT /APPLICATION LTAxxx
          LATCP> SET PORT /NODE=server_name /PORT=port_name /NOQUEUE LTAxxx
          LATCP> SHOW PORT LTAxxx  !Confirm device creation
          LATCP> EXIT

      B.  Establish appropriate terminal settings, and attempt a
          connection.  A carriage-return should display a "Username:"
          prompt if the connection is successful.  An error message
          could be useful in additional troubleshooting.

          $ ALLOCATE LTAxxx:
          $ SET TERM /TYPEAHEAD /HOST /TTSYNCH LTAxxx:
          $ SET HOST /DTE LTAxxx:
          <CR>

 8.  Hardware notes:

      A.  If present, check the DISABLE switch on the console cable to        
          make sure that it is in the PCM position.

      B.  The Emulex Performance 400 terminal server does not support
          NonQueued Application ports.  Another terminal server will
          be needed since PCM requires the NonQueued port feature.
1040.529067::BUTTERWORTHGun Control is a steady hand.Thu Oct 19 1995 17:5112
    What happens when you issue a CONSOLE CONENCT command? Are you just not
    getting any reponse or does it say the console is not available?
    
    If your not getting any reponse then you are indeed getting the
    channels to the server port and your problem is going to be the
    communication line between the server port and the console port.
    
    If the latter then there is still a configuration problem.  Go into the
    PCM Configuration editor and export your database and mail it to me.
    
    Regards,
       Dan