| Title: | POLYCENTER Console Manager |
| Notice: | Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS: |
| Moderator: | CSC32::BUTTERWORTH |
| Created: | Thu Aug 06 1992 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 1541 |
| Total number of notes: | 6564 |
Help!
A customer has recently installed PCM 1.5 on a VAX 3180 running OpenVMS
6.1 He has also applied the CONSOLEECO1015 patch, which he obtained
via DSNlink.
The PCM ENS DAEMON is crashing occasionally with an ACCVIO
They are experiencing these PCM process crashes about 10 - 20 times a
day, and this is obviously irritating them.
Included below is the output file from the process.
Has anybody seen this problem before, or have any ideas of a fix?
Rich
$!
$! SYLOGIN
$!
$ exit
$ SET MESSAGE /FACILITY /IDENTIFICATION /SEVERITY /TEXT
$ SET DEFAULT CONSOLE$TMP:
$ SET PROCESS /DUMP
$ RUN CONSOLE$IMAGE:CONSOLE$ENS_DAEMON.EXE
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000000, PC
=0009C4B2, PSL=0BC00000
Improperly handled condition, image exit forced.
Signal arguments Stack contents
Number = 00000005 00000000
Name = 0000000C 20000000
00000000 7FECE404
00000000 7FECE3D8
0009C4B2 00009F56
0BC00000 00000001
00000000
7FECE420
00000000
20FC0000
Register dump
R0 = 0600FFFF R1 = 00000000 R2 = 00369FE0 R3 = 00369F00
R4 = 00360180 R5 = 0035B501 R6 = 00358500 R7 = 00369F00
R8 = 000042E8 R9 = 00000000 R10= 00009F24 R11= 00005B08
AP = 7FECE37C FP = 7FECE33C SP = 7FECE3B8 PC = 0009C4B2
PSL= 0BC00000
SYSTEM job terminated at 24-MAY-1995 09:29:33.52
Accounting information:
Buffered I/O count: 1446 Peak working set size: 2052
Direct I/O count: 1107 Peak page file size: 10111
Page faults: 1737 Mounted volumes: 0
Charged CPU time: 0 00:00:12.45 Elapsed time: 0 00:32:19.54
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 805.1 | ZEDAR::simon | Simon Jackson 830 x3879 | Tue Jun 13 1995 12:00 | 13 | |
Hi, two options: 1) Apply the CONSOLE015A MUP ( a short term measure). 2) Next week put up the PCM V1.6 kit ( it should be the SSB kit by then) and give it to the customer. The V1.6 kit fixes many bugs in the V1.5 (and MUP) version. Cheers Simon... | |||||
| 805.2 | CONSOLE$ENS_DAEMON.EXE accvio | COMICS::SYMONDSK | Fri Jun 16 1995 15:35 | 4 | |
So are we saying this is a known issue ???
Kevin.
(CSC - Basingstoke)
| |||||
| 805.3 | OPG::PHILIP | And through the square window... | Fri Jun 16 1995 16:45 | 14 | |
Kevin, >> So are we saying this is a known issue ??? No, what we are saying is that the customer has not installed the MUP in order to get the Mandatory fixes, some of which related to problems like the one your customer is seeing. The better option would be for your customer to install the V1.6 kit when we announce it sometime within the next week. Cheers, Phil | |||||
| 805.4 | CONSOLE$ENS_DAEMON.EXE accvio | COMICS::SYMONDSK | Fri Jun 23 1995 18:29 | 5 | |
Any news on the release as I have a customer desperately wanting the
V1.6 kit.
Kevin.
(CSC - Basingstoke)
| |||||
| 805.5 | ready | ZENDIA::DBIGELOW | Innovate, Integrate, Evaporate | Fri Jun 23 1995 18:52 | 2 |
See note 22.last
| |||||
| 805.6 | CONSOLE$ENS_DAEMON.EXE accvio | COMICS::SYMONDSK | Mon Jun 26 1995 12:49 | 6 | |
>>> See note 22.last
I've looked, but not found.
Kevin.
| |||||
| 805.7 | OPG::PHILIP | And through the square window... | Mon Jun 26 1995 13:04 | 7 | |
Kevin, I think Dave meant note 2.last, the keyword KIT will also point you at the right place. Cheers, Phil | |||||