| Title: | POLYCENTER Console Manager |
| Notice: | Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS: |
| Moderator: | CSC32::BUTTERWORTH |
| Created: | Thu Aug 06 1992 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 1541 |
| Total number of notes: | 6564 |
Hello, here are some problems occurring to my PCM customer. Any suggestion to solve them is very appreciated. The configuration: - Transport used on the customer netxwork is TCP/IP - DECstation OpnVMS/AXP V.1.6-1H1, RAM 160Mb - PCM 1.5 vith the ECO installed - The PCM controls about 6 consoles (OpenVMS and Ultrix systems); the DECstation is the main PCM display and the display has both the C3 and the ENS reporting all the events of all the systems controlled. - Events coming from specific systems/consoles (ex. the main production system) have been selected and displayed on a new ENS window on the PC near the operator using EXCURSION V1.1 The problems: - The Motif interface on DECstation does not display all the buttons (ex. cancel, apply, help,...) when the customer is trying to define, e.g, the Actions or to add a new system. - The EN window on PCs crashs when on the PC the operator trys to modify the "Option" on the menu bar. Thank in advance for any help. Anna
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 714.1 | Try V1.6 | ZENDIA::DBIGELOW | Innovate, Integrate, Evaporate | Mon May 08 1995 21:06 | 19 |
The problems:
>- The Motif interface on DECstation does not display all the buttons (ex.
>cancel, apply, help,...) when the customer is trying to define, e.g, the
>Actions or to add a new system.
If my memory serves me correctly, this is a known bug and is being
fixed in version 1.6.
>- The EN window on PCs crashs when on the PC the operator trys to modify
>the "Option" on the menu bar.
I haven't heard of this one. Is your customer using eXcursion?
I've just tried what you described and I cannot get it to fail.
Dave
| |||||
| 714.2 | Motif Porblems part II | ROM01::NOFERINI | The best get better | Fri May 12 1995 12:18 | 18 |
Dave, yes my customer is using eXcursion 1.1. The real problem is that the customer likes very much to play with the softare and (I suppose) maybe the customer has changed something (and the customer does not remember what or he does not want to tell us). I can ensure you that the problem is real as I have seen the crash of the EN window on the PC. In the meanwhile,I am asking the customer to move to the next release of eXcursion; maybe the new installation can reset some dirty situation. Regarding the missing button on the Motif interface, when the PCM version 1.6 will be available to the customer? I would like to give them the offical kit, and not the FT. Thank you. Anna | |||||