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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

677.0. "console shutdown doesn't work correctly" by BACHUS::WILLEMSG (Geert Willems MCS-Belgium) Fri Apr 14 1995 09:05


	Hi,

	I have a customer with the following problem :
	PCM V1.5a, OpenVMS VAX V6.1 .

	Most of the time Console Manager can't shutdown all
	his processes. There's always some Console Ctrl xx
	that stays alive after doing CONSOLE SHUTDOWN.
	Is this already a reported problem ?
	How can I troubleshoot this ? (SDA>SH PROC/CH,SH PROC/LOCK ?)
	What kind of information do you need ?

	Any help is welcome.

	Rgds,

	Geert
T.RTitleUserPersonal
Name		DateLines
677.1CSC32::BUTTERWORTHGun Control is a steady hand.Fri Apr 14 1995 22:068
    Geert,
      I've had this happen a couple times too. It appears to be related to
    the same issue that was causing the RWMBX problem which is fixed in
    the upcoming 1.6 release. I can't see spending time debugging this 
    on 1.5 when 1.6 will more than likely fix it. 
    
    Regs,
      Dan
677.2V1.6 ?BACHUS::WILLEMSGGeert Willems MCS-BelgiumTue Apr 18 1995 10:5724
    
    Hi Dan,
    
    Thanks for the feedback. Indeed this customer(biggest Digital customer
    site in Europe) has the RWMBX problem. He has already activated
    the SET HIDDEN.
    But he still has a lot of problems. Higher management of this
    company is discussing about the future of Digital for them, more partically
    about PCM. First rumours are to go back to VCS ...and they know that
    VCS isn't supported anymore. Reply from the customer : We want
    something that works. We don't care if it isn't supported or not.
    
    I tried to convince them to wait on V1.6 of PCM. So, my big question
    when will this kit be available ? Simon or Phil can you give me an
    answer on this ?
    And is the console shutdown problem fixed in V1.6 ? I noticed also
    that some LTA devices are vanishing after CONSOLE SHUT.
    
    Help/advise is very much appreciated.
    
    Rgds,
    
    Geert
677.3YOSSAM::PHILIPAnd through the square window...Tue Apr 18 1995 11:2216
Geert,

  A V1.6 FT kit will be available anyday now, obviously we will only
  release it when we are satisfied that it is stable and works. If we
  were to give you what we have now, your customer would be even more
  upset with us than they are now!!

  One of the things holding up the FT kit is the shutdown problem, we
  are trying very hard to get it fixed.

  Yes, you will notice LTA devices vanishing after a shutdown, thats
  because we delete them! This is entirely normal behaviour.

Cheers,
Phil
677.4BACHUS::WILLEMSGGeert Willems MCS-BelgiumTue Apr 18 1995 11:34155
    
    Thanks for the feedback Phil.
    
    Hm the LTA part. I was to quick --> I meant that some LTA devices
    weren't disappearing of course. I'm currently logged in via x25 
    at customer site and a few LTA devices are inactive. See below :
    
    SUNCPT>mc latcp sh port
    
    Port Name  Port Type    Status         Remote Target
    (Node/Port/Service)
    ---------  -----------  ------------- 
    -----------------------------------------
    _LTA41:    Application  Inactive       SUNDS2/MODEM/
    _LTA5006:  Forward      Inactive       //
    _LTA5021:  Application  Inactive       SUNDS2/ITSHAM/
    _LTA5022:  Application  Inactive       SUNDS2/ITSKO1/
    _LTA5023:  Application  Inactive       SUNDS2/ITSKO2/
    _LTA5025:  Application  Inactive       SUNDS2/ITSPR1/
    _LTA5123:  Interactive  Inactive       //
    _LTA5124:  Interactive  Inactive       //
    _LTA5133:  Interactive  Inactive       //
    _LTA5137:  Interactive  Inactive       //
    _LTA5216:  Interactive  Inactive       //
    _LTA5217:  Interactive  Inactive       //
    _LTA5271:  Interactive  Inactive       //
    _LTA5272:  Interactive  Inactive       //
    _LTA5366:  Interactive  Inactive       //
    _LTA5367:  Interactive  Inactive       //
    _LTA5420:  Interactive  Inactive       //
    _LTA5441:  Application  Inactive       SUNDS2/ITSKO1/
    _LTA5444:  Application  Inactive       SUNDS2/ITSKO2/
    _LTA5486:  Application  Inactive       SUNDS2/ITSHAM/
    _LTA5507:  Interactive  Inactive       //
    _LTA5508:  Interactive  Inactive       //
    _LTA5529:  Application  Inactive       SUNDS2/ITSPR1/
    _LTA5555:  Interactive  Inactive       //
    _LTA5579:  Application  Inactive       SUNDS2/SABLE1/
    _LTA5582:  Application  Inactive       SUNDS2/SABLE2/
    _LTA5668:  Application  Inactive       SUNDS2/ITSPR2/
    _LTA5669:  Application  Inactive       SUNDS2/ITSPR3/
    _LTA5876:  Interactive  Inactive       //
    _LTA5877:  Interactive  Inactive       //
    _LTA6121:  Interactive  Inactive       //
    _LTA6122:  Interactive  Inactive       //
    _LTA6215:  Interactive  Inactive       //
    _LTA6216:  Interactive  Inactive       //
    _LTA6240:  Interactive  Active         //
    _LTA6241:  Interactive  Active         //
    _LTA6243:  Interactive  Active         //
    _LTA6246:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6247:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6247:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6250:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6251:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6252:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6253:  Interactive  Active         //
    _LTA6260:  Interactive  Active         //
    _LTA6262:  Application  Active         SUNDS2/BERTJE/
    _LTA6263:  Interactive  Active         //
    _LTA6264:  Application  Active         SUNDS2/ITSFE1/
    _LTA6265:  Application  Active         SUNDS2/ITSFE2/
    _LTA6266:  Application  Active         SUNDS2/ITSBE1/
    _LTA6267:  Application  Active         SUNDS2/ITSBE2/
    _LTA6268:  Application  Active         SUNDS2/ITSHAL/
    _LTA6269:  Application  Active         SUNDS2/SABLE3/
    _LTA6270:  Application  Active         SUNDS2/SUNBE/
    _LTA6271:  Application  Active         SUNDS2/SUNDEV/
    _LTA6272:  Application  Active         SUNDS2/ITSPR2/
    _LTA6274:  Application  Active         SUNDS2/ITSPR3/
    _LTA6275:  Application  Active         SUNDS2/ITSHAM/
    _LTA6276:  Application  Active         SUNDS2/SABLE1/
    _LTA6277:  Application  Active         SUNDS2/ITSKO1/
    _LTA6278:  Application  Active         SUNDS2/SABLE2/
    _LTA6279:  Application  Active         SUNDS2/ITSKO2/
    _LTA6280:  Application  Active         SUNDS2/SUNMIS/
    _LTA6281:  Application  Active         SUNDS2/ITSPR1/
    _LTA6283:  Application  Active         SUNDS2/SUNPRO/
    _LTA6285:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6286:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6289:  Application  Active         LAT_08002B3D646D//X$SERVER
    _LTA6291:  Application  Active         LAT_08002B3646F3//X$SERVER
    _LTA6292:  Application  Active         SUNDS2/SUNFEB/
    _LTA6293:  Interactive  Active         //
    _LTA6294:  Application  Active         LAT_08002B3646F3//X$SERVER
    _LTA6295:  Application  Active         SUNDS2/SUNPR1/
    _LTA6297:  Forward      Inactive       LATCP$MGMT_PORT//
    
    
    SUNCPT>console status/all
        ------SYSTEM------ ---PID--- STATE -BYTES- -LINES- EVENTS
    ------USER------
    1   BERTJE             00006D77   LYE        0       0      0
    2   ITSBAD             00006D77   PYE     1.8K      44      0
    3   ITSBE1             00006D77   LYE    18.6K     444      0
    4   ITSBE2             00006D77   LYE     9.0K     216      0
    5   ITSDIE             00006F7B   PYE    12.5K     300      0
    6   ITSFE1             00006F7B   LYE        0       0      0
    7   ITSFE2             00006F7B   LYE        0       0      0
    8   ITSHAL             00006F7B   LYE        0       0      0
    9   ITSHAM             0000737C   LYE        0       0      0
    10  ITSKO1             0000737C   LYE        0       0      0
    11  ITSKO2             0000737C   LYE    50.0K    1.4K      0
    12  ITSPR1             0000737C   LYE    10.6K     360     11
    13  ITSPR2             00007F76   LYE     3.9K      94     10
    14  ITSPR3             00007F76   LYE     3.8K      93     12
    15  SABLE1             00007F76   LYE        0       0      0
    16  SABLE2             00007F76   LYE      225       2      3
    17  SABLE3             00007B75   LYE        0       0      0
    18  SUNBE              00007B75   LYE     2.5K      57      2
    19  SUNCH              00007B75   PYE     1.4K      35      0
    20  SUNCH2             00007B75   PYE     1.8K      44      0
    21  SUNCPT             0000527F   PYE   186.2K    4.4K      1
    22  SUNDEV             0000527F   LYE     3.2K      74     10
    23  SUNFEB             0000527F   LYE    63.8K    1.4K    282
    24  SUNFEF             0000527F   PYE     7.9K     184     28
    25  SUNFEN             00007478   PYE    22.4K     519     95
    26  SUNMIS             00007478   LYE    13.5K     393      0
    27  SUNPR1             00007478   LYE    22.4K     434     27
    28  SUNPRO             00007478   LYE    36.6K     900     65
    29  SUNUK              00006C7A   PYE    43.6K    1.4K      0
    30  SUNUK2             00006C7A   PYE   244.6K    5.8K    813
    
    
    
    
    SUNCPT>console status
                           POLYCENTER Console Manager Summary
                                         Totals
    
    
    Configured Systems:  30 User disabled:   0
    Active Systems    :  30 (D:000 P:009 L:021 T:000)   Unreachable: 000
    Active Users      :   0 (Connect/Monitor: 000 C3: 000 Event sources:
    010)
    
    CM pid ........: 00007E74 V1.5-006         Uptime:   0 01:11:03
    ENS pid .......: 00003F73 V1.5-006         Uptime:   0 01:11:06
    
    Total bytes ...: 768.7K       (0)         Ave bps:   180.32
    Total lines ...: 18.8K        (0)         Ave lpm:   264.03
    Total events ..: 1363         (0)         Ave epm:    19.18
    Total actions .: 14           (0)         Ave aph:    11.82
    Active actions : 6                 Failed actions : 3
    
       Crit: 2  Maj: 1227  Min: 1  Warn: 0  Clr: 133  Ind: 0
    
    
    	If you need extra info, please let me know. I will be logged
    	in the whole day for other PCM problems at customer site.
    
    	Thanks & Rgds,
    
    	Geert
677.5YOSSAM::PHILIPAnd through the square window...Tue Apr 18 1995 12:008
Geert,

  Well, if the controllers are not shutting down properly and your
  customer is stop/id'ing them, then you will get all these LTA
  devices left around.

cheers,
Phil