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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

462.0. "DEC 3000/800 TELNET Link Loss - Help!" by 35210::ZIGLER (Tom Zigler 435-7979) Thu Nov 03 1994 19:57

We are running CM V1.5 (CONSOLEECO1015 applied) on a VAX/VMS V6.1 host with 
TELNET links to DEC OSF/1 systems, including a DECpc AXP150 and DEC 
3000/800 OSF/1 V2.0B client systems connected to a DECserver 700.

We can successfully shutdown/startup the DECpc AXP 150 system from the 
CM VAX Host with the connection staying up correctly once this client 
system boots.

However, with a DEC 3000/800 OSF/1 client system connected to 
the same DECserver 700 (with matching port characteristics as the DECpc 
AXP 150), we experience the following problem:

Once we perform a # shutdown -r now from a C3 window, we lose the CM 
TELNET connection even after the DEC 3000/800 system has rebooted.  The 
only way to recover is to shutdown the CM software and restart it - ugh!

Any ideas?  Our test seems to rule out any problem with the DEC OSF/1 
operating system itself.

Please advise.

			\Thanks in Advance
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462.1CSC32::BUTTERWORTHGun Control is a steady hand.Thu Nov 03 1994 21:3621
    >Once we perform a # shutdown -r now from a C3 window, we lose the CM
    >TELNET connection even after the DEC 3000/800 system has rebooted.  The
    >only way to recover is to shutdown the CM software and restart it -
    >ugh!
    
    I want to make sure I understand you. You click a CONNECT window
    from the C3 and you are entering  shutdown -r now in the
    CONNECT window correct?
    
    >Any ideas?  Our test seems to rule out any problem with the DEC OSF/1
    >operating system itself.
    
    There must be *something* different with the consoles on these two
    systems then. Do you have a VMS disk on these systems that you could
    boot from or do you have an OpenVMS AXP 6.1 distribution that you could
    use to boot the standalone VMS environment from? I would like to
    see if you still lose the link when booted into VMS.
    
    Regs,
      Dan
    
462.2OPG::PHILIPAnd through the square window...Fri Nov 04 1994 09:519
Tom,

  You dont have modem signals on this system do you, this
  is the only thing I can think of that would cause the
  symptoms you are seeing, however, you should not have
  to shutdown PCM it should recover the connection itself.

Cheers,
Phil
462.3Modem Control Enabled CulpritGEC013::ZIGLERTom Zigler 435-7979Mon Nov 07 1994 17:299
    re: .2
    
    Phil, thanks for suggesting that we check the modem control parameter
    which was enabled rather than disabled.  Once we disabled modem control
    the shutdown/startup cycle worked fine.
    
    Many thanks!!
    
    Tom Z.