T.R | Title | User | Personal Name | Date | Lines |
---|
454.1 | | OPG::PHILIP | And through the square window... | Thu Oct 27 1994 13:36 | 18 |
|
So, you have at some point either:
1) Removed an event from your PCM database, or
2) Added an event but not restarted the C3
I would doubt that it is the latter as the C3 should reload
the events when it gets a reconfigure event.
You get this message because the C3 knows nothing about the
event so cant display anything!!
Now the fact that it is in your DECterm window and not a popup
window should be fixed and we will take a look at it.
Cheers,
Phil
|
454.2 | need to review CM events | DARGLE::COUGHLAN | | Thu Oct 27 1994 15:58 | 11 |
| I thought the option EVENT HISTORY from the console manager submenu was to
display events for the CONSOLEMANAGER system itself, i.e. all CM internal events
or is there another way to get at the data in the consolemanager logfiles ?
I'm almost certain I have not changed any of these events. I have shutdown CM and
the C3 window but still have the problem. How can I fix this or find the event
(or lack of one) which is causing the failure.
Thanks,
Dave.
|
454.3 | Should work | ZENDIA::DBIGELOW | Innovate, Integrate, Evaporate | Thu Oct 27 1994 18:32 | 9 |
| Dave,
You are talking about the pulldown menu on teh top menu bar, correct?
If so, then it should display all console manager events such as
startup, shutdown, console link missing, etc.
You haven't by any chance deleted thses from the database?
|
454.4 | no events deleted | DARGLE::COUGHLAN | | Fri Oct 28 1994 11:19 | 11 |
| From the C3 window, I select the first option on the COMMANDS menu, CONSOLE
MANAGER which gives a sub-menu and then select the third option Event History.
This option produces a window with no events displayed and a message is output
to my decterm session "Event no longer in database".
I have 17 CM events and 17 CM events in the CM scan. This system is not complex
and there is only one system connected to it. It is on EASYNET.
Thanks,
Dave
|
454.5 | | OPG::PHILIP | And through the square window... | Fri Oct 28 1994 11:30 | 11 |
| Dave,
There is definately something a little wierd as lokking at the
source code reveals that the message you see should have an event
name embedded in it e.g "Event LOGIN_001 no longer in database".
Can you copy the log files for the system concerned to OPG:: and
mail me when its done.
Cheers,
Phil
|
454.6 | sort-of fixed | 41775::COUGHLAN | | Fri Feb 24 1995 16:50 | 11 |
| This problem was fixed in the MUP but the fix has caused a different problem.
When you are in the window which displays the CM events and use the arrow keys
to load new events, the C3 window itslef will eventually hang. Select the option
Console Manager, then select event history which will display a separate window
with the latest CM events. Use the UP arrow display in this window to load
events until all events have been loaded. The dismiss button will not work and
the C3 window will hang.
Regards,
Dave.
|
454.7 | | OPG::PHILIP | And through the square window... | Fri Feb 24 1995 17:21 | 7 |
| Dave,
Can you get this IPMT'd, please resupply your all your log files
and we (I) will take a look.
Cheers,
Phil
|
454.8 | How to IPMT | 41775::COUGHLAN | | Mon Feb 27 1995 09:12 | 7 |
| Phil,
Can you tell me how to IPMT a problem. I presume there is a process for doing so.
Thanks,
Dave.
|
454.9 | | OPG::PHILIP | And through the square window... | Mon Feb 27 1995 10:48 | 7 |
| Dave,
Call your nearest CSC and log a call, tell them you want it
escalated to engineering.
Cheers,
Phil
|