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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

452.0. "Prblm w Action Mail" by SWETSC::EKLUND (Cheer up, the worst is yet to come) Wed Oct 26 1994 13:19

Hi,

    I have a customer, running PCM V1.5, who has problem setting up action 
    mail. After creationof a filter (for details see below) he receives no 
    mail when any of the events occur but if he chooses the CM internal 
    subsystem he gets one. Can anybody shed some light to this ?

    regards
    Johan


Filter Name      = MAIL-ERARASK
    Information = Skickar MAIL till C-O Rask.
    Interval = 1000 seconds
    Event Interval = 0 seconds
    Filter 4 events
      BUGCHK_001    FATAL_BUG_CHECK
      HALTED_002    Systemet_har_haltat.OK_?
      MOUNT-REQ    Mount-request.
      TEST-PMAIL    Test av Pmail ifr�n PCM.
    Filter all classes
    Filter 8 systems
      GAER13    PATHWORKS-SERVER
      GAERA1    CM,TR/JR
      GAERA2    MAS,TR /JR Link&RSAmm
      GAERA4    M3100. V�XEL-DATOR, ACB 
      GAERA5    BARTRACK,VCS,INTERACT
      GAERA6    PW-SERVER BRYN�S
      GAERA7    UTV.-MASKIN
      GAERA9    RESERV F�R GAERA5
    Filter 0 SubSystems
    Filter all groups (1)
    Notify regardless of event priority
    Actions: (1)
      Action 1: Mail    Mail an event to a User
        Information : 
        Schedule:
            Run at any hour on any day
        User data passed to action:
            GAERA8::RASK


Action Name      = Mail
    Information  = Mail an event to a User
    Command      = console$mail
    Activate once for EACH event and EACH userdata item
    Argument list:
      Arg 1  = Event Name
      Arg 2  = Event Class
      Arg 3  = Event Information
      Arg 4  = Event Text
      Arg 5  = Event Priority
      Arg 6  = Event Time
      Arg 7  = Event source (System)
      Arg 8+ = User data

    
T.RTitleUserPersonal
Name
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452.1OPG::PHILIPAnd through the square window...Wed Oct 26 1994 14:0561
Johan,

  A small tutorial on filters should fix your problem...

  I have explained this before, but its worth doing again, its also
  easier to explain relative to the DECwindows editor, so, in the
  DECwindows editor, the filter box has the following buttons...


  Events...  Systems...
                        Subsystems... Priorities...
  Classes... Groups...

  These buttons have associated "All xxxx" buttons associated with
  them which when deselected make these buttons active.


  Now, when ENS gets an event, the following occurs....

  If the new event matches ...

      one of the EVENTS selected OR one of the CLASSES selected

  AND the new event matches

      one of the SYSTEMS selected or one of the GROUPS selected

  AND the new event matches

      one of the SUBSYSTEMS selected

  AND the new event matches

      one of the priorities selected

  AND the new event is not one which previously occurred within the
      event interval set 

  AND the new event is not within the interval set

  THEN dispatch all the actions listed

  BUT ONLY IF they are within their individual hours for the current
              day of the week.

  The AND and OR parts are significant, so if you have class X of
  which events A and B are members, then you only need to select
  the class X, deselect the "All events" button and DO NOT select
  any events in the "Events..." dialog. So, an event will match if
  its name matches one which is selected (in this example none are
  selected) OR its class matches one of the classes selected (in
  this case class X).

  --- End Of Lesson ---

  So, in your customers case, the filter match will fail because they
  have not selected any subsystems, they should select all subsystems
  unless they are only interested in a specific one!

Cheers,
Phil
452.2CSC32::BUTTERWORTHGun Control is a steady hand.Wed Oct 26 1994 19:338
    YoUIn addition to what Phil said, you may be getting bit by a bug in
    the character cell editor. If you use the CC editor to modify a
    filter it has the nasty habit of setting several of the fields so that
    they filter 0 items. it does this if you walk through all the prompts
    and take the default response.
    
    Regs,
      Dan
452.3Thanks to both of you. /JohanSWETSC::EKLUNDCheer up, the worst is yet to comeMon Oct 31 1994 09:591