Title: | POLYCENTER Console Manager |
Notice: | Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS: |
Moderator: | CSC32::BUTTERWORTH |
Created: | Thu Aug 06 1992 |
Last Modified: | Fri Jun 06 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 1541 |
Total number of notes: | 6564 |
Hello - I don't know where to go with this one, so the following will be text from questions I have already asked the customer about this ENS problem. "The problem seems systemic in that once it starts happening, it happens to all actions (regardless of nature) that ENS tries to start. Existing connections to ENS (processes that have been around for awhile) continue to work fine and receive events. ENS seems unable to start new instances of any actions. Once the problem starts happening, the actions fail to start regardless of which node triggers the events. It happens to all new instances of all actions and all filters for all nodes and all events, once it starts happening. A little investigation (and defining CONSOLE$DEBUG to be TRUE in the startup procedure) tells me the following things: 1. Files to run the action are created in CONSOLE$TMP, but the files are empty (0/0 blocks). The files are not deleted or purged, but continue to build up. 2. The file CONSOLE$TMP:CONSOLE_NOTIFY_OUTPUT.LOG shows the following messages (for example): CONSOLE$ENS_DAEMON: Failed to create file CONSOLE$TMP:Multi-Line__002.COM for action The messages repeat for every action that ENS fails to start. " The customer has to shutdown and restart PCM in order to recover full functionality of ENS. Any clues or additional troubleshooting tips? Thanks in advance, Connie
T.R | Title | User | Personal Name | Date | Lines |
---|---|---|---|---|---|
396.1 | OPG::PHILIP | And through the square window... | Thu Sep 08 1994 11:25 | 22 | |
Connie, I havnt seen this before, is there enough disk space to create the files in the tmp directory? According to the code, this message is as a resulkt of the following... if ((fp = fopen (running->actfile, "w")) == NULL) { fprintf(stderr,"%s: Failed to create file %s for action\n", CM_ENS_DAEMON_IMAGE, running->actfile); ... etc... So, it would appear that that we cant open the file for some reason, I will add an extra bit to the error message to output the errno value, this will go into the final (not the one I sent you details on) patch kit, so, maybe your customer could install that next week and see what happens. Cheers, Phil | |||||
396.2 | CSC32::C_TOWNSEND | Thu Sep 08 1994 17:55 | 9 | ||
Phil - The question has been asked about sufficient disk space, and the customer assures me that free space is not an issue. Send me mail when you have a kit that we can use to debug the problem. Since this is an intermittent problem, the feedback timeframe is unpredictable. Thanks again, Connie |