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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

280.0. "Unable to open console for system BTL - Permission denied" by CSC32::J_COFFEY () Thu Jun 09 1994 23:28

    Hello,
    
    I have a customer running Polycenter Console Manager version: 
    V1.0-061 on a Decstation 5000/200 (Ultrix 4.3a).  He gets an error when
    trying to access the console device of a VAX 4500 (vms 5.5-2).  The
    error is repeated:
    
    Unable to open console for system BTL - Permission denied
    Unable to open console for system BTL - Permission denied
     
    
    I have not been about to find out much about this error.  What is 
    causing it?  How can it be avoided?
    
    
    Any help would be appreciated.
    
    
    Joanne Coffey 
    VAST-AMT
    CSC, Colorado Springs
    dtn:592-4231
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280.1OPG::SIMONFri Jun 10 1994 17:2724
Joanne,
        what sort of connection are you using from PCM to the managed host?

Permission denied is probably being reflected back from the attempt to open
the device which is managing the system.

If it is LAT chaeck the things like LAT group codes on PCM host match the server
and server port values.

Check the port is set up access remote.

Check somethin else has not already got a connection open to the port.

If it is TELNET 

again check the access remote.

Is the TELNET listener enabled and mapped to the physical port.

If still in trouble, export the PCM database and send me a copy along with the
terminal server charecteristics.

Let me know how you get on.
Cheers Simon....
280.2I think it's a LAT connection...CSC32::J_COFFEYFri Jun 10 1994 18:069
    
    Simon,
    
    Thank you for the speedy reply.  I will get this info to the customer 
    and let you know what the outcome is.
    
    Thanks again.
    
    Joanne Coffey