T.R | Title | User | Personal Name | Date | Lines |
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693.1 | Re: RE - Error Sup ing Files | SMURF::FILTER | Automatic Posting Software - mail to flume::puck | Fri Apr 15 1994 15:18 | 30 |
| Date Of Receipt: 15-APR-1994 11:17:52.19
From: WASTED::"[email protected]" "15-Apr-1994 0818"
To: [email protected]
CC: [email protected], [email protected], [email protected]
Subj: Re: RE - Error Sup'ing Files
Paul,
Unfortunately, there isn't a single listing of SUP error messages
that I am aware of and, like other UNIX software, SUP just tells
you what it was doing when it encountered an error.
This message (error reading setup reply from file server) means that
an I/O error or timeout occurred in the initial phase of updating
the collection. The client has located the server and they have
exchanged some data to just handshake at this point and now they
are starting the "meat" of the conversation re: the details of
the collection involved.
My expectation is that this is indicative of a) a transitory network
event or b) non-responsiveness of the server. I would proactively
verify that the file protections and ownerships of both the paths
to the collection data and to the sup description data themselves
are correct. The only way I know how to do that is to eyeball it.
Is this a hard fault or a one-time event?
Regards,
Myles Connors
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693.2 | Re: RE - Error Sup ing Files | SMURF::FILTER | Automatic Posting Software - mail to flume::puck | Fri Apr 15 1994 15:22 | 24 |
| Date Of Receipt: 15-APR-1994 12:55:18.29
From: KRISIS::hantman "Paul C. Hantman OSG Test Tools"
To: [email protected]
CC: [email protected], [email protected], [email protected]
Subj: Re: RE - Error Sup'ing Files
Hi,
Thanks for the quick response.
I checked the server and all file protections, ownerships and groups appear to
be correct. The only possible exception is that the file
src/kxct.conf, which is a symbolic link to the file
config/kxct.conf.src.alpha_OSF1, was readable by "others". I reset
the file permisions to 664. As a matter of fact, every once in a while
I notice that the permissions for that file are modified. It's not
something I'm doing
explicitly. Is there any reason this might be happening?
This is the only time I have seen this error so hopefully this is a transitory
network event.
-Paul
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693.3 | Re: RE - Error Sup ing Files | SMURF::FILTER | Automatic Posting Software - mail to flume::puck | Tue Apr 19 1994 11:53 | 64 |
| Date Of Receipt: 19-APR-1994 08:39:21.85
From: KRISIS::hantman "Paul C. Hantman OSG Test Tools"
To: KRISIS::odehelp
CC: decwet::jdaddamio, KRISIS::hantman
Subj: Re: RE - Error Sup'ing Files
#Paul,
#>The basic problem is that palo alto cannot sup the pool. They've been getting
#>the error "error reading setup reply from file server". When I noticed this
#>problem I looked at the pool and everything seemed to look okay except that
#>the permissions for the file config//kxct.conf.src.alpha_OSF1 were changed.
#>I just thought the two might be related, I am not doing anything that I
#>know of at this end that would cause the permissions to be modified.
#Let's start at the beginning. Are you running sup on their node?
#I don't see how you can help them without logging into their node.
I have not been running sup on their system, they have and I get mail when sup
fails ."notify" in the coll.list file has been set to send me mail along with
the pool admin. at pa.
I have asked them to run check_ode on monterio.
#>check_ode output follows:
#>#########################################################################
#>Check_ode for ODE-II V2.0 -- $Revision: 1.1.8.3 $
#>Mon Apr 18 14:53:21 EDT 1994
#>Using logfile=tmp16895.logfile
#>/usr/sde/tools/alpha_OSF1/bin/check_ode[23]: tmp16895.logfile: cannot create
#I don't know how that script behaves if it script can't write a logfile.
#It's output here is certainly incomplete and abnormal.
#Rerun check_ode a) in a directory where you have write priveleges and using
#-debug option to find out what's going on.
I have re-run check_ode with the sup_server option. The results follow:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Check_ode for ODE-II V2.0 -- $Revision: 1.1.8.3 $
Tue Apr 19 08:38:11 EDT 1994
Using logfile=tmp6628.logfile
Checking sup server troi.zk3.dec.com Tue Apr 19 08:38:11 EDT 1994
Info -- troi.zk3.dec.com: Sup server Load=0
Error No. 1 ---------- Tue Apr 19 08:38:15 EDT 1994
troi.zk3.dec.com: processes /usr/bin/supfilesrv /usr/sbin/supfilesrv /etc/su
pfilesrv not running
Sup server error count is 1
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I ran ps and found that supfilesrv had been running, but was now idle.
#Might be a good idea to run check_ode on their node too.
I have also asked pa to run check_ode on their system.
#John
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