Conference 44.370::system_management

    HA!. So much for EASE. LSE2.2 is supplied in EASE for VMS V5.1-1.
    
    Tony

    
    you will probably find that VMS V5.1-1 is nolonger supported either :^)

    Strange, this one, as the EASE V5.3 documentation still shows LSE V2.2
    as the suported version.
    
    I'll check to see when LSE V3.0 is/was available in Europe.
    
    Peter.
    

    I've checked on ESSB VTX, and LSE V3.0 isn't shipping in Europe;
    it isn't even shown as an expected product.
    
    I'll check further.
    
    Peter.
    

	Although notes conferences can be of great help, for the "official" UK
	posistion for what is/is not supported, your TSC should be able to
	let you know.
	Don't you have access to the STARS database that Customer Services use?

	How products do/do not get into the migration, and so what is supported
 	by ADG may not be as advanced as this.  
	This is another matter altogether. If anyone is interested, and has
	any ideas on how to improve this, I am always open to suggestions to 
	discuss and put forward. Mail me, or phone on 7-830 4970

	Heather

	PS The SPD only mentions LSE 2.3 not 3.0

     re .5;

	>Although notes conferences can be of great help, for the "official" UK
	>posistion for what is/is not supported, your TSC should be able to
	>let you know.
    
    Thanks for that info, Heather, but we are a mainly European Group;
    the UK part is relatively small here (although we try not to
    forget them!) The UK TSC have very little knowledge of the position
    in other European subs (which is what you'd expect; they're busy enough
    just with the UK!).
    
	>Don't you have access to the STARS database that Customer Services use?
    
    Yes, thank you, we do.

	>How products do/do not get into the migration, and so what is supported
 	>by ADG may not be as advanced as this.  
    
    Correct. The methodology for inclusion or exclusion in EASE (which is
    the real issue here) is not that simple or straightforward.
    
	>This is another matter altogether. If anyone is interested, and has
	>any ideas on how to improve this, I am always open to suggestions to 
	>discuss and put forward. Mail me, or phone on 7-830 4970

    Thanks for the offer, Heather, but I'd remind all ADG people to make
    use of the local consultancy group as the appropriate channel for
    this kind of suggestion.
    
    Peter.
    

    
>    Thanks for that info, Heather, but we are a mainly European Group;
>    the UK part is relatively small here (although we try not to
>    forget them!) The UK TSC have very little knowledge of the position
>    in other European subs (which is what you'd expect; they're busy enough
>    just with the UK!).
 
      Digital supplies support for it's software depending on licence.
      The licence for Digitals software running on hardware located in the UK is
      the UK TSC, as that is where your software licenses will be registerd.
      The original note said there was no official Digital support for LSE 2.2 
      running on your clusters in the Crescent. The channel for you to check 
      this would be the UK TSC.

>	>This is another matter altogether. If anyone is interested, and has
>	>any ideas on how to improve this, I am always open to suggestions to 
>	>discuss and put forward. Mail me, or phone on 7-830 4970
>
>    Thanks for the offer, Heather, but I'd remind all ADG people to make
>    use of the local consultancy group as the appropriate channel for
>    this kind of suggestion.
 
	As the UK EUC Programme Manager I am involved with many of the
	procedures and products in this space. As people resident in the UK, 
	and receiving these services, you may still want to contact me.
	Wouldn't VTX V4 presentation facilities help with teleconferencing?
	Wouldn't 2.3 ALL-IN-1 have helped with productivity if you had it sooner?
	Wouldn't 2.4 with a DDIF bridge help with sending/editing etc. of 
	DECwindows documents on a VTxxx?
	Would client/server interfaces give you greater flexability, especially
	using ALL-IN-1 desktop for the PC, or ALL-IN-1 desktop for DECwindows?
	Wouldn't it be nice to run DECwindows on a cluster - supported?
	Wouldn't it be nice to implement RDB "mandatory" patches immediately?

   	Do you have any suggestions that might help speed up the availability
	of these products once they have been released by SSB?

	Heather    

    re .7;
    
    Heather, these issues are primarily EASE related.
    
    Please contact the EASE project manager to discuss them.
    
    This is *not* the appropriate forum for this kind of discussion.
    
    Regarding the specific LSE problem, and any other similar kind of
    problem - the appropriate channel to try and solve this kind of problem
    is by either logging a call with the I.S. help desk on 4040, or
    contacting the Consultants Group, or System Management. By all means
    try "unofficial channels" like Notes conferences, as we all know they
    can be useful, but in general they are not an official support tool.
    
    ------------------------------------------------------------
    
    Regarding EASE; I say again, and for the last time, this is not the
    right place to discuss the overall EASE project, and the process for
    inclusion or exclusion of products.  This is an appropriate
    forum to discuss the impact of EASE on ADG here at UCG.
    
    ------------------------------------------------------------
    
    Peter.
    

>    Heather, these issues are primarily EASE related.
>    
>    Please contact the EASE project manager to discuss them.

	I did not mention EASE, and specifically stated it was another matter,
	but, as you brought this up, 
	I represent the UK position on End User Computing tools for the
	migrations, I also stand in for the UK EASE project manager ("Mr. 
	Migration") when needed.
	I was asking for input and suggestions from people in the UK who use 
	these products (I regularly ask the Regional IS managers and planners/
	strategists). My suggestions/recommendations for change go to 
	John Harrison, who leads the migration task force, not Jim Kirk, who is
 	responsible for putting together some of the products into an EASE kit,
 	and distributing it.

	As the people who read this notes conferences use the end user services
	provided by IS in the UK , I thought they may have some suggestions 
	that may help.    
    
>    Regarding the specific LSE problem, and any other similar kind of
>    problem - the appropriate channel to try and solve this kind of problem
>    is by either logging a call with the I.S. help desk on 4040, or
>    contacting the Consultants Group, or System Management. By all means
>    try "unofficial channels" like Notes conferences, as we all know they
>    can be useful, but in general they are not an official support tool.
 
	I was trying to help, to point you in the direction of the official
	support route, and where you could find the information that was being
	requested. If you have contacted 4040, then they will have used the 
	official channel - the TSC.

>				  This is an appropriate
>    forum to discuss the impact of EASE on ADG here at UCG.
 
	Okay, I'll start a new topic with this heading.


	Heather   

I seem to remember that the position with our main development clusters is that
if we want a product that is not field test and will not impact other people 
(highly unlikely with LSE) then we can have it regardles of EASE (sic).

This in mind, surely we are not discussing ease but more the tailoring 
of our systems to our needs!

Mark

    re .10;
    
    That's right, Mark - but LSE V3.0 isn't released on this side of the
    pond!!!
    
    Peter.
    

over the weekend, as part of the VMS upgrade.

At this stage, we've no plans to upgrade LSE on CURRNT or PASTIT, though,
so .0 (Ian Crossley0 is still out of luck...

Peter.