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| Title: | system management communications forum |
|
| Moderator: | CHEST::THOMPSON |
|
| Created: | Fri Mar 21 1986 |
| Last Modified: | Thu Jul 08 1993 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 490 |
| Total number of notes: | 2018 |
248.0. "ASSETS LIBRARY SURVEY" by CURRNT::DAW (VTX does it with pages !!) Tue Jun 06 1989 17:50
this note is also entered in the ISTOOLBOX notes conference.
Hi everyone,
I thought this survey may be of interest to some or even all of
you.
Point 11 asks, whether we check whether code has already been written
to perform a task, before re-inventing the wheel - I have seen a
fair bit of this since joining the company.
I myself have found some of the assets invaluable, and have used
them in my development projects and in general around my accounts.
Requests for assets can be made to the European assets library through
European VTX.
Most of the assets available have either full or limited support,
which is speedy and the quality of the support is excellent.
For all those who don't already know of the libraries existance
Perhaps it could be in your and even ADG's interest to have a look
at the libraries.
If anyone is interested, their is an ASSETS library notes conference.
Press kp7 to add this conference to your notebook.
Anyway here's a copy of the survey - if your interested.
Regards,
Rob
From: SHIRE::TOUCAN "Management Science Postmaster 06-Jun-1989 1653" 6-JUN-1989 16:10:22.56
To: FOOT::DAW
CC:
Subj: ASSETS USERS SURVEY
Dear ASSETS User,
The European ASSETS Program and Libraries have been in existence
for over a year. It is our aim to provide you with the best
quality on the overall offering, the ASSETS packages themselves
and the associated support.
Therefore, we would very much appreciate if you would take a
couple of minutes to fill in the attached questionnaire. It is
only through your feedback that we will be able to continuously
improve our service and to satisfy your business needs.
THANK YOU FOR TAKING THE TIME TO FILL IN THE
QUESTIONNAIRE.
This survey is organised by Management Science (EHQ Geneva) who
will insure that all information remains anonymous.
However, if you wish and/or expect an answer to your comments,
just leave your name and location in the relative fields and your
comments will be passed on to the ASSETS Team.
If you need help in filling that questionnaire do not hesitate to
contact Management Science:
Guy-Roland Perrin @GEO 821-4224
or Nicolas Aune @GEO 821-4030.
Please feel free to either return the questionnaire by electronic
mail or hard-copy before JUNE 30, 1989 to Management Science.
The European ASSETS Team.
Name (optional) : __________________________________
Location (optional) : _________ DTN : ___ - ______
Country Code (2 letters code): ____
European Headquarters: Yes [ ] No [ ]
Function: SWAS [ ] IS [ ]
INT'L ENGINEERING [ ] SALES [ ]
MARKETING [ ] F/S [ ]
OTHER [ ]
1. How did you learn about ASSETS?
Please tick the appropriate box(es).
- Country ASSETS Program Manager [ ] a
- Colleague [ ] b
- My Manager [ ] c
- European VTX Menu [ ] d
- European ASSETS Library [ ] e
- Other (Please specify) [ ] f
-........................................-
2. What knowledge do you have of ASSETS in general?
Please tick the appropriate box.
None Fair Good Very Good Excellent
1 2 3 4 5
[ ] [ ] [ ] [ ] [ ]
3. How often do you access the European ASSETS Libraries?
Please tick the appropriate box.
A = More than once a week B = Once a week
C = Once a month D = Once
A B C D
3a. Business, Office and Information Systems Library [ ] [ ] [ ] [ ]
3b. Manufacturing/Technical Application Library [ ] [ ] [ ] [ ]
3c. Network/Communication/Systems Library [ ] [ ] [ ] [ ]
4. Do you still access the Corporate ASSETS Libraries?
Please tick the appropriate box:
Yes [ ] No [ ]
If yes, please specify why...............................................-
-........................................................................-
-........................................................................-
5. How many packages have you copied?
Please tick the appropriate box.
None 1 2 3 4 or more
[ ] [ ] [ ] [ ] [ ]
6. What did you use the package for?
Please tick the appropriate box(es).
- Internal project a [ ] - Customer Solution d [ ]
- Stand-alone project b [ ] - Demo e [ ]
- Knowledge Transfer c [ ]
7. How do you use the ASSETS support?
Please tick the appropriate box(es)
- Pre-Sales a [ ] - Usage Support c [ ]
- Post Sales (bug reports) b [ ] - Have not used ASSETS support d [ ]
- Was not aware that support is available e [ ]
8. Are you satisfied with the support provided by the ASSETS Libraries?
Please tick the appropriate box.
1 = Dissatisfied 2 = Somewhat dissatisf. 3 = Satisfied 4 = Very satisfied
1 2 3 4
a. Business, Office and Information Systems Library [ ] [ ] [ ] [ ]
b. Manufacturing/Technical Applications Library [ ] [ ] [ ] [ ]
c. Network/Communication/System Library [ ] [ ] [ ] [ ]
. If you are dissatisfied, please indicate why..............................-
-...........................................................................-
-...........................................................................-
9. "I am satisfied with the current portfolio and the packages add value to my
day-to-day business"
Please tick the appropriate box.
1 = Disagree 2 = Disagree somewhat 3 = Agree somewhat
4 = Agree 5 = Strongly agree
1 2 3 4 5
a. Business, Office and Information Systems. [ ] [ ] [ ] [ ] [ ]
b. Manufacturing/Technical Applications [ ] [ ] [ ] [ ] [ ]
c. Network/Systems Applications [ ] [ ] [ ] [ ] [ ]
If you are not satisfied, which packages would you like to see added
(please specify)............................................................-
-...........................................................................-
10. How would you rate the quality of the ASSETS packages?
Please tick the appropriate box.
1 = Poor 2 = Fair 3 = Good
4 = Very Good 5 = Excellent
1 2 3 4 5
a. Business, Office and Information Systems Library [ ] [ ] [ ] [ ] [ ]
b. Manufacturing/Technical Applications Lybrary [ ] [ ] [ ] [ ] [ ]
c. Network/Communication/System Library [ ] [ ] [ ] [ ] [ ]
If you are not satisfied, please indicate why
-...........................................................................-
-...........................................................................-
11. In our unit/district, we are doing the following ASSETS activities:
Please tick appropriate box(es).
. Sales and Advisory Specialists actively use them [ ] a
. ASSETS are included in the ACT demos [ ] b
. We verify for each project whether one or more ASSETS
packages can be used [ ] c
. None [ ] d
. Other, please specify....................... [ ] e
12. What would you like to see improved in relation to ASSETS?
Please complete with your suggestions and rank by priority:
1 = Unimportant 2 = Somewhat Important 3 = Important 4 = Very Important
PRIORITY
1 2 3 4
[ ] [ ] [ ] [ ] a. Submissions............................................-
-......................................................-
[ ] [ ] [ ] [ ] b. Access to libraries....................................-
-......................................................-
[ ] [ ] [ ] [ ] c. Information on packages available......................-
-......................................................-
[ ] [ ] [ ] [ ] d. Pricing................................................-
-......................................................-
[ ] [ ] [ ] [ ] e. Other..................................................-
-......................................................-
THANK YOU FOR YOUR COLLABORATION AND
FOR RETURNING YOUR QUESTIONNAIRE BEFORE JUNE 30,1989.
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