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Conference 44.370::system_management

Title:system management communications forum
Moderator:CHEST::THOMPSON
Created:Fri Mar 21 1986
Last Modified:Thu Jul 08 1993
Last Successful Update:Fri Jun 06 1997
Number of topics:490
Total number of notes:2018

95.0. "Problem Explanation Database" by RDGE28::SMITH_I (Fast as a Mamba, Brave as a Lion!) Thu Nov 26 1987 06:18

    
    I'd like to suggest that this note be used to explain the reasons
    why various machines are unavailable at various times.  For example,
    the whole of the ADG cluster was unavailable this morning, it would
    be really nice to see an explanation of the problem posted as a
    reply to this note.
    
    This, to my mind, would have two benefits, firstly, a lot of us
    'lowly' users out here who happen to have system management experience
    may fell slightly less frustrated about not being able to look into
    the problem, and secondly, the note could serve as a record of the
    problems encountered by different machines, clusters etc.  This
    history may identify potential future problems, or, provide a fast
    solution database if a problem re-occurs.  This final point is
    particularly relevant if the person who fixed the problem first
    time is not around when it re-occurs.
    
    Ian
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