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Conference ilbbak::us_sales_service

Title:US_SALES_SERVICE
Notice:Please register in note 2; DVNs in note 31
Moderator:MCIS3::JDAIGNEAULT
Created:Thu May 16 1991
Last Modified:Tue Sep 03 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:226
Total number of notes:1486

68.0. "Help with Mass Storage Control Protocal" by SWAM2::NEFF_HO () Wed Jan 22 1992 14:12

    I am writing in from Los Angeles Sales.  I have a customer who is
    currently installed with PSP-11's running a home-grown operating
    system written in a language called FORTH.  They currently have 3rd
    party tapes and drives attached and want to move over to DEC'S SCSI
    based tapes and drives (large capacity).  They called on Colorado for
    help in getting MSCP - Mass Storage Control Protocal - they need it to
    modify their operating system to support our product.  Colorado said it
    was a doable thing - but they needed to go thru local sales.  Is there 
    anyone out there that can help me in identfying how/if this is
    possible?  If you need more information please send me mail directly
    via either vaxmail - swam2::neff_ho or via A1 - Hollace Neff @las.
    
    I do realize the implications from a support issue that warranty and
    DEC support may be negatively impacted.
    
    Thanks in advance to anyone who may be able to help me!
    
    Regards,
    
    Hollace Neff
T.RTitleUserPersonal
Name
DateLines
68.1MADWT::HENDERSONAnother Casualty of Applied MetaphysicsWed Jan 22 1992 16:093
Sounds like a real time sink :-)

My first guess would be CSS at 1 800 TEAMCSS.
68.2Correction of mistakeSWAM2::NEFF_HOWed Jan 22 1992 18:593
    I reread my message again and I meant PDP-11's - thanks,
    
    Hollacef
68.3Try thisYOSMTE::ANG_ALMon Mar 30 1992 15:018
    I am a CSS Sales Exec in Santa Clara, Calif.  The way to get the MSCP
    approval is for your AGM to write a memo justifying the need for this
    licence.
    
    When you have got that memo, call the CSS Exec in Los Angeles, Jack
    Ng, at DTN 531-4408, to help you.
    
    Good Luck.