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Conference ilbbak::us_sales_service

Title:US_SALES_SERVICE
Notice:Please register in note 2; DVNs in note 31
Moderator:MCIS3::JDAIGNEAULT
Created:Thu May 16 1991
Last Modified:Tue Sep 03 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:226
Total number of notes:1486

43.0. "Presentation on Digital" by CSTEAM::TURBETT (U.S. Client/Server Campaign Mgr.) Tue Oct 22 1991 09:35

Last week,  I  had  the  opportunity  to  help  a sales team introduce
Digital to a  new  customer.    I  was asked to present an overview of
Digital's capabilities.  The presentation went very well, but this was
harder than it needed to be.

I believe that there are  others  like  me  who  would  like  an  OPAL
presentation that can be used as  an  "overview  to  Digital  for  new
customers".  For background, here's a summary of what the account team
and I pulled together for this customer:

Introducing the customer need - this was a few slides that centered on
customer's need to plan for rapid change in all  industries,  and that
the basis for this preparation should be an insistance on standards.

"Tour of Digital" - using the Open Advantage presentation as  a guide,
I  took  the  customer  on  a  'plant tour'.  Approaching the  Digital
'plant',  we  note that the building has 3 pillars supporting customer
solutions - business practices, technology, services.  As we enter the
building, we're greated  by  the  Account  Manager,  who will lead the
tour.  The tour  starts  with Services (this is an important beginning
to  building the image of  a  business  partner),  then  goes  through
technology and business practices.

What was missing from the 'standard'  Open  Advantage  presentation on
OPAL?  In addition to changing the  'flavor' of this presentation, the
following topics need to be added:

	Networks
	PC's
	Services (more info on the types of services we offer
         - from business consulting to product-based
		services)

I was 'up' after this presentation, as was  the  account  team and the
customer.  We have a great story to tell to new accounts, we just need
the tool that will make it easier.

Tim
    
T.RTitleUserPersonal
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43.1This might be of interest...KCBBQ::PRESTONBetter latent than never.Sun Oct 27 1991 01:48138
  OPAL PLUS --  ONLINE PRESENTATION ACCESS LIBRARY

  SOURCE:  Pierre Bourassa        DATE:  17-OCT-91          DTN:  632-3729
  TITLE:   Digital Corporate Overview
    
   New or Update:  New
    
   Number of Slides and Size of Postscript Files:
                                                    # of         Size of
                                                   Slides        PS File
 
         Module 1 - Digital Overview                = 10       (550 Blocks)
         Module 2 - Digital Vision                  = 14       (1366 Blocks)
         Module 3 - Digital Hardware                = 19       (5623 Blocks)
         Module 4 - Digital Networks and Telecomm.  = 15       (4209 Blocks)
         Module 5 - Digital Software                = 21       (3292 Blocks)
 
   Filenames:
 
         Module 1 - COR007A.PS      
         Module 2 - COR007B.PS
         Module 3 - COR007C.PS
         Module 4 - COR007D.PS
         Module 5 - COR007E.PS
 
NOTE:  These modules consist of visuals only.  There are no updated scripts at this time.
 
These are COLORED PS files with white backgrounds suitable for printing on
black/white or color printers.
        
Release Date:  October, 1991


    SUGGESTED AUDIENCE:
    
        Top Management, Department Management, Technical Management, 
        Recommender, Specifier.
        
    SUGGESTED USE:  
    
        The "Digital Overview" presentation is aimed at describing,
        in a 3 hours timeframe, the major software and hardware products
        that characterize Digital.  Use it to give a good detailed
        overview of what makes Digital the vendor of choice.
 
        The presentation is comprised of 5 sections that can
        be used separately, but achieve a better effect when used together.
        The sections are :
 
                Digital Corporation
                Digital Vision 
                Hardware
                Networks and Telecommunications
                Software
 
        The "Digital Corporation" is the first section of the 
        "Digital Overview" presentation.  It describes the worldwide
        organization of the company and presents financial numbers 
        as well as our mission.         
 
        The "Digital Vision" is the second section of the "Digital Overview".
        It introduces vision behind our products:  Customers are demanding
        an environment that is open and allows applications to reside
        on their prefered desktop and has access to company wide resources.
        Our answer is NAS based on open systems.  The audience is presented
        how an application can benefit from NAS.
 
        The "Hardware" is the third section of the "Digital Overview".
        It basically shows what hardware Digital can provide.  More
        specifically, it talks about ACE, VAX, VAXcluster, DECsystem, 
        workstations and PC as well as disks, printers, etc...
        You can easily tailor the slides required for your customer.
 
        The "Networks and Telecommunications" is the fourth section of the 
        "Digital Overview".  The ADVANTAGE Network is the key to integrate
        today's enterprise.  Based on OSI and TCP/IP, but also including
        PC LAN with PATHWORKS as well as SNA networks, Digital networking
        provides key elements of corporate-wide integration.
 
        The "Digital Software" is the fifth and last section of the
        "Digital Overview".  Software is the the hearth of any system.
        But systems are of various nature: scientific, commercial, TP,
        development, ...   This presentation is built around the concepts
        of NAS and the various pieces of software that contribute
        services.
 
    PRESENTATION ACCESS:
 
         To access the PostScript file versions of the visuals:
      
         Select the Electronic Mail option under the presentation entry
         on OPAL's VTX Infobase and follow the on-screen instructions.
  
         Alternately, the PostScript versions can also be obtained 
         by typing:
  
$SPOOL COPY HYSTER::OPAL$LIB:COR007A.PS   Digital Overview - Module 1
     "                "      COR007B.PS   Digital Vision   - Module 2
     "                "      COR007C.PS   Digital Hardware - Module 3
     "                "      COR007D.PS   Digital Net/Tel  - Module 4
     "                "      COR007E.PS   Digital Software - Module 5
 
  Author:  Pierre Bourassa
  Mailstop:  MQO
             MQOSWS::P_BOURASSA
  Date:  October, 1991
  
  PROPOSED AGENDA
  
  The presentation duration is normally 2:30 hours.  However, when the
  audience asks many questions, you can plan for almost another half
  hour.  Keep in mind that it never runs on schedule and the break is
  usually longer than planned.  To be on the safe side, account for a
  total duration of 3 hours for the whole presentation.
  
  Presentation Sections Duration
  
  Duration                 Agenda Item
  
  5 min.                   Introduction of the speakers
  
  15 min.                  Digital Overview
  
  20 min.                  Hardware Environments
  
  30 min.                  Networks and Communications
  
  30 min.                  Software Environment
  
  
  It is customary to leave a copy of the material with the participants.
  The copy is the black and white version of the material printed on a
  Postscript printer.  I recommend leaving the copy at the beginning of
  the presentation in order for the attendees to take notes if they wish.
  Some people might prefer not to give the material until the end of the
  presentation to avoid attendees to look ahead of the speaker.  This is
  a matter of personal choice.
43.2something missing????PCOJCT::MILBERGsqueezed by the grapevineMon Oct 28 1991 15:136
    With SERVICES (including Systems Integration) at 40% of our sales, and
    climbing, the presentation referenced in .2 seems to have left out a
    major piece!
    
    	-Barry-
    
43.3missing linkNEAGP::SAMPSONOn the Road Again - and again - and..Fri Nov 15 1991 08:0211
    REF 43.2
    
    Barry, I think you're correct on the missing information. I do know
    that there are a lot of presentations in the company (somewhere) but by
    not including them in the mainstream communications is the main reason
    that the sales people; first, don't understand the services very well
    and :second, dont get the "service" word to our customers very well (
    in many cases). We again are probably our own worst enemy! 
    
    Dave
    
43.4Submit 43.0 to Opal!AUNTB::LANDERSW. MarkMon Dec 09 1991 12:574
    re:43.0, Your presentation sounds GREAT!  Can you submit this to Opal
    (if they'll accept it) as an alternative presentation?
    
    Mark