Conference ilbbak::us_sales_service

40.0. "TFSO Information" by HAMSTR::MURPHY (Sue Murphy MKO2-2/D14 dtn:264-0723) Tue Oct 15 1991 11:50

    Attached is a memo from Bob Hughes on Sales Support and DCC
    involvement in TFSO.  Digital Today also has information on
    this subject. This information is provided to respond to a
    request I received from an individual via E-Mail which I
    am happy to do for anyone else that feels information needed
    by the field is missing and should appear in this Vaxnotes
    conference.
M

                                        Date:      08-Oct-1991 04:51pm EDT
                                        From:      Bob Hughes @MKO 
                                                   HUGHES.BOB AT A1 at HAMSTR at MKO 
                                        Dept:      U.S. Sales
                                        Tel No:    264-SELL

Subject: SALES/SALES SUPPORT/DCC TFSO PROCESS UPDATE                                                                                                                 


Yesterday, as a consequence of our workforce planning effort, we began to 
implement the TFSO process within the Sales organization and within 
non-technical job categories in Sales Support and the DCCs.  I know that 
this is a difficult task, but it is one of the necessary steps we must 
take to ensure continued profitable growth in the U.S.

While our affordability model affects all functions in the U.S. Sales, 
Sales Support and DCC organizations, we must continue to take care to 
implement the TFSO process in a way which protects key technical skills 
which are currently required in the Corporation.  Accordingly, we are 
implementing our workforce planning process in two parts.  

Part I, beginning October 7, involves the notification of Sales, Sales 
Support and DCC employees in non-technical job categories whose work can 
no longer be supported within our cost model.  The last day worked for 
these employees will be Friday, October 11.  

Part II, involving impacted Sales Support/DCC employees in technical job 
categories (Job Code Series 5200) will result in their transfer into an 
Employee Resource Center (ERC) cost center.  This transfer will take 
place on October 14, 1991, and will provide a four week opportunity for 
these employees to engage in an internal job search.  The TFSO process 
will be implemented for any employee who has not been offered and 
accepted a position within the four week period.

I know that this effort has been difficult and complex, but I believe it 
is the correct approach to assuring profitable growth within the U.S. 
while maintaining key technical skills needed in other parts of Digital.  
I'd like to extend my thanks to all our employees for the professionalism 
demonstrated throughout this process.

rch