[Search for users] [Overall Top Noters] [List of all Conferences] [Download this site]

Conference ilbbak::us_sales_service

Title:US_SALES_SERVICE
Notice:Please register in note 2; DVNs in note 31
Moderator:MCIS3::JDAIGNEAULT
Created:Thu May 16 1991
Last Modified:Tue Sep 03 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:226
Total number of notes:1486

14.0. "Account Planning Model deadlines?" by USEM::CHERNACK (I've got mnemonic plague) Fri May 17 1991 11:25

    I am reposting Bill's note to give it more exposure.
    
    \\ken
    
          <<< GERBIL::SYSB$:[NOTES$LIBRARY]US_SALES_SERVICE.NOTE;1 >>>
                             -< US_SALES_SERVICE >-
================================================================================
Note 2.8                     Registration / sign-in                      8 of 10
ODIXIE::WWEISS                                       10 lines  17-MAY-1991 09:48
                              -< APM DEADLINES? >-
--------------------------------------------------------------------------------
    When are the corporate or named accounts required to have there FINAL
    account planning models completed?  
    
    I appear to be in a catch 22.  Every time they change there plans, I
    need to change mine. ( Since I host manage 6 named accounts, and a group
    of other set accounts.)
    
T.RTitleUserPersonal
Name
DateLines
14.1Account PlansHAMSTR::MURPHYSue Murphy MKO2-2/D14 dtn:264-0723Wed May 22 1991 11:237
    Account plans are never final, but are living documents that should be
    updated as the conditions within the account change.  Account plans and
    the data in the APM model are input to the Account Budget System(ABS).
    Budgets are finalized in June and are then tied out to account team
    goalsheets in late June. Peter Robohm, U.S. Sales Hdqtrs, has developed
    a form and a formal process for letting Level 1 and Level 2 Sales
    Managers know that their budget plans have been approved.
14.2Electronic Account Plans?AUNTB::LANDERSW. MarkThu May 23 1991 16:0013
    Has anyone ever given any thought to creating an electronic format for
    creating and updating Account Plans?  It seems like it would be much
    easier for the entire chain of command to get accurate information on
    the state of the business if it were in electronic format.  An
    electronic medium would also lend itself to business modeling, which is
    something that Account Manages are going to have to learn to do in
    order to make the correct investment decisions.
    
    There's a little company based in Massachusettes that specializes in
    these sorts of things, but it must not work too well if they don't use
    it themselves...
    
    Mark
14.3Using our tools, tooLURE::CERLINGDoes it matter for eternity?Fri May 24 1991 10:2711
	DECdecision and DECwrite would be the perfect tools for such work.
	A template for the numbers could be created within DECdecision, graphs
	and charts could be generated with its DECchart component, and it can
	all be live-linked with DECwrite.  A doc_style file specific to
	account plans would make all account plans follow the same format so
	managers could readily review account plans from various account
	managers without having to search through the entire document for each
	account.

tgc
14.4CSOA1::BREZLERMon May 27 1991 22:235
    Not only are the software tools available but the hardware tools, such
    as workstations are also available from the same company. Wouldn't it
    be great if we could use the tools we sell like our competitors do?
    We'd probably find new ways to use them which we could then pass on to
    our clients and, who knows, maybe create new markets for our products.  
14.5Account PlanningHAMSTR::MURPHYSue Murphy MKO2-2/D14 dtn:264-0723Tue May 28 1991 12:1316
    Great ideas. Digital"s U.S. Team is in the process of doing just what
    you suggest. You may have heard of a program called "ONE PLAN", headed
    by Dick Clinton, U.S. Team. It is ONE PLAN that is addressing these
    issues.
           ONE PLAN is one the U.S. TOP 10 Initiatives with alot of energy
    and enthusiasm behind it. ONE PLAN is a planning process to be fully
    automated, simplified, and integrated with our customer's business
    plans as well as internal Digital Business Units.
    
         The people who have sucessfully brought the Account Manager's
    Workbench and the Account Planning Model(APM), a modeling tool, to the
    field are in the midst of integrating ONE PLAN with these tools. If you
    have additional suggestions for implementation please forward them on.
    We will ensure the people responsible including Ginny Covino and Dick
    Dyer see them.
      Thanks again, please keep those ideas coming.
14.6Reality Check..ODIXIE::SILVERSSales Support Ninja...Fri May 31 1991 09:367
    While alot of us techies in sales support have workstations (at least
    in my state), NONE of the salesreps or sales managers have one, and I
    would suspect that they would be 'scared' of it.  If we are REALLY
    going to start using tools like DECwrite, DECdecision, etc as more
    than 'presentation organizers' we'll have to get workstations on EVERY
    desk in the field - any plans for such 'good sense' (use what we sell
    to do our business, as we recommend that customers do????).
14.7RIPPLE::KOTTERRIWelcome back KotterFri May 31 1991 10:4316
    Re: Note 14.6 by ODIXIE::SILVERS
    
>   While alot of us techies in sales support have workstations (at least
>   in my state), NONE of the salesreps or sales managers have one

    I am a sales rep and many times I have asked for a workstation, so that
    I can be a user of this technology. Management first looks at me like I
    have a hole in my head for even thinking such a thing, and then they
    say it is not in the budget.

    Even if some sales reps are afraid of it at first, I think it is
    becoming increasingly important to have sales reps that understand the
    product from the point of view of the user...

    ...AND IT SHOULD EVENTUALLY HELP TO BOOST OUR PRODUCTIVITY, which is
    what we tell our customers it will do for them.
14.8ECHO, ECHo, ECho, Echo, echo...LURE::CERLINGDoes it matter for eternity?Fri May 31 1991 18:3415
	I will echo .7.  Yes, nearly all the software support people have
	workstations.  In our office, we have made an effort to make `public'
	workstations available to anyone that desires to use one.  We have
	some sales people that use them so much we have placed them on their
	desks.  Most reps are willing to give it a try after they see what we
	can do with them.

	Granted, there are some reps that will never use them.  I still support
	some reps that write things up long-hand and hand them to a secretary
	to type.  They do not even like to use WPS/Plus.  However, more and
	more are coming over all the time.  When they learn to use DECwrite,
	they love it.

tgc
14.9Let's remember what the subject of this topic is please - thanksFDCV07::CHERNACKNu challnges require nu approachsThu Jun 06 1991 15:3713
    Good discussion, BUT..... please keep in mind that the title of this
    topic is "Account Planning Model deadlines?".
    
    The last few replies seem to be on environmental and levels of
    technology knowledge, equipment and usage in the Field.  Very important
    subject!  I'll open a topic on this subject.
    
    
    \\ken (the moderator)
    
    
    p.s.  See note 20.0!
    
14.10WBENCH::BEAUVAISWed Jul 08 1992 17:470