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Conference ufhis::siemens_communication

Title:Siemens Connectivity
Notice:FTSIE Contact is Michael Eisenhut @MUC 865-1487
Moderator:UFHIS::MEISENHU
Created:Tue Aug 30 1988
Last Modified:Mon Feb 19 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:195
Total number of notes:512

75.0. "TIMEOUT - any LOOP command?" by CESARE::CATERINI (C6 B8 = formula del bagno) Thu Aug 30 1990 13:52

        Hi Siemens gurus,
        I just  come  from  the  site where I've installed FTSIE, but the
        Siemens people over  here  seems  to  be  totally unfamiliar with
        their products.
        
        After giving them their host parameter (found on the  conference)
        finally  they  said  everithing was OK on their side, but  I  was
        getting  TIMEOUT  all  the  time.

        Does anybody know of  any  LOOP  type  command  (see  NCP) on the
        BS2000 to test what's wrong on their side?
        
        Unfortunatly the VOTS ivp requires  a  fixed TSAP so I cannot use
        with the Siemens even if it works in a loop-back mode.
        
        Is there any way to capture/verify  their  hardware address other
        than to use a LANanalizer? 
        
        I'll appreciate any help expecially on the Siemens side!

        Regards

        Joe
        
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75.1OSIT$IVPINIT can be usefulBIKINI::DITEPhaseV - Don't Worry! Be Happy...Thu Aug 30 1990 19:2523
>        I just  come  from  the  site where I've installed FTSIE, but the
>        Siemens people over  here  seems  to  be  totally unfamiliar with
>        their products.

This is not unusual

>        After giving them their host parameter (found on the  conference)
>        finally  they  said  everithing was OK on their side, but  I  was
>        getting  TIMEOUT  all  the  time.
>
>        Unfortunatly the VOTS ivp requires  a  fixed TSAP so I cannot use
>        with the Siemens even if it works in a loop-back mode.
>        
Before trying anything with FTSIE, try using OSIT$IVPINIT with your IEEE-NAP
with their address. If they've given you their proper 802.2 address and have
set it up properly you should get their implementation of OSI Transport (BCAM -
Siemens component) to respond with a DR indicating that the TSAP 
is not available. Use the VOTS trace and events to see what is happening
on a MAC and transport level.

Hope this helps.

John from a not so sunny DECville
75.2Remote system not accessibleCESARE::CATERINIC6 B8 = formula del bagnoFri Aug 31 1990 18:2623
        Hi John,
        at least you can see SOMETHING on the beaches outside the Palais!
        I saw your reply only now coming back again from that customer.
        I have tried the TRACE/VOTS START TRANSPORT/LIVE/FULL as well as 
        setting trace and /log for FTSIE copy, but doing only with FTSIE
        because the OSIT$IVPINIT doesn't allow to specify the TSAP, only
        the address.
        I'm getting back the error:
        "remote system not accessible" that's it, I suspect either the
        FT-BS2000 is not running or their hw ethernet interface doesn't
        work.
        
        Do you know any command on the Siemens to Loop-back their stuff
        both hw and sw? or is any way to broadcast to their hw and getting
        back the result?
        What's the sequence I should look for on the TRACE for the wrong
        tsap running osit$ivpinit?
        Thanks in advance.
        
        Joe
        
        P.S. I've forgotten, do you know where they keep their procs and
        what to run on their side? 
75.3Have you tried the following ?BIKINI::DITEPhaseV - Don't Worry! Be Happy...Thu Sep 06 1990 13:5866
Ciao Joe,

	sorry for this late reply, I've been travelleing back from Cannes the
slow way over the alps.

Now to your problem:

With FTSIE the message "Remote system not accessible" can be a little misleading
if you have not checked the underlying layers. You will basically always
get this message if FTSIE cannot build a connection to his partner. This does 
necessarily mean that a transport connection is being initiated by your system.
That's why I tend to use the various tools available before trying to make
a connection using FTSIE.

Having installed and configured your system and assuming the system of your 
partner is available:
	
1. Enable all events (VOTS and NCP)

2. use OSIT$IVPINIT for your system

3. use OSIT$IVPINIT for their system (i.e. use their 802.3 address)
   I known that this procedure uses a TSAP calles VOTSIVP and that this
   definitely won't be available on their system. This doesn't matter as 
   we're only trying to solicit a respone from their OSI Transport 
   implementation. Use TRACE to monitor any response. 

   If their system is correctly configured as far the 802.3 address and their
   Transport implementation is concerned you should see a protocol exchange
   on the Transport level something like this:

VAX					SIEMENS

CR (TSAP=VOTSIVP)			
-------->				DR (reason = address unkown)
					<-------

   If you don't see this exchange then it's time to trace on the
   MAC level to see if you get any type of response on the LAN. 
   If this reveals nothing go and see the Siemens system manager. Put the
   ball in their court and ask them to initate a Transport connection.
   Use TRACE to monitor their efforts. 
 	
Assuming that you have managed to validate with OSIT$IVPINIT that the 802.3
addresses are OK and that we receive a response from their Transport
implementation: 

4. Using TRACE ascertain that VOTS is trying to build a Transport connection
   after trying to submit a FTSIE COPY commando.
 
   No trace would indicate that there is something the matter with the 
   parameters either in FTSIE or in VOTS. (transport classes, NAP name, etc)

   If you see a trace of transport connection iniation you should get back an 
   error message with a lot more info.   


If all this doesn't help give me a call on dtn 756-1386 (Thursday or Friday 
the 6th/7th of September)

regards
john

P.S. Siemens has trace facilities. The problem is usually to find 
somebody to activate it and to interpret it for you.

75.4NOW WORKS.... but some questionsCESARE::CATERINIC6 B8 = formula del bagnoFri Sep 07 1990 18:1333
        Hi John,
        thanks for the info's, I've managed finally to have everything
        working yesterday and today.
        Was a hw problem on their Ethernet interface plus a wrong version
        of FT-BS2000 mixed together!
        Now just a curiosity plus some questions:
        
        1) How do you check the MAC level? with LANalyzer or our BRIDGE
        sw I suppose.
        
        2) Anyhow the qualifier /MAIL_NOTIFICATION doesn't work, why?
        
        3) What's the exact formalism for the Siemens PASSWORD?
        in example they have USER=PROVA,ACCOUNT=0,PASSWORD=C'PROVA'
        but I couldn't figure out the exact syntax.
        
        4) Why the synchr transfer is so slower compared to async?
        
        5) Why the last TR (on the VAX only) spends more than a minute,
        while instead all other types last only between 1-3/4 sec?
        
        6) On the installation guide should be stated that the NAP must be
        IEEE only while VOTS defaults it at IEEE_device.
        
        7) It's possible that activating the trace on the Siemens will
        allow the tranfer initiated on the vax which wasn't working until
        then? We've rebooted both machines to reproduce it, but is still 
        working from then!
        
        bye bye and thanks a lot again, I hope the weather is back to
        normal now!
        
        Joe
75.5MUNTRA::SCHIMMELThe Answer Is 42Mon Sep 10 1990 15:5550
        Hi Joe,
        
        
        2) Anyhow the qualifier /MAIL_NOTIFICATION doesn't work, why?

>> we had problems with /MAIL in former versions, but with V1.4 it should
>> work. Note: mail notification is only possible for the local VAX system.
        
        3) What's the exact formalism for the Siemens PASSWORD?
        in example they have USER=PROVA,ACCOUNT=0,PASSWORD=C'PROVA'
        but I couldn't figure out the exact syntax.
 
>> try e.g. $FTSIE COPY local-file siemens-node"PROVA 0 'PROVA'"::remfile ...
>> or       $FTSIE COPY local-file siemens-node"PROVA 0 C'PROVA'"::remfile ...
>> always use the same password syntax as if logging in to the SIEMENS system
>> -> beware of (single) quotes (except when a REAL decimal password is
>> used at SIEMENS side).
>> see note 22 for this problem (if you know GERMAN -- sorry!) 
       
        4) Why the synchr transfer is so slower compared to async?

>> I never made this experience comparing single transfers! Note the fact,
>> that in async mode several requests can be served  simultaneously.


        
        5) Why the last TR (on the VAX only) spends more than a minute,
        while instead all other types last only between 1-3/4 sec?


>> what do you mean with "TR" ??
        
        6) On the installation guide should be stated that the NAP must be
        IEEE only while VOTS defaults it at IEEE_device.

>> this depends on the versions:
>>   VMS4.7 / VOTS1.2 / FTSIE1.2  use IEEE
>>   VMS5.n / VOTS2.0 / FTSIE1.3,1.4 use IEEE_device
        
        7) It's possible that activating the trace on the Siemens will
        allow the tranfer initiated on the vax which wasn't working until
        then? We've rebooted both machines to reproduce it, but is still 
        working from then!
        
>> we had sometimes problems with "hanging" transfers in older versions.
>> no such problems with FTSIE V1.4B

Regards

  Helmut
75.6MAC is a tracepointBIKINI::DITEPhaseV - Don&#039;t Worry! Be Happy...Thu Sep 13 1990 23:4013
    Hi Joe,
    
    	sorry for the late reply as I can see you have all the right
    answers from Helmut. 
    
    Re: 2) the MAC level is trace point you can use with the VOTS trace.
    
    
    I hope the customer is happy now.
    
    ciao
    John
    
75.7thanks to allCESARE::CATERINIC6 B8 = formula del bagnoThu Sep 27 1990 19:3417
        Thanks guys,
        the customer now work fine, but we still have the MAIL_ not
        working in the sense we don't receive any mail.
        
        About the password looks like the best way was to throw away the
        password also because they don't use it on the Siemens side.
        
        For the TR is the code in the TRACE/VOTS analize, when I'll get
        the chance to go again to that customer I'll put on tape the trace
        but if you look in any trace of transfer file you'll see the time
        stamp of the last TR before closing the connection will last a
        minute at least from the previous one, check the time between all
        and you'll find it.
        
        Bye for now and thanks again.
        
        Joe
75.8MAIL: check NCP object characteristicsBIKINI::DITEPhaseV - Don&#039;t Worry! Be Happy...Fri Sep 28 1990 11:0130
Joe,
    
    >    the customer now work fine, but we still have the MAIL_ not
    >    working in the sense we don't receive any mail.
        
    Have you checked the mail object characteristics in NCP (passw. etc)?
    
    >    For the TR is the code in the TRACE/VOTS analize, when I'll get
    >    the chance to go again to that customer I'll put on tape the trace
    >    but if you look in any trace of transfer file you'll see the time
    >    stamp of the last TR before closing the connection will last a
    >    minute at least from the previous one, check the time between all
    >    and you'll find it.
        
    I still don't know what you mean with TR? Could it be DR?
    
    Anyhow before I forget, if you go to the customer again take the latest
    VOTS fix kit(March/May 1990) with you (available from your CSC). Check
    the versions and link date of the OSIT$*.exe images on
    sys$loadables_images: and see whether a fix kit has been installed. You
    see this by the fact that you will find a file called votsfix020.txt on
    sys$update:. 
    
    Run a few file copies and using mc osit$control check the values
    in the TC database (dynamic) OSITCP> sh know TCs. If the parameter
    "estimated delay" is continually high ie. a value of 000's rather than
    0's or 00's I would  suggest that you install the latest fix kit.
    
    Regards
    John