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Conference hips::uk_audioo

Title:	You get surface noise in real life too
Notice:	Let's be conformist
Moderator:	GOVT02::BARKER

Created:	Thu Jul 28 1988
Last Modified:	Mon Jun 02 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	550
Total number of notes:	3847

268.0. "GET IT FIXED!" by DUCK::GERRYT () Tue Apr 16 1991 14:32

    I recently purchased an AIWA cassette deck from B & B Hi-Fi in Reading,
    which I believe needed to be checked out under warrantee.
    
    After 2 weeks, I took the machine back to them and asked them to check
    the head alignment. That was 2 weeks ago. I rang their service
    department yesterday to check on progress. They said they were over a
    month behind and that it would be at least another 2 weeks before they
    would see to it.
    This means, for what appears to be a simple fault, they will have had
    the machine longer than I have! 
    Has anyone else had problems with getting their equipment checked out
    under warrantee? 
    It makes  me wonder if I shouldn't have chosen another dealer?

T.R	Title	User	Personal Name	Date	Lines
268.1	Problem with c CD Player	SUBURB::SCREENER	Robert Screene, UK Finance EUC	`Fri Apr 19 1991 14:14`	12
	I bought my first CD Player from B+B. After a few months I noticed it had been scoring the bottom of my CD's. I returned the player to B+B asking to remove the tonearm and cartridge from the player ( 8-) ). They had it on test for a few days; returned as NFF. Got it home and it marked another, so back again. I then waited a few months while the player went back to Kenwood. Was not too happy either. Robbie.
268.2		45538::CHRIS	Wewease Wogah	`Fri Apr 19 1991 14:19`	6
	Sounds like a really great place to buy from! Just so we don't get the Digital conference watchdog type people on our backs - has anybody had any good experiences of this shop?! =;*) Chris.
268.3	Yeah,	SUBURB::SCREENER	Robert Screene, UK Finance EUC	`Fri Apr 19 1991 14:26`	7
	Yeah, A friend went in the other day, during their closing premesis sale. He was looking for a 3-head cassette deck. They were quite helpfull and showed him a �350 Aiwa, offered at �200 cash. Didn't go back though!
268.4		FIELD::FIDDLER		`Fri Apr 19 1991 16:38`	5
	Picked up my basic system from them 6 years ago - they were very helpful. Weren't too keen on them when I had a problem with my speaker tho. Mikef