Conference 35.181::insurance

129.0. "VTX & VAXnotes uses in Insurance Industry?" by GLDOA::CROWN (Roger Crown @FHO) Fri Sep 18 1992 12:11

    
    
    Please review the attached notes entry which I entered into the 
    Health Care & VTX Marketing notesfiles. 
    
    I am seeking examples of VTX and VAXnotes usage within Managed
    Care and HealthCare industries.  
    
    Insurance industry examples will also be appropriate as the 
    Managed Care business, from a claims processing perspective, 
    is similar to Insurance. 
    
    Thanks for your input. 
    
    Regards,
    
    Roger Crown @FHO
    Sr. Sales Rep., Novi, Michigan 
    Health Care Accounts, South-East Michigan
    
    
    

        
           <<< MR4SRV::NOTES$DISK:[NOTES$LIBRARY]HEALTHCARE.NOTE;1 >>>
                                -< HEALTHCARE >-
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Note 238.0          VAXnotes -or- VTX  uses in HCI accounts?           3 replies
GLDOA::CROWN "Roger Crown @FHO"                      27 lines  17-SEP-1992 15:58
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    Does anyone have experience with customers using VAXnotes or VTX
    in HealthCare accounts?  
    
    I am interested in usage in managed care organizations, secondly, by 
    hospitals. 
    
    I am particularly interested in the sort of applications that customers
    are using these products for.
    
    Questions: 
    - Application of products
    - Problems solved/addressed by implementing products 
    - Benefits derived
    - Reactions from users
    - I.S. related applications
    - End-user related applications
    - Size of organization (# of employees) 
    
    Thanks for your input.
    
    Regards,
    
    Roger Crown @FHO
    Sr. Sales Representative
    HealthCare Accounts, South-East Michigan
    
    
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Note 238.1          VAXnotes -or- VTX  uses in HCI accounts?              1 of 3
MR4DEC::JONES                                        43 lines  18-SEP-1992 06:13
                           -< What an opportunity! >-
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    Probably the first adapter of VTX in the Healthcare or related field
    was the FDA.  7 years or so ago, they gave their field people access to
    their policy and procedures files that were kept at their headquarters. 
    Their first implementation was for 500 field people.  The useage
    exceeded their expectations, particularly since they thought their
    policy and procedures were well understood and memorized.  I have
    not kept up on what their current useage is, but that kind of sets
    the tone.
    
    We have given numerous demos and overviews in corporate visits.
    
    I would suggest that the whole idea of Lotus notes, etc. is only
    more proof positive of the need of this type of access to relatively
    static and centrally managed data as well as interactive conferencing
    managed by a set of rules and with a monitor.
    
    Also, don't forget, there are options now with the portable P/Cs,
    front end GUIs and voice that extend the potential for remote access, 
    dial in Access, and QUIK CHKS from car phones. (How many times have
    you been going to a location and forgotten the room?)
    
    In healthcare the applications are legion:
    Menus
    Policies ---\_______Kind of useful when they old JCAHO comes knocking
    Procedures--/
    Test Procedures
    Bulletin Board activity around conferences, clinics,etc
    Papers published or in progress that students want access to
    Kiosks in lobbys for directions to locations
    Recordings or Hardcopy output on standard Pre/Post-op proceedures
    
    I think you get the drift.  What has not happened and what could be 
    an opportunity, would be to sell a small consulting project to
    define and create a small application for a high traffic area or
    activity, install it on an existing system with placement of a handful
    of terminals or P/C front ends. and use that as a stepping stone to
    bigger and more involved stand alone or server based VTX databases.
    
    Kind of the Trojan Horse approach.  Start with no visible acquisition
    of equipment, get them hooked, let it simmer and then close.
    
    Jim
    
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Note 238.2          VAXnotes -or- VTX  uses in HCI accounts?              2 of 3
KAPTIN::BLEI "Larry Bleiweiss 297-5408 MR04-2/C15"   10 lines  18-SEP-1992 08:15
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>    Does anyone have experience with customers using VAXnotes or VTX
>    in HealthCare accounts?  
>    
>    I am interested in usage in managed care organizations, secondly, by 
>    hospitals. 
****
	Boston Children's Hospital, I believe, uses VAXNotes. Check with their
	sales rep. Joanne Beepot, for more information...

Larry
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Note 238.3          VAXnotes -or- VTX  uses in HCI accounts?              3 of 3
GLDOA::CROWN "Roger Crown @FHO"                       5 lines  18-SEP-1992 11:00
                         -< Managed Care experiences? >-
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    Thanks for the input.   
    
    Any experience with Managed Care customers (HMOs,PPOs,TPAs)?
    
    Roger.